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Extended Stay America - San Jose - Downtown

ExtendedStayUS$ 191*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 191*
US$ 192*
US$ 192*
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Extended Stay America - San Jose - Downtown
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94 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Reviewed yesterday NEWvia mobile

dropped in to this extended stay as it was nearest to my new work place and i had to hunt for places to live. Super smooth checkin process by the hotel Manager, Ravi and the front desk staff. had come with my wife and a 2yr old kid. the staff was courtious and rooms were neat and clean. Though some...

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Helpful?
Thank Ravi I
Reviewed 2 days ago NEW

It was a good experience and in the down town helps to commute very fast using light rail. Planning to stay here in this hotel when ever i visit San Jose. We have good restaurants near by and by walk it will take 5 min.

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Helpful?
Thank Gururaja D
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Gururaja, thank you for selecting Extended Stay America - San Jose - Downtown for your visit and for sharing your comments. We are happy to know you had an enjoyable visit and that our location was perfect for your needs. We look forward to your next stay with us soon. Sincerely, General Manager

Springfield, Illinois
Reviewed 3 days ago NEW

Room was good for us. We had early flight out of SJC. Convenient, free parking. Not many restaurant choices within walking, but easy area to get around in. Room was clean, quiet, comfortable, and safe area.

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Helpful?
Thank Cheryl D
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Cheryl, thank you for choosing Extended Stay America - San Jose - Downtown and for sharing your feedback. We are glad to know our proximity to the airport and your room were perfect for your needs. We appreciate you being our guest and hope to see you again in the future. Sincerely, General Manager

Reviewed 4 days ago NEWvia mobile

The hotel is very clean and well organized in the lobby and the rooms also the rooms a very spacious and ample plugs for your devices clean silverware and pots for you to use the are very helpful with your special request and do everything they can to make your stay as comfortable as they can they are located in...

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Helpful?
Thank Keith F
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Keith, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - San Jose - Downtown. We are thrilled to read that you are in love with our well-kept property, convenient location and with the in-room amenities as well. We especially appreciate you recognizing our courteous associates and will be sure...

Grand Ledge, Michigan
Reviewed 1 week ago via mobile

Older property but very pleasant staff. The room was basically clean but they did not check the microwave and there was food residue inside. A very quiet neighborhood that seems to be a decent area. Compared to other extended stays that I've stayed in, the staff here was much more pleasant.

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Helpful?
Thank maxstauffer
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Thank you for choosing our hotel. We are pleased to know you loved our quiet location and the service provided by our associates. However, I apologize for the cleanliness issues you encountered. I am working with our housekeeping department to prevent the issues you experienced from happening again. We hope you will give us another chance the next time your...

Kauai, Hawaii
Reviewed 14 March 2017

Situated farther from the airport but carpool lane made it a breeze to get to the airport in time for our flight. Room was very comfortable with full size kitchen, comfortable beds, sleeper sofa and complimentary continental breakfast. Enjoyed our stay.

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Helpful?
Thank Kimi S
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Kimi, thank you for being our guest and for taking the time to review your experience at Extended Stay America - San Jose - Downtown. It's so nice to know you found your suite comfortable and that you loved our complimentary grab-and-go breakfast. Your feedback is much appreciated, and we hope you will visit us again soon. Sincerely, General Manager

Woodinville, Washington
Reviewed 21 February 2017

I've, unfortunately, had to stay at this hotel twice for work. The first time there were beer bottle caps under the bed and cigarette ashes on the shelf of the bedside table (a non-smoking room). The 2nd time the room was filthy with sticky substances over most of the surfaces, including the bed headboard and the fitted sheet wasn't completely...

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Helpful?
1Thank isaiah40312017
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

It is never pleasant to know we let one of our valued guests down. We apologize for the different situations you describe. This is not typical of our service or detail to our guest suites. We will review with our housekeeping team to be sure they are following our checklists which will ensure our guests are welcomed to a clean...

Reviewed 11 January 2017

On arrival, the Front desk was one person doing their best to serve 10 people in line. The first two people took about 15 minutes. If you are doing the math, that's an 85 minute wait for 10 people. Next, the room. It was Non-Smoking. The clerk says, well, it is a non smoking room, but, you can smell smoke...

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Helpful?
Thank Gene C
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Gene, We appreciate the feedback, and you are correct, we could have done better to make your stay more satisfying. Our dishware is on request from the front desk to ensure cleanliness and we will deliver it to our guests upon request and is always complimentary. I apologize for the smoke smell in your suite, as unfortunately we have guests...

Colorado Springs
Reviewed 30 December 2016

A reservation for this type of ldging was preferable since I ave a unique but severe food allergy making it necessary for me to have amenities to assist in preparing my own meals. The full size refrigerator, stove, microwave all are helpful - however not having pots and pans, and other utensils rather halt you in your steps. I understand...

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Helpful?
Thank Sheila E
00esa, Manager at Extended Stay America - San Jose - Downtown, responded to this review

Thank you for your honest evaluation of your stay. I am deeply sorry our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and to resolve everything to your total satisfaction. Your comments show we have room for improvement, and I assure you...

Encinitas, California
Reviewed 14 December 2016

Odors from the last cooking in the room. Dripping faucet in the kitchen. Mould on shower curtain. You know exactly what your neighbors are cooking for breakfast. And you can hear their conversations at the door.

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Helpful?
Thank allans12016
00esa, General Manager at Extended Stay America - San Jose - Downtown, responded to this review

Thank you for commenting about your stay with us. We strive to make your time with us a complete success, and we appreciate your constructive feedback. We are sorry there were a few issues that kept your visit from being perfect, and we are working to prevent those issues from cropping up in future. We thank you for being our...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - San Jose - Downtown

Address: 1560 N 1st St, San Jose, CA 95112-4822 (Formerly Homestead Village - San Jose Airport)
Region: United States > California > San Jose
Price Range: ₹ 8,105 - ₹ 16,146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Downtown 2.5*
Number of rooms: 152
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Downtown staff and other travellers.
2 questions
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Seaside, California
San Diego, California
over a year ago

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Questions? Get answers from Extended Stay America - San Jose - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just plain don't stay here. A tent on the street would be better.”
isaiah40312017, 21 Feb 2017 | Read review
“There is a Commuter Train running all the time. Upstairs rooms are quieter. Also, the airport is nearby.”
231genec, 10 Jan 2017 | Read review
“get some food as there is no good eatery nearby”
933pappug, 18 Sep 2016 | Read review
“Don't stay on the 1st floor.”
AP-World-Traveler, 12 Jul 2016 | Read review
“Corner rooms would be good as they appear a little bigger and have good lighting”
anandp32, 17 Feb 2016 | Read review
5 of 5
ExtendedStay
US$ 191* /night
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TripAdvisorUS$ 191
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Prices are for 1 room, 2 adults
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