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Hyatt Place San Jose/Downtown

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Hyatt Place San Jose\/Downtown
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702 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place San Jose/Downtown
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Showing 682: English reviews
Yakima
Reviewed 3 weeks ago via mobile

It's great walking distance to many restaurants and the beautiful downtown area, but I would not stay here again. It's very difficult to get rest at any time of the day/night because you hear everything! The neighbors' conversations, toilets flushing and doors closing. The planes overhead are loud and clear and it's pretty much the loudest hotel I've ever stayed...

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Helpful?
1Thank Sweetsommertime
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Sweetsommertime, thank you so much for staying with us recently. While we are pleased to see you found the location to be great, we are terribly disappointed to see the level of service you experienced in your room. There are no words to explain how far below our standards this is and do hope you will take a minute...

Buffalo, New York
Reviewed 3 weeks ago

Large room was clean and comfortable, very nice breakfast provided, helpful staff, and reasonable rate. Very happy with the location of the hotel and the room/amenities provided. Would stay here again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kejoy12
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Awesome review, Kejoy12, thank you for taking the time to share of your 5 STAR experience.

Groveland, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ferrignod
SF, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank r0snyd
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Fresno, California
Reviewed 4 weeks ago

The Hyatt never disappoints, neither does downtown San Jose! Took the family to Christmas in the Park the first night. Everyone at the Hyatt was super friendly and accommodating. The room was clean and spacious for the 3 of us. Our daughter loved having her own space. Sharks won the 2nd night of our stay. Couldn't ask for a better...

Review collected in partnership with Hyatt Hotels
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Thank Jenny M
Honolulu
Reviewed 19 December 2016

Puepose of travel was to visit Christmas in the Park. Hotel is well situated- right around the corner of the park, many eateries and and things to do nearby. Hotel staff were all nice and very helpful. Rooms were clean. Recommend this hotel for families visiting to business people alike!

Review collected in partnership with Hyatt Hotels
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Thank 998terria
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Love the great holiday review, 998terria. We appreciate the kind words about the team and the recommendation to future travelers. Hope to have you back with us before next winter as the warm weather entertainment downtown is great, as well. Happy travels!

Taipei, Taiwan
Reviewed 18 December 2016

Review collected in partnership with Hyatt Hotels
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Thank Michael J
Philadelphia, PA
Reviewed 16 December 2016 via mobile

The hotel itself isn't very clean. On the first night, they had several homeless people walk in and use the lobby bathroom to take sink showers and would leave it a mess. The front desk staff seem to be in high school and act as such. The room was unclean, and the air conditioner sounded like a helicopter was landing....

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Helpful?
Thank totallybailey
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear totallybailey, we're taking another shot at responding to your review after our personal connection by email. The most important thing we want you to know is your comfort and satisfaction are our primary concern. We are deeply sorry and disappointed to see that these were not met and wish you had left feeling more cared for than you did....

Sydney, Australia
Reviewed 12 December 2016

Review collected in partnership with Hyatt Hotels
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Thank marknO9207UL
Vallejo, California
Reviewed 12 December 2016 via mobile

Stayed here on points, glad I didn't pay. This hotel is severely under staffed. The person giving out parking tickets at entrance to parking structure was same person that checked us into our room. The room was very clean and no complaints there. Bathroom was small, only enough room for 1 person, okay I guess but not used to that....

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Helpful?
Thank Julie B
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Julie B, great to have a loyal Sharks fan with us! And thank you for redeeming your valuable points at our hotel. It looks like we met your expectations on providing a clean living experience but missed delivering the 'story' of Hyatt Place. It's true that we are not The Ritz so you can count on a more intimate,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own food options available 24/7. ... more   less 

Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Region: United States > California > San Jose
Price Range: ₹ 11,875 - ₹ 30,233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Cheap Tickets, TripOnline SA, Priceline, Travelocity and Jetsetter so you can book your Hyatt Place San Jose/Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza
Hotel Style:
#15 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Jose/Downtown staff and other travellers.
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Questions? Get answers from Hyatt Place San Jose/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room not facing Almaden Blvd.... get a corner room so you only have to deal with the noise coming from one side. Bring EAR PLUGS”
 of 5 bubbles maddyhope, 17 Jan 2017 | Read review
“Rooms on higher floors, away from elevator, are quieter.”
 of 5 bubbles WaltA879, 7 Dec 2016 | Read review
“The only noise issue was that the airport is nearby and planes fly overhead of all downtown hotels. Fan on - no problem!”
 of 5 bubbles Virginiarosemarie, 6 Dec 2016 | Read review
“I don't know our room wasn't great.”
 of 5 bubbles webtravelreview, 28 Nov 2016 | Read review
“Choose rooms with the back view as street side rooms are noisy, unless you want a better view which you get from the street side rooms.”
 of 5 bubbles Yogeshkale81, 18 Nov 2016 | Read review
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