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Hilton San Jose

1,225 reviews
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Traveller (198)
Room & Suite (113)
Dining (25)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,225)Write a Review
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1,173 results
Traveller rating
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Show reviews that mention
All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaeasy accesslight railtech museumthe room was niceenjoyed my staysap centersilicon valleyaffinityeventvalet
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311 - 315 of 1,173 reviews
Reviewed 17 July 2016

We were in town for a concert and were able to walk everywhere. The staff was helpful and friendly from arrival to departure. This hotel is just around the corner from the technology innovation museum.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Elsa G
Response from Gary H, General Manager at Hilton San JoseResponded 18 July 2016

Thank you for your recent review on Trip Advisor. We always like hearing back from our valued customers about their stay with us. I am so glad that you enjoyed our convenient downtown location with access to everything that San Jose has to offer. Thank...More

Reviewed 17 July 2016

I stayed there when I was attending a conference at the attached San Jose Convention center. location is good as its a short drive from the Mineta airport and bang in the center of the city. The convention center is attached and has a special...More

Thank mysticlands
Response from Gary H, General Manager at Hilton San JoseResponded 18 July 2016

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was pleased to hear that you enjoyed our convenient location to San Jose International, as well as, the convention center....More

Reviewed 15 July 2016

This property should not be a Hilton. It is too worn and in need of renovation and upgrades. It also lacks sufficient bar and restaurant facilities. I will stay the newly renovated Marriott next time.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Thomas F
Response from Gary H, General Manager at Hilton San JoseResponded 4 January 2017

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our valued customers about their stay with us. I sincerely apologize that you did not have a better experience. While we still receive many very favorable reviews regarding the hotel condition,...More

Reviewed 14 July 2016

I was able to have a very good two-night stay at the San Jose Hilton. While I was primarily here for events at the attached convention center (which was very convenient, being attached to the hotel), the location in relation to San Jose points is...More

Thank Matt S
Response from Gary H, General Manager at Hilton San JoseResponded 17 July 2016

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay with us. I truly appreciate your detailed post and was glad that you enjoyed your clean & comfortable accommodations, as well as, our convenient...More

Reviewed 11 July 2016

The Hilton reputation is not what it used to be. Staff were lovely and helpful, but the condition and furnishings of this Hilton need an upgrade. The breakfast options were equivalent to a Best Western. Powdered egg mix, package waffles and pancakes... trout on over...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Dawn H
Response from Gary H, General Manager at Hilton San JoseResponded 12 July 2016

Thank you for your recent review on Trip Advisor. We appreciate you letting us know about your stay with us. I was very pleased to hear that you found our service team to be friendly and helpful as that makes a big difference in an...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 175 - US$ 494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 175 - US$ 494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (198)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
penadi
6 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
6 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
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123
Room Tips
"Don't pay extra for a CV room, request a higher floor with your res and still get a great view on west..."
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"Check first about mileage points before booking"
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"High Floor facing highway is nice view, but airplanes fly overhead till 11PM. Other side views another hotel..."
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"Can't help you here"
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