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DoubleTree by Hilton San Jose

2050 Gateway Place, San Jose, CA 95110
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Close 
  • Mission Santa Clara de Asis
    3.0 km
  • 3 star hotel
  • Pool
Reviewed 24 November 2014
Good place for a business trip
The hotel is clean and quiet. I love the room with the balcony... more
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1,851 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Jose
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Showing 1,795: English reviews
PARIS, France
Reviewed 26 November 2014

The price is very high for what you get : - no Free Wifi (need to pay extra 12 USD per day !) - no Free Parking (need to pay extra 19 USD per day !) - no Included Breakfast (need to pay extra 19 USD per day !) - no Fridge in the room

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Nala K
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Nala K, Thank you for your honest review of your recent stay with us. At our hotel, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing comfort and convenience. We appreciate your feedback and we’ll keep it in mind as we work to make our...

california
Reviewed 24 November 2014

theroomwasfine,and we had no problem with the room. bu theere appeared to besomeone usingthe omputer for at at least four hours on Sunday and he was there again early in the morning on Monday. he appears to homeless. I dont thik this hotel monitors the executive floor. I wont return.

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Helpful?
1Thank trvlrdiane
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear trvlrdiane, Thank you for taking the time to review our hotel. We understand these take time and we appreciate yours. We are sorry to hear there was a problem on our Executive Level Club Lounge. We do have security roaming all floors throughout the day, but I will make sure they are aware of this incident and insure it...

Lacey, United States
Reviewed 24 November 2014

The hotel is clean and quiet. I love the room with the balcony. A very good money for this hotel. However, if the sheet is cleaner then it will be perfect. I am sure will stay again when traveling to San Jose.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Le Ngoc Giang N
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Le Ngoc Glang N, Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen

Loveland, Colorado
Reviewed 23 November 2014

I stayed here on my last night after a very long week and the chocolate cookie at arrival was exactly what I needed. Immediately ordered room service, which showed up very quickly with excellent food. Great service, convenient location, comfortable room.

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Helpful?
Thank Kathy W
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Kathy W, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development

Long Beach, United States
Reviewed 22 November 2014

We asked for a 4 star hotel and this hotel is absolutely not 4 star. We were given room keys to a room already occupied. The bottom sheet of the bed did not cover the entire bed. I would not ever use Expedia ever again to book a hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carol S
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Carol S, Thank you for taking the time out of your day to review our hotel. We understand these take time and we appreciate yours. We are sorry you hear you did not enjoy your stay at our hotel. Giving you keys to a room that is already occupied is completely unacceptable. Your review has been forwarded to our...

Kuala Lumpur
Reviewed 21 November 2014

Stayed here for a couple of days - overall it wasn't too bad, just OK-ish for me. In comparison, Hilton in London (perhaps not the right comparison) is much better. Love the warm chocolate cookie that was given when you do the check-in, that's a really nice touch. The room is clean, but as other mentioned, it does feel a...

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Helpful?
1Thank Taylor L
Reviewed 20 November 2014

first of all, I love being given a warm cookie on arrival ~ the staff was very helpful and I was in my room within 10 min. thats a big deal for me when Im traveling. very clean , great bedding very comfortable. Ionly wish they had a complementary breakfast.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dean F
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Dean F, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development

Peoria, Illinois
Reviewed 19 November 2014

As a Hilton Honors member I gravitate toward their properties. I was flying out of San Jose and searched for nearby Hilton properties and found this DoubleTree. The best thing about the hotel is its proximity to the airport. That's it. The rooms and hallways are incredibly dated and depressing. It does not have the look and feel of a...

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Helpful?
Thank MHLawDog
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear MHLawDog, Thank you for sharing your stay with us on Trip Advisor. At our hotel, we know that the look of our guestrooms is very important. Our focus on a great guest experience and reviews like yours have led us to renovate our guestrooms beginning next year. We hope that the next time your travels bring you to the...

San ose, United States
Reviewed 16 November 2014

I was mis informed about parking. I had a free parking package - stay one night and park my car free. I was informed that I can park for up to 2 weeks, but I returned only one week and charged $14 a day for extra days - I was so disappointed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kikuko F
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Kikuko F, Thank you for taking the time out of your day to review our hotel. We appreciate all feedback, both good and bad. We are sorry to hear you were misinformed about our "Park, Stay & Go" Package, which includes a standard guest room and overnight parking (up to 7 days). We'll be sure to make sure all...

San Jose, CA
Reviewed 16 November 2014

This hotel is both nice and disappointing. On the one hand the lobby looks great, the staff are very friendly and it's extremely convenient to the airport. On the other, the rooms feel as if they have not been renovated since 1972: the decor is outdated (lots of heavy wood trim) and many things show signs of wear. The sheets...

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Helpful?
Thank Cruise_Ship_Tony
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Cruise_Ship_Tony, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We are also sorry to hear you felt our restaurant prices were a bit high. Your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: ₹ 9,759 - ₹ 28,458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your DoubleTree by Hilton San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Jose staff and other travellers.
12 questions
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over a year ago
Scotland
San Jose, California
27 days ago
San Jose, California
27 days ago

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Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Older rooms, still not all too bad.”
 of 5 bubbles AHarmon88, 13 Jan 2017 | Read review
“Executive floor 10 is quiet with good lounge area. Large room.”
 of 5 bubbles Travels_with_Lia, 27 Dec 2016 | Read review
“Pool view and high level facing west”
 of 5 bubbles jennifertJ7272KR, 10 Dec 2016 | Read review
“Get rooms not facing the 101 freeway.”
 of 5 bubbles biker_dan, 6 Dec 2016 | Read review
“Higher is better”
 of 5 bubbles 246CraigD, 4 Dec 2016 | Read review
5 of 5