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Four Points by Sheraton San Jose Airport

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378 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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Reviewed 1 week ago via mobile

I usually find Four Points a bit more upscale than the usual chains in the same class. This one not so much. The room was ok but my pet peeve is not having anywhere to sit other than a desk chair and the bed. There was plenty of room for a chair so why not add one. There was no...

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1Thank Japruzze
Double Oak, Texas
Reviewed 2 weeks ago

Stuck between freeways, a bowling alley, and industrial buildings, both the location and the quality of this hotel will leave you wanting more. I wouldn't stay here for longer than a night if I had to do it again. The property has more going against it than going for it. I stayed at the property for 4 nights in January,...

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1Thank TXGreens2004
Reviewed 2 weeks ago

We stayed here for one night in January. Staff were friendly and helpful they provided me with some complimentary toiletries after my bags were lost by the airline. The room was comfortable but in need of modernisation. Breakfast was tasty, but service was poor as there appeared to be only one overworked waitress serving the entire restaurant. Was perfectly suitable...

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1Thank Eanna M
Japan
Reviewed 4 weeks ago via mobile

Stayed for quick visit. Got here before 11am but they let me checked in so I could take a nap before going out. Food at the bar was good price and tasty. Room was clean and specious, with microwave, fridge. Only one thing I didn't like was strong smell of amenities. It was bit noisy from rooms around, but didn't...

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1Thank live_baby_live
Clovis, California
Reviewed 17 January 2017

the restaurant was OK. the food was ok. quiet area. mostly for business travel. got a good deal thanksgiving weekend. the price was inexpensive. room clean. geared to business travelers. close to highway.

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Thank gomezcherie
Las Vegas, Nevada
Reviewed 7 January 2017 via mobile

The Four Points is a decent midrange (non-budget) business/vacation hotel 5 minutes from San Jose airport. There is a free shuttle to and from the airport but you'll need to call them and let them know you need to be picked up. The shuttle does not run on a schedule and operates from 5am-11pm. Runs to the airport are scheduled...

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1Thank RedDevil1504
Santa Clara, California
Reviewed 6 January 2017

I stayed at this hotel last month (December 2016). I put down $100 in cash as the deposit because my credit card is already max out and I was in a hurry to check out so I totally forgot to get it back. Then I contacted the front desk (Kimberly) and was told the money in an envelope with my...

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Thank 10ysl25
Bloomington, United States
Reviewed 19 December 2016 via mobile

An easy drive from the airport (5-10 minutes). You arrive in the front of the hotel, but parking is in the back on the somewhat sketchy ramp (about a 4 on the sketchy scale). We came in December so we didn't use the pool, but it didn't look very appetizing, it's between the ramp and the hotel. You can tell...

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1Thank David K
Dallas, Texas
Reviewed 17 December 2016

I have been a SPG Platinum for 4 years now and stayed in multiple Sheraton properties over the course. This is the FIRST EVER incidence that has led me to take out time and report the two of the most CORRUPT and SHAMELESS staff I have ever witnessed - Robert [--] and Billy [--] (both at Four Points at Sheraton...

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4Thank SPGPlatinum82
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Starwood does not condone or tolerate bribery of any type. We regret you were disappointed with your stay. Thank you for your review - all the best.

San Diego, CA
Reviewed 15 December 2016 via mobile

This place is a dump! As a business traveller who travels a lot, this was by far the worst hotel I have stayed in all year and most likely ever. Check-in was a joke; paid more for a king room at booking and was told they didn't have any. After I showed them my reservation and my platinum status I...

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2Thank Auddy
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Airport, responded to this review

Dear Auddy, We are disheartened to hear that you did not like our hotel, and regret that we ultimately lost your business. Thank you for taking the time to share your feedback with us. Take care.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 North 4th Street, San Jose, CA 95112 (Formerly San Jose Airport Hotel)
Region: United States > California > San Jose
Price Range: ₹ 8,290 - ₹ 25,672 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson
Hotel Style:
#18 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Airport staff and other travellers.
5 questions
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Elk Grove, California
San Pedro, Belize
over a year ago
Cary, NC
over a year ago

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Questions? Get answers from Four Points by Sheraton San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors facing away from the road noise”
 of 5 bubbles AZbizguy, 5 Nov 2016 | Read review
“Do not allow the hotel to downgrade you”
 of 5 bubbles WaltlW, 18 Aug 2016 | Read review
“Upper floors away from party room - ask first what's sceduled”
 of 5 bubbles SweetTone, 21 May 2016 | Read review
“My room was in front of the ice machine and vending soda machine, obviously it was thumbs down!”
 of 5 bubbles L5807ZGryanl, 8 May 2016 | Read review
“We had a pool/courtyard facing room, and it was always very quiet.”
 of 5 bubbles TheCassinator, 25 Apr 2016 | Read review
5 of 5