We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairmont San Jose

Booking.comUS$ 186*
View Deal
Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 232*
US$ 186*
US$ 232*
US$ 186*
US$ 232*
US$ 186*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Fairmont San Jose
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,099 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Fairmont San Jose
See the most recent reviews
Showing 2,013: English reviews
Beaumont, Canada
Reviewed 17 April 2017 via mobile

I can not say enough good things about my stay at The Fairmont San Jose. From the reservation clerk on the phone to everyone that helped us during our stay. The bar was a perfect place to have a drink before we went out. The room was clean Beds were comfy The bathroom had lots of room with a vanity...

 Report
Helpful?
Thank jtheales
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much appreciate your patronage and look forward to your return. Warmest Regards, Loyalty Manager

Rickmansworth, United Kingdom
Reviewed 16 April 2017 via mobile

Good functional hotel, clean rooms, quality food and well located for downtown Caltrain, basic shopping needs etc. Also good for Valley Fair which is a short Uber ride away. Some reviews talked about dated decor - I didn't notice it. My room was not uber modern but was certainly clean, well appointed and extremely spacious with good quality coffee machine...

 Report
Helpful?
Thank westfrey2702
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, I'm happy to hear you enjoyed the downtown area!! Thank you for your great review. We are constantly working to upgrade our rooms to provide the nicest and most luxurious accommodations for our guests. We hope to have you stay with us again soon. Warm Regards, Loyalty Manager

Reviewed 15 April 2017

Hotel is located in downtown SJ, so walking to downtown locales is easy. The rooms could stand a bit of updating for luxury digs, not what you'd expect for some of the prices. I found my room to be clean and comfortable, and I had received a good rate, as I had booked early. However, another person traveling with me...

 Report
Helpful?
Thank JennyAGoGo
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Jenny, I'm happy to hear you enjoyed the downtown area!! We strive to provide luxurious accommodations, thoughtful and attentive service and unparalleled experiences to our guests and sincerely apologize for the disappointments you noted in your review. Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. We very much...

Reviewed 10 April 2017 via mobile

Our family of 4 stayed in a beautiful, huge suite on the 19th floor while dad went to meetings in the area. There was plenty of room to spread out and for our small children to play on the floor, for a crib, etc. Having a dining table was great for feeding little kids. We switched to this hotel after...

 Report
Helpful?
Thank Sarah G
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Sarah G, Thank you very much for your wonderful, detailed review. We are absolutely delighted that you enjoyed our hotel and found our customer service to be warm and engaging. I will let our Chef know about your kind words.We certainly hope to welcome you back again. Warm Regards, Loyalty Manager

Reviewed 10 April 2017

I am a Fairmont Platinum member who believes in the brand, but this property does not live up to the Fairmont expectations. I was recently at the hotel with a group of my employees and they all complained about the rooms being "tired", "dated" and "dirty" - none of these statements are what I expect to hear about any property,...

 Report
Helpful?
1Thank Kyle I
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Kyle; Thank you for providing valuable feedback on your experience. We sincerely apologize for the inconsistencies you noted in service. Clearly we missed the mark for you this stay and I am very sorry about that. We strive to create an exceptional experience in every area and I regret that we did not succeed for you this stay. Please...

Houston, Texas
Reviewed 8 April 2017 via mobile

I stayed at the Fairmont San Jose for the USA soccer game. When I went to my room I noticed the air conditioner wasn't working. I was finally able to speak to the manager at the front desk by the name of Wilburt. Wilburt listened to all of my concerns and assured me that he'd take care of it for...

 Report
Helpful?
Thank rjohnson143
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Mr.J ohnson, Thank you for choosing Fairmont San Jose for your getaway and for taking the time to share your feedback. I am so happy to hear your kind words about Wilburt! We very much appreciate your patronage and look forward to your return. Warmest Regards, Loyalty Manager

London, United Kingdom
Reviewed 4 April 2017

Previously I've only stayed at the Fairmont in Singapore with this being my first time in San Jose. Quite happy with the experience and the quality. Will stay again. Pros: comfortable bed, good shower, loads of taxis, fast wifi and a writing table/desk Cons: room lighting isn't centrally controlled and you need a room key to get between the main...

