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24/12/2017 25/12/2017
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    The Row Hotel

    2404 Stevens Creek Blvd, San Jose, CA 95128-1652
    (408) 275-2147
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    24/12/2017 25/12/2017
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    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$ 149/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 118
    US$ 120
    Traveller (19)
    Room & Suite (13)
    Storyboard
    Overview
    • Excellent37%
    • Very good19%
    • Average22%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “santana row” (11 reviews)
    “dogs barking” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (61)
    There are newer reviews for The Row Hotel
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    21 - 25 of 58 reviews

    Reviewed 23 August 2017

    Initially check in went well and the staff was Friendly. I was in bed and received a call in-room at 11:32pm from the front desk demanding I come out to the lobby to provide a credit card for incidentals. I fully understand the need for...More

    2  Thank drink4
    Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 28 August 2017

    We pride ourselves on providing excellent customer service to our guests, so we are very disappointed to hear of your experience. We apologize profusely for the fact that you were disturbed, and for the entire manner in which this episode was handled. We are investigating...More

    Reviewed 29 July 2017

    No frills hotel is conveniently located close to Santana Row. Room is Comfortable. Hotel has free parking. Hotel was renovated in last five years so rooms are modern design. Could be cleaner. Free breakfast.

    Thank Vince S
    Response from Mark C, General Manager at The Row HotelResponded 1 August 2017

    Hello Vince. Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your accommodations. Thank you for choosing The Row Hotel. We hope to see you again soon.

    A TripAdvisor Member
    1
    Reviewed 26 July 2017

    We were not notified before our arrival that the hotel would be replacing all the windows in the rooms during our stay. We notified the front desk that we were not at all comfortable with non hotel workers having total unsupervised access to our room...More

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    Response from Mark C, General Manager at The Row HotelResponded 1 August 2017

    The feedback provided in your review is much appreciated. I sincerely apologize that the staff failed to properly communicate with you at check-in regarding the window installations taking place. To ensure that a situation like yours doesn't happen again, my team is committed to ensuring...More

    Reviewed 17 July 2017

    They tried to update this hotel. IDK, it is lacking. Pros, good location, quiet. Cons, not real clean, old building, dogs barking in the yard which is very close to the building, small parking lot, front desk employees not very friendly, VERY AVERAGE breakfast. Probably...More

    Thank lilldoberman
    Response from Mark C, General Manager at The Row HotelResponded 20 July 2017

    Thank you for providing us with details about your stay at The Row Hotel. I am so disappointed that to learn that your stay was less than satisfactory. Please accept my apology. Your comments were reviewed by the staff, and we will strive to make...More

    Reviewed 17 July 2017

    We had booked the hotel in advance but our flight was delayed. The staff was very nice and helped us even at such a late hour. Very cute boutique hotel, but small rooms. Great for our first night in Cali!More

    Thank Joe S
    Response from Mark C, General Manager at The Row HotelResponded 20 July 2017

    Hello Joe. Thank you for posting a review of our hotel. It is great to hear that our staff was nice and helpful. We strive to provide all guests with excellent customer service. The next time you visit us at The Row Hotel, try booking...More

    Best Western Airport Plaza
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    Details
    • Price range
    • US$ 126 - US$ 283 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Priceline, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon and TripOnline SA so you can book your The Row Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Valley Park San Jose ,
    • Valley Park Hotel
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    Traveller (19)
    Room & Suite (13)
    Dining (7)
    Hotel & Grounds (19)
    Bathroom (4)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Airport Plaza
    323 reviews
    2.42 km away
     
    Hyatt Place San Jose/Downtown
    891 reviews
    4.10 km away
     
    Hotel De Anza
    648 reviews
    3.90 km away
     
    Studios Inn
    10 reviews
    .66 km away
     
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    Nearby Attractions
    Municipal Rose Garden
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    Ask a question
    Questions & Answers
    Hoang T
    22 February 2017|
    AnswerShow all 4 answers
    Response from NathanOnTour | Reviewed this property |
    I don't remember safes....
    0
    Votes
    Garry R
    11 May 2016|
    Answer
    Response from Tara J | Reviewed this property |
    The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
    2
    Votes
    JulieW0523
    21 February 2016|
    AnswerShow all 4 answers
    Response from Paul H | Reviewed this property |
    If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
    0
    Votes
    Room Tips
    "Make sure the temperature gauge, which controls the air unit, is functional."
    Read review
    "For light sleepers, ask for a room away from street."
    Read review
    "Higher floor has a big jacuzzi tub. Very clean and romantic."
    Read review
    "Higher rooms tend to be even quieter"
    Read review
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