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Four Points by Sheraton San Jose Downtown

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497 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Jose Downtown
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Showing 478: English reviews
Los Angeles
Reviewed 16 September 2015

We had a 2 night stay here. The hotel is located in a very central location in downtown, right next to the Fairmont. We checked in pretty late but check in was quick and convenient (Despite me having forgotten my ID, which I appreciated). Parking at the hotel is $26 per night. They do have a couple of spots reserved...

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Thank sandyjb83
Miami, Florida
Reviewed 13 September 2015

Had a bad experience by being misinformed by the staff of the hotel, some employees tell you one thing and then at the front desk tell you something else. The hotel mistake was reflected on my bill and i had to pay extra money that we were not aware of. On top of that, the manager, Randy Z, never gave...

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Thank marie P
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Marie, Per our discussions, the parking fee at our hotel is $25 per night, not per week. The charges are posted daily. This was communicated to you via email, three times prior to your arrival. This is also posted, by means of signage, in 10 various locations, at the parking lot, as well as our front door, which you...

San Ignacio, Belize
Reviewed 11 September 2015 via mobile

Stayed just for the night before heading up to San Francisco the next day. Check in was smooth, room clean- although nothing fancy- with decent amenities. On site restaurant was fantastic - convenient, great service, reasonably priced for a hotel restaurant and with generous portions. Only downfall with the hotel was the lack of English Breakfast (or any regular black...

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Thank Berti03
Amsterdam
Reviewed 8 September 2015

King room is nice size but basic fitting. Good bed and pillows. No gym onsite but complementary access to nearby centre. Need to be aware that Green choise is all or nothing, not per day as other SPG chains. Self parking (plus point if you ask me) just around the building. Easy and free internet.

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Thank Lars B
Reviewed 8 September 2015 via mobile

The room was nice, a little pricier than I usually allow myself, but for one night, during a holiday weekend, fairly priced. The room was cozy and clean. I could hear public transit from time to time, but that sort of thing doesn't bother me in the least. The customer service was unparalleled. Very accommodating our late arrival (we called...

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1Thank Laetesia I
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to provide our hotel with a review. We are so happy to hear you enjoyed your stay with us due to our clean guest room, excellent customer service, and free bottled water. Thank you again for the rave review. We look forward to you next stay.

Sunnyvale, California
Reviewed 13 August 2015

The Downtown San Jose, California Four Points Sheraton is a reasonably good deal. The rooms are attractive. I like that the window will open a little to let in fresh air (as long as we shut off the heat or air conditioning). The price was reasonable; I think I paid $129 including breakfast the summer of 2015. The lobby and...

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1Thank Robert H
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for taking the time to share your thoughts with us - we are happy to hear you enjoyed your stay and found our rates to be fair and reasonable. We're glad you found our dinner to be superb! We hope you enjoyed your time at the San Jose Jazz Festival - take care!

Aurora, Illinois
Reviewed 12 August 2015

In the heart of downtown, you can walk to anything of interest, from museums to restaurants. The rooms are nice and clean, and yes, maybe a little outdated by Chicago standards where I am from, but still very nice, comfortable and functional. Good Wi-Fi too. Tim and Huy at the front desk are awesome, and I sure they will get...

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1Thank Andy H
San Francisco, CA
Reviewed 7 August 2015

We enjoyed our quick stay at this hotel. The man at the front desk (Tim?) was great, lots of recommendations and help. We were upgraded to a small suite, nice to have 2 rooms. Building has great historical details throughout. Convenient location, easy access from freeway. Bed was great. Room service was pretty good! Only complaint is that it is...

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Thank Alissa L
Vancouver, Washington
Reviewed 4 August 2015 via mobile

Treated to a trip to a Timbers soccer game by the team and the hotel the club booked us at was perfect. The rooms were clean, staff were friendly and the location was close to many things. Our rooms was spacious and the beds were comfortable. Also a great location if on a business trip.

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Thank Kim S
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose Downtown, responded to this review

What a wonderful treat - we are glad you enjoyed your trip. It's great to hear you thought our location is convenient, guest rooms clean and comfortable, and team to be friendly! Thank you for the great feedback - all the best!

Scottsdale, Arizona
Reviewed 30 July 2015

I was not really impressed. We stayed two nights. I have no complaints and right from check in to check out it was a smooth sail, but for the kind of money i paid.....ehh!! I would not go back. The restaurant was not impressive, the rooms werent either. If it is just the night's stay you are looking for go...

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Thank kdhami

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Region: United States > California > San Jose
Price Range: ₹ 7,434 - ₹ 28,119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are smaller than others. ”
shalannas2017, 15 Apr 2017 | Read review
“Get better mattress and check smell in room 200”
martinez2012, 14 Feb 2017 | Read review
“Choose a room away from the light rail”
shawns866, 28 Jan 2017 | Read review
“Get a suite and make sure its the one with the windows all over the wall overlooking the street”
Defender09, 22 Jan 2017 | Read review
“Make sure you don't get one of the micro mini rooms”
jenk505, 4 Jan 2017 | Read review
5 of 5