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Second time here. Very clean, friendly service.
Outdoor pool was beautiful in late July.
Room was comfortable and well appointed.
Breakfast had lots of options. This hotel is on the Summer Trolley route.
*if you are sensitive to noise- request room away from train tracks.
This property is typical of other Marriott Residence Inns. Our suite was spacious and clean, breakfast was good, and the staff was helpful. We did not find it to be noisy, as warned on the hotel's website. Was disappointed that on top of the room...More
Not sure why some of the negative reviews. Never heard the train at night, room was clean and service was up to what is expected at a Marriott. Breakfast was good and the staff was able to handle the demand ( lots of families with...More
Nice room. Pictures made the rooms and pool area look larger, but it was fine for our short stay. The complimentary breakfast bar was quickly removed at 9:00am, which we thought was a bit early, but otherwise a nice hotel.
Parking is NOT free ($15/night)
Wifi is so slow you cannot stream.
It's not clean! Lobby looks fine, but go check out the hallways on 2nd & 3rd floor- gross!
Local homeless roam the parking lot for whatever they can take.
Noise from the interstate...More
Response from Richard W, Manager at Residence Inn by Marriott Dana Point San Juan CapistranoResponded 7 June 2018
Good Evening ctw0b:
We have received your feedback about your recent experience in our hotel. Thanks for taking the time out to provide us with detail feedback on your experience in our hotel. We are so sorry that your encounter was less than perfect. Can...More