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I had an enjoyable stay here but for a couple of things.
They do cut corners and the service provided is not up to expectations.
Pros : Very good location. Absolutely enjoyed my evening walks. I stayed in a Studio suite. Served my purpose. Kitchen...More
Response from Norma R, General Manager at TownePlace Suites San Jose CupertinoResponded 7 September 2016
Thank you for taking the time to complete the survey regarding your recent stay. I want to apologize if our service was not up to standards. I have addressed your concerns with the appropriate team and will make sure this was an isolated...More
Exceptional staff: Every staff member at the front desk was above and beyond helpful and nice!
Decor: pretty cool with what they did for a tight space. Desk is a bit retro/modern looking, kitchen is small but has what you need for...More
Newer property with everything. Closets actually have organizers, complete kitchenettes, sofa and comfortable bed, bedding. Was surprised with the amenities such as pool, wifi and work space. Will definitely come here again.
Our stay at the TownePlace suites located in San Jose, CA was spent mostly out of the hotel since we were visiting the area but the time we spent in the hotel was fairly good and enjoyable overall.
The hotel facilities were very clean and...More
I stayed here for two nights alone and felt completely safe leaving the hotel late in the evening and early in the morning back to the airport. The hotel was extremely spacious and clean. The only downfall was lack of dinner options nearby, but a...More