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    Hotel Valencia - Santana Row

    355 Santana Row, San Jose, CA 95128-2049
    (408) 550-7223
    Hotel website
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    Lowest prices for your stay
    29 Oct 30 Oct
    US$ 401
    US$ 401
    US$ 401
    Traveller (217)
    Room & Suite (81)
    Dining (9)
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    Overview
    • Excellent48%
    • Very good32%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Valencia - Santana Row
    Offers & Announcements: Stay 3 Nights | 3rd Free
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    Fairmont San Jose
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (805)
    There are newer reviews for Hotel Valencia - Santana Row
    See the most recent reviews
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    391 - 395 of 756 reviews

    Reviewed 10 September 2013

    My credit card was charged on August 18th. I did not make a reservation, or stay at this hotel. I assumed this was an innocent error on behalf of the hotel. I have left several courtesy voicemails to assistant manager Brent Gaines. He returned one...More

    2  Thank vladimir e
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 October 2013

    I understand that the misunderstanding regarding your reservation has been resolved. I apologize that it was not handled promptly. Cordially, Bonnie Best, General Manager

    Reviewed 8 September 2013

    Hotel Valencia Santana Row is a wonderful place to stay as you are just a walk downstairs to all the shops, bars, and restaurants that you could possibly want to venture to. It's like being in a small community where everything is there within the...More

    Thank cmoyer20
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 14 October 2013

    Thank you for your lovely comments regarding the hotel and Santana Row. I hope that if on a future visit, I may assist you in any way, you will let me know. Cordially, Bonnie Best, General Manager

    Reviewed 8 September 2013 via mobile

    Hip place located in a very nice shopping center area. Expensive but not disappointing the bar is quite nice and you should ask for the rooms that have a balcony facing the court yard. Happy hours should not be missed good appies and good deals...More

    Thank Ali Z
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 October 2013

    Thank you for taking time to provide feedback on your experience at Hotel Valencia Santana Row. I am happy you enjoyed your stay and that you took advantage of the Vbar happy hour. Cordially, Bonnie Best, General Manager

    Reviewed 4 September 2013

    May not be suited to families with limited outdoor space and restaurant options. There are many dining options outside oriented to party crowds and serious diners. I liked inner pool view rooms. Don't expect too much for balconies. Balconies are not spacious to stay long.

    1  Thank CayugaWine
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 14 October 2013

    Thank you for providing feedback on your visit. Santana Row is a very popular destination with its many restaurants, shops and entertainment options. Cordially, Bonnie Best, General Manager

    Reviewed 3 September 2013

    My hoping this would be a great stay-cation may have been doomed from the beginning! I had issues even chatting with an online assistant when trying to book my room. I guess they help people more than one at a time...I finally understood when I...More

    Thank CCarrillo333
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 October 2013

    Thank you for not only your original comments but the follow up comments. Unfortunately, sometime things don't go as you or we wish but am happy our staff responded! Yes, we are renovating all of the guest rooms, corridors, elevator landings, lobby and Vbar between...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 223 - US$ 498 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in San Jose
    • #4 Romantic Hotel in San Jose
    • #8 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire and getaroom.com so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Hotel Valencia Santana Row ,
    • Valencia Santana Row Hotel
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    Traveller (217)
    Room & Suite (81)
    Dining (9)
    Pool & Beach (8)
    Hotel & Grounds (105)
    Bathroom (24)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Santana Row
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    Ask a question
    Questions & Answers
    27 December 2016|
    AnswerShow all 2 answers
    Response from elizabeth b | Reviewed this property |
    I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
    1
    Vote
    Happy08
    19 July 2016|
    AnswerShow all 7 answers
    Response from Kenny V | Reviewed this property |
    Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
    1
    Vote
    Google Translation
    Kortnie83
    15 August 2015|
    AnswerShow all 7 answers
    Response from HVSR | Property representative |
    We do not have a spa or salon in the hotel. However, on the 2nd floor of the hotel building is Burke Williams Day Spa which has an extensive array of spa services. There are multiple hair salons in Santana Row as well as a... More
    0
    Votes
    Room Tips
    "Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
    Read review
    "The Tequilla bar further up the road serves the BEST tacos I have ever tasted!!"
    Read review
    "we were on the 7th floor with a view of the roof top pool, courtyard and mountains... gorgeous"
    Read review
    "Inter Court Yard room might be quieter."
    Read review
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