 Report
Helpful?
Thank Chris O
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Chris, Thank you for taking the time to share your sincere comments and praises regarding your recent stay at The Fairmont San Jose. We know that you have many hotel options in the San Jose area and are thankful that you have chosen our hotel. Thank you for taking the time to post your review. We hope to welcome...

Washington DC, District of Columbia
Reviewed 3 April 2017

The room seemed dated. The shower floor was particularly displeasing as I could not tell if there was mold or dirt between the tiles. It made me wish I had brought flip flops. There was no coffee maker in the room. The room service was expensive.

 Report
Helpful?
Thank delen1
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Delen, Thank you for your great review. We are constantly working to upgrade our rooms to provide the nicest and most luxurious accommodations for our guests, including the showers and bathrooms. We hope to have you stay with us again soon. Warm Regards, Loyalty Manager

Malibu, California, United States
Reviewed 30 March 2017

I have now stayed here two times. I really like this hotel, great service, great attention to the customer, they bend over backwards to help and make your stay great. I enjoyed my time there, unfortunately for business, so didn't get to check out the pool, gyrm is good for a hotel. Food is fine, great lobby for meetins and...

 Report
Helpful?
Thank handpicked4U
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Valued Guest, Thank you very much for your wonderful, detailed review. We are absolutely delighted that you enjoyed our hotel and found our customer service to be warm and engaging. We certainly hope to welcome you back again. Warm Regards, Loyalty Manager

Phoenix, Arizona
Reviewed 28 March 2017

This hotel is interesting in that especially in the new tower, the rooms are fantastic and a really comfortable stay (large and spacious, comfy bed etc) but the gym is below average and the rooms in the main tower are a little dated. Parking is valet only and as a result very slow both pulling in and getting your car....

 Report
Helpful?
Thank CherylW_13
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear CherlyW_13, Thank you for choosing to stay with us at Fairmont San Jose. We are ecstatic to read of your enjoyment over the room appointments and location. We do, however, apologize that our gym did not exceed your expectations. We hope to welcome you back for an extended visit should your travels bring you back to San Jose. Warmest...

497 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (455)
Viewed
View from Room (44)
Viewed
Room/Suite (102)
Viewed
Pool/Beach Area (30)
Viewed
Bathroom (39)
Viewed
Hotel & Grounds (52)
Viewed
Family/Play Areas (2)
Viewed
Dining (15)
Viewed
Other (171)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (7)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Other (7)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these San Jose hotels
0.3 km away
San Jose Marriott
San Jose Marriott
#3 of 75 in San Jose
927 reviews
0.1 km away
Four Points by Sheraton San Jose Downtown
0.6 km away
Hotel De Anza
Hotel De Anza
#7 of 75 in San Jose
622 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Hyatt Place San Jose/Downtown
0.4 km away
Hilton San Jose
Hilton San Jose
#9 of 75 in San Jose
1,106 reviews
0.2 km away
The Westin San Jose
The Westin San Jose
#20 of 75 in San Jose
135 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 

Additional Information about Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113-2360
Region: United States > California > San Jose
Price Range: ₹ 12,853 - ₹ 49,344 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Fairmont Hotels, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Fairmont San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Jose staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Fairmont San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a suite ending in 76 or 96 to get the best ones.”
YandB_LabLover, 12 May 2017 | Read review
“Join the Fairmont President's Club (it's free!) to get complimentary internet access. Also, ask for the South Tower and a high floor.”
allisonv134, 10 May 2017 | Read review
“Rooms on the south tower have an amazing view”
lopezlisa338, 2 May 2017 | Read review
“Choose the Tower, these rooms are beautifully updated in a luxurious, modern aesthetic.”
juliesK9203WZ, 29 Apr 2017 | Read review
“Stay in the main building”
, 4 Apr 2017 | Read review
5 of 5
Booking.com
US$ 186* /night
View Deal
Fairmont.comUS$ 186
Hotwire.comUS$ 186
TripAdvisorUS$ 186
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates