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Four Points by Sheraton San Jose Downtown

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Traveller (113)
Room & Suite (129)
Dining (17)
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Overview
  • Excellent36%
  • Very good43%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“asian fusion”(6 reviews)
“front desk”(95 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton San Jose Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Jose Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (627)
There are newer reviews for Four Points by Sheraton San Jose Downtown
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Show reviews that mention
All reviewsmosaic restaurantasian fusionfront deskparking attendantfree bottles of waterwalking distancelight railsmall hotelconvention centerlocation is greatstreet noisean older hotelrestaurants and barsself parkingper nightan upgradebed was very comfortable
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181 - 185 of 603 reviews
Reviewed 19 December 2016

I enjoy this hotel very much because it is small and elegant. The staff always makes me feel like I'm a special guest, even though my stays are usually just overnight. I always look for a reservation here if I'm in San Jose.

Review collected in partnership with this hotel
Thank Les B
Response from LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose DowntownResponded 7 January 2017

Dear Les B, We're happy to hear you always have an enjoyable stay at our hotel. Thank you for sharing your experience and we look forward to seeing you the next time!

Reviewed 17 December 2016

I stay here every time I'm in San Jose for business. The front desk staff ( Tim and Beth), and everyone ( Housekeeping and restaurant staff) in the property are welcoming and efficient. The homey atmosphere is what stands out along with the cleanliness of...More

Review collected in partnership with this hotel
Thank Andrea63
Reviewed 13 December 2016

First time ever at this hotel, but no stranger to the area. First of all, they allowed me to check in at 9am. Not only that, they helped me with local establishments, where to get my vape on, and how to get my car registered....More

Review collected in partnership with this hotel
1  Thank pearl_lopez
Reviewed 12 December 2016

The Four Points by Sheraton was a great find. I booked it using my credit card points and the amount of points for the time we spent was a GREAT VALUE!! Beth and Mohammad were at the front desk when we arrived and were VERY...More

Review collected in partnership with this hotel
1  Thank gcc_06
Reviewed 10 December 2016

Two different SPG hotels in one week and two very different experiences. I recently spent three nights is this horribly overpriced hotel in downtown San Jose. First off I am super disappointed with SPG in general with this trip. It started off with me heading...More

1  Thank Mark P
Response from LaRhonda S, Starwood Hotels on behalf of the General Manager at Four Points by Sheraton San Jose DowntownResponded 13 December 2016

Dear Mark P: Thank you for taking the time to post your review. We sincerely regret that your experience at our hotel was such a disappointment. I’m sorry that the rather restrictive terms and conditions of the prepaid reservation could not accommodate any changes or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 141 - US$ 471 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 141 - US$ 471 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (113)
Room & Suite (129)
Dining (17)
Amenities (31)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amy S
27 July 2017|
AnswerShow all 2 answers
Response from Michael F | Reviewed this property |
About a 20 minutes ride on the light rail.
0
Votes
amberbrown1525
19 April 2017|
Answer
Response from Randy Z | Property representative |
While the age to enter a contract in most states is 21, there is a California interpretation that allows underage customers to obtain a hotel room. The customers must abide by local liquor laws, and provide the payment... More
0
Votes
20 February 2017|
AnswerShow all 5 answers
Response from Randy Z | Property representative |
Hi: Thanks for your inquiry! Our on-site bar (Mosaic) has a tremendous selection of craft beers, not to mention specialty global vodkas and cocktails. Aside from that, downtown San Jose offers quite a large variety of... More
0
Votes
Room Tips
"Everyday that stay I stay in a Hotel, I always leave a small cash tip. Rooms are extremely clean and..."
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"Get a big room"
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"Get a nice room bigger than most"
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"Great location for conference center but parking kinda high"
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