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HYATT House San Jose/Silicon Valley

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Traveller (119)
Room & Suite (322)
Dining (23)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (595)
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21 - 25 of 549 reviews
Reviewed 23 January 2018

stayed here for 6 nights. pleasant staff. location is very good. many restaurants in same complex along with Target store and CVS Pharmacy. have complementary shuttle to local businesses and SJ airport.More

Thank 685ajayg
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 24 January 2018

Dear 685ajayg, Thank you for taking the time to provide us with your feedback after your most recent stay at our hotel. I am happy to hear that our hotel's location was convenient for you, and that our staff was accommodating during your visit; I...More

Reviewed 18 January 2018

This hotel was one of the nicest we have stayed in but it can be a little hard to find, as it is set back from the main street. It is a modern property, the rooms were very spacious, quiet and clean. There was a...More

Thank la901
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 19 January 2018

Dear la901, Thank you for taking a moment of your valuable time to share with us your experience from your recent stay at our hotel. I am glad our hotel's location within the @First Plaza was so convenient for you, and that your room was...More

Reviewed 17 January 2018 via mobile

I have never been this disappointed in my life, this is actually a very ugly place to stay. The bed looked old, the sheets look worn-out, the chairs are the worst. It's luke everything here is antique. Maybe you should try updating the facilities.More

Thank burngrant
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 19 January 2018

Dear Burngrant, Thank you for taking the time to provide us with your feedback. I am very disappointed to hear that the furniture in your room was in such poor condition, although we have plans to update our rooms in the near future, the condition...More

Reviewed 12 January 2018 via mobile

I have been with TripAdvisor for years, and have to say most of the reviews, particularly the star ratings are accurate. What went wrong here? The hotel is perfect for those that like drab beige colours, it’s like a faded 80’s motel. In parts very...More

Thank Glyndwr100
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 15 January 2018

Dear Glyndwr100, Thank you for taking the time to share your feedback with us. I am very disappointed to hear that the condition of your room was in poor repair. Although we have plans to update our rooms in the future, the rooms should absolutely...More

Reviewed 12 January 2018

I stayed here for two nights for business in Sunnyvale. I try to stick to Hyatt/Hilton, and this location seemed to be the best - easy access from SJC (around 15-20 minutes), free covered parking, free breakfast, and walking distance to a lot of shops...More

Thank anchmer
Response from Alan M, Manager at HYATT House San Jose/Silicon ValleyResponded 15 January 2018

Dear Anchmer, Thank you for taking the time to review our hotel. I am happy to hear that our location was convenient for you, and that you were able to enjoy our complimentary breakfast. I will be sure to share your kind words with our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Heated pool
Details
Price range
US$ 145 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in San Jose
#2 Romantic Hotel in San Jose
#2 Business Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 145 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in San Jose
#2 Romantic Hotel in San Jose
#2 Business Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (119)
Room & Suite (322)
Dining (23)
Pool & Beach (14)
Amenities (17)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Nicole S
11 February 2017|
AnswerShow all 2 answers
Response from Alan M | Property representative |
Hi Nicole! In the two bedroom suites, there are two seperate bedrooms with beds in each room as well as two individual bathrooms. The sofa bed is in the living area, so there are 3 beds in total! -Mike
2
Votes
Kimberly W
8 February 2017|
AnswerShow all 5 answers
Response from Elizabeth L | Reviewed this property |
Just ask ahead of time. It won't be an issue unless there is a convention. Normal check out is 11 and you can get up to 1 pm usually.
1
Vote
Ariana L
31 December 2016|
AnswerShow all 3 answers
Response from Alan M | Property representative |
Check-in time is 3:00pm - early check in is available upon request and is based on availability. Thank you!
0
Votes
Room Tips
"not facing parking garage if possible."
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"This is best for longer stays when you want to cook some food in the room.."
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"The 7th floor is nice"
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"I like any room as long as it isn't facing the west, the rooms tend to heat up during the day"
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