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29/10/2017 30/10/2017
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    Extended Stay America - San Jose - Airport

    55 E Brokaw Rd, San Jose, CA 95112-4202
    +1 877-432-9997
    Hotel website
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    29/10/2017 30/10/2017
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    US$ 169
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    Traveller (20)
    Room & Suite (10)
    Dining (3)
    Wild Palms Hotel - a Joie de Vivre Hotel
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    Overview
    • Excellent20%
    • Very good18%
    • Average14%
    • Poor15%
    • Terrible33%
    Travellers talk about
    “the sofa bed” (2 reviews)
    “easy access” (2 reviews)
    “hotel room” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Outdoor pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Airport
    Special Offer: Save up to 10% TODAY!
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    Wild Palms Hotel - a Joie de Vivre Hotel
    956 reviews
    #2 of 33 hotels in Sunnyvale
     
    Homewood Suites by Hilton San Jose Airport-Silicon Valley
    805 reviews
    #1 of 75 hotels in San Jose
     
    Maple Tree Inn
    377 reviews
    #6 of 33 hotels in Sunnyvale
     
    The Grand Hotel
    983 reviews
    #1 of 33 hotels in Sunnyvale
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (119)
    Traveller rating
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    1 - 5 of 114 reviews

    Reviewed 4 days ago

    Bath room drain was broken, staff was not willing to providing any assistance or sovle problem, room was not cleaned for the second day, air conditioner was not working properly, very noisy from up stair movement!More

    Review collected in partnership with Extended Stay
    Thank leocZ3273CF
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 3 days ago

    Thank you for choosing to stay at our hotel on your trip to the area. We're sorry we provided you with inferior service and inconvenienced you in any way. We have shared your concerns with our staff, and we are taking appropriate measures to ensure...More

    Hotel's Favourite
    Reviewed 17 July 2017

    I checked into this hotel at the beginning of June and stayed 6 weeks through the middle of July. Most of my stay I felt like I was the only person on my floor because of how quiet it was (great for me because I...More

    Review collected in partnership with Extended Stay
    1  Thank terrylmiller
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 19 July 2017

    Thank you for your glowing review of Extended Stay America - San Jose - Airport. We couldn't be more pleased to read you had a relaxing stay and that you enjoyed our hospitality. Your feedback is much appreciated, and we look forward to welcoming you...More

    Reviewed 1 week ago via mobile

    Room was clean. Staff was friendly. Only bad thing was the iron was broken, water was leaking out of it. And the sink was clogged. But other than that room was in good shape, is a nice size with a mini kitchen.More

    Thank dsraba
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

    Thank you for choosing to stay at Extended Stay America. We are happy to read that you liked our friendly associates and your spacious room. However, we are sorry for the issues you mentioned and the inconvenience they caused. We hope this did not overshadow...More

    Reviewed 2 weeks ago

    Check in was okay if you discount the fact that a prostitute came in to lobby while I was checking in and asked if she could pay cash for part of a nights stay. That set alarms going off in my head. When I opened...More

    Thank Jim M
    Response from 00esa, Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management

    Reviewed 20 August 2017 via mobile

    I wish I could give ZERO stars. This place brings new meaning to disgusting. I (usually) come here once a year for a big poker tourney. I come with a full team and we always look forward to leaving San Jose, usually due to many...More

    Thank Tilmon W
    Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 21 August 2017

    Tilmon, thank you for taking the time to review our hotel. We are so disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do...More

    Wild Palms Hotel - a Joie de Vivre Hotel
    956 reviews
    #2 of 33 hotels in Sunnyvale
     
    Homewood Suites by Hilton San Jose Airport-Silicon Valley
    805 reviews
    #1 of 75 hotels in San Jose
     
    Maple Tree Inn
    377 reviews
    #6 of 33 hotels in Sunnyvale
     
    The Grand Hotel
    983 reviews
    #1 of 33 hotels in Sunnyvale
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 115 - US$ 244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Expedia, Cheap Tickets, Cancelon, Hotwire and TripOnline SA so you can book your Extended Stay America - San Jose - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Extended Stay Deluxe San Jose Hotel San Jose ,
    • Extended Stay San Jose ,
    • San Jose Extended Stay
    Add Photo Photos
    Traveller (20)
    Room & Suite (10)
    Dining (3)
    Hotel & Grounds (15)
    Bathroom (2)
    Nearby
    Wild Palms Hotel - a Joie de Vivre Hotel
    956 reviews
    8.93 km away
     
    Homewood Suites by Hilton San Jose Airport-Silicon Valley
    805 reviews
    1.44 km away
     
    The Grand Hotel
    983 reviews
    11.10 km away
     
    Maple Tree Inn
    377 reviews
    9.40 km away
     
    Nearby Restaurants
    Pho Viet
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    .46 km away
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    .51 km away
    Zone 8 Sports Bar & Grill
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    .49 km away
    Nearby Attractions
    Mission Santa Clara de Asis
    106 reviews
    3.58 km away
    Santa Clara University
    76 reviews
    3.11 km away
    Edward Peterman Museum of Railroad History
    8 reviews
    2.98 km away
    De Saisset Museum
    11 reviews
    3.12 km away
    Questions & Answers
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    Room Tips
    "poor customer service"
    Read review
    "This hotel used to be ran pretty well, not so much now."
    Read review
    "homewood suit by hilton"
    Read review
    "choose a different hotel"
    Read review
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