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DoubleTree by Hilton San Jose

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#14 of 75 Hotels in San Jose
GreenLeadersGold level
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DoubleTree by Hilton San Jose
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1,847 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Jose
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Showing 1,792: English reviews
walnut creek, United States
Reviewed 10 December 2014

great family friendly hotel, 10 minutes from levi's stadium, and close to public transportation. The rooms felt clean and comfortable. All hotel staff were friendly and helpful. The doormen were not as polite as the staff inside the building.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rumneek S
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Rumneek S, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the doorman. Thank you for alerting us to this issue, and we hope you’ll give us another chance if you return to our area....

Sacramento, United States
Reviewed 9 December 2014

We arrived and were given options on which level we wanted to stay on, the downside I requested the romance package so the wine was not in our room when we got there. When we got back to the hotel that night at 11 PM, room service was closed so we had to wait for our wine till the morning....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heather W
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Heather W, Thank you for taking time out of your day to review our hotel. We appreciate all feedback, both good and bad. We are sorry to hear your wine for the Romance Package was not prepared for you before your arrival. Your review has been forwarded to our Director of Front Office Operations to ensure this does not...

San Jose, United States
Reviewed 4 December 2014

This hotel is excellent and I would stay there again in the future. There are full restaurant, bar and coffee services in the lobby and readily available - great! The airport shuttle provided by Double Tree is great!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane V
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Diane V, Your comments about your stay at our hotel made us smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development

Portland, Oregon
Reviewed 4 December 2014 via mobile

Very convenient to a lot of things, including a nice drive to Santa Cruz, Capitola. Staff was very friendly, especially the nicest lady in the dining room. Really nice breakfast, excellent baked goods and great coffee. Used the pool and hot tub, both very clean and even though weather was cool it was well stocked with really nice towels. Not...

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Helpful?
Thank ciaolele
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear ciaolele, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development

Oxnard, United States
Reviewed 1 December 2014

Staff was very friendly. We arrived super early and they were able to accommodate a room for us. The warm cookies they give you a check in are YUMMY! Very nice, clean and spacious rooms with a balcony. Great deal at great price! My kids really enjoyed it especially sitting at the large fireplace in the lobby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karina M
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Katina M, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development

San Jose, C, United States
Reviewed 1 December 2014

1. Hotel room was large but very tired and dated. 2. Lost and Found Dept (Security) never returned any of my calls for an item that I had accidentally left behind in the room. Totally unresponsive. 3. Big, impersonal hotel. Will not return there. We like the Hilton brand, but not this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Virginia Y
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Virginia Y, Thank you for reviewing our hotel. We appreciate all feedback. We are sorry to hear you did not hear back from our Security Dept about an item you left behind. Please send us a personal message describing what you left behind and we will work to find it ASAP. Again, thank you for the review and we...

Sonoma, United States
Reviewed 30 November 2014

Nice clean hotel - good value for the money. Room was clean and room service was efficient and food good. Staff friendly and helpful. Only draw back lots of kids there for a hockey tournament and the hot tub and pool were over taken by the kids without any supervision.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stefanie S
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Stefanie S, Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen Director of Business Development

PARIS, France
Reviewed 26 November 2014

The price is very high for what you get : - no Free Wifi (need to pay extra 12 USD per day !) - no Free Parking (need to pay extra 19 USD per day !) - no Included Breakfast (need to pay extra 19 USD per day !) - no Fridge in the room

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Nala K
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Nala K, Thank you for your honest review of your recent stay with us. At our hotel, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing comfort and convenience. We appreciate your feedback and we’ll keep it in mind as we work to make our...

california
Reviewed 24 November 2014

theroomwasfine,and we had no problem with the room. bu theere appeared to besomeone usingthe omputer for at at least four hours on Sunday and he was there again early in the morning on Monday. he appears to homeless. I dont thik this hotel monitors the executive floor. I wont return.

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Helpful?
1Thank trvlrdiane
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear trvlrdiane, Thank you for taking the time to review our hotel. We understand these take time and we appreciate yours. We are sorry to hear there was a problem on our Executive Level Club Lounge. We do have security roaming all floors throughout the day, but I will make sure they are aware of this incident and insure it...

Lacey, United States
Reviewed 24 November 2014

The hotel is clean and quiet. I love the room with the balcony. A very good money for this hotel. However, if the sheet is cleaner then it will be perfect. I am sure will stay again when traveling to San Jose.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Le Ngoc Giang N
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Le Ngoc Glang N, Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Sincerely, Carrie McAllen

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: ₹ 9,490 - ₹ 28,265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Travelocity so you can book your DoubleTree by Hilton San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Jose staff and other travellers.
12 questions
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over a year ago
Scotland
San Jose, California
25 days ago
San Jose, California
25 days ago

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Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Older rooms, still not all too bad.”
 of 5 bubbles AHarmon88, 13 Jan 2017 | Read review
“Executive floor 10 is quiet with good lounge area. Large room.”
 of 5 bubbles Travels_with_Lia, 27 Dec 2016 | Read review
“Pool view and high level facing west”
 of 5 bubbles jennifertJ7272KR, 10 Dec 2016 | Read review
“Get rooms not facing the 101 freeway.”
 of 5 bubbles biker_dan, 6 Dec 2016 | Read review
“Higher is better”
 of 5 bubbles 246CraigD, 4 Dec 2016 | Read review
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