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The Row Hotel

Orbitz.comUS$ 183*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Row Hotel
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27 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Fresno, California
Reviewed 2 days ago NEW

I called Bookimg spoke with Lou to change my reservation for 2 beds because it's what i needed and was less expensive. I saw the lower price on there website $486 including tax. But when I checked in they actually charged me $40 more and I had to pay $559. That was not right. Very dissatisfied with customer service with...

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Helpful?
Thank monimoni28
Folsom, California
Reviewed 1 week ago

Great place to stay before and after a concert at Levi. East on and off the highway. Nice beds, nice decor, friendly staff.. good deal. There's a great breakfast place nearby called Bill's. Huge portions. We missed the The Row continental breakfast because we slept in so we ate at Bill's. I recommend that too.

Review collected in partnership with this hotel
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Helpful?
Thank Liza614
New York City, New York
Reviewed 1 week ago

a member of my family was in Santa Clara Valley Medical Center and I stayed at The Row. It was a nice walk to the hospital in the morning, but the evening walk left alot to be desired. The area has some construction and being built up and felt very desolate. All my interactions with the staff were fantastic. The...

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Helpful?
Thank ellenkinn
Versailles
Reviewed 2 weeks ago

Average American hotel, good breakfast for a short stay. Limited selection and could get boring after more then a couple of days stay. For those sensitive to noise, be sure to ask for a room in the back, away from the street.

Review collected in partnership with this hotel
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Helpful?
Thank 957christophero
Chicago, Illinois
Reviewed 2 weeks ago via mobile

Okay, so I booked this room on a clearinghouse website. Great location, cool lobby and fun vibe. Rooms, well thats another story. My room had peeling paint off the ceiling and a puddle of water under the AC. Totally gross feeling when wearing socks. Front desk staff are atrociously rude, I mean the woman working when I checked out was...

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Helpful?
Thank SageandAndy
Mark C, General Manager at The Row Hotel, responded to this review

Thank you for the feedback about your stay at The Row Hotel. We appreciate the kind comments about our facilities; however, we apologize that your room was less than satisfactory and there were issues with your billing. The Row Hotel does not charge a resort fee; however, the city of San Jose does charge an environmental fee of two dollars...

San Francisco, California
Reviewed 3 weeks ago

I agree with other reviews of this hotel - it is a two star hotel trying to be three. The rooms are paper thin, I'm not convinced that there is any insulation at all. I could hear the people above us turning the lights on and off, using the bathroom, etc. I don't think I slept more than four hours...

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Helpful?
Thank CameronKC
Mark C, General Manager at The Row Hotel, responded to this review

Hello Cameron. I want to thank you for taking the time to post a review of your stay at The Row Hotel. We appreciate you letting us know about your concerns due to the noise level. We are sorry for this issue, but are happy to read that Javier provided you with friendly service. Thank you for choosing The Row...

Sacramento, California
Reviewed 3 weeks ago

The parking is the best thing about this hotel.. next best thing is there was a fridge and microwave in the room- which was nice...the beds are uncomfortable, Our sink was permanently dirty because it was clogged. Bed was stiff as hell. You can hear everything and everyone in this hotel.. the baby crying next door, the maids laughing and...

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Helpful?
Thank Whitney E
Mark C, General Manager at The Row Hotel, responded to this review

Hello Whitney. I appreciate you bringing your experience at The Row Hotel to our attention. The situation you described regarding the noise level, comfort, and cleanliness is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make every effort to make sure your experience is not repeated. Thank you very...

Chicago Park, California
Reviewed 4 weeks ago

Easy to find. Free parking. Pleasant staff. Quiet rooms. Hot breakfast included. Reasonably priced and competitive with airbnb. Nearby shopping. Close to freeway access. Updated decor. Free WiFi. Will return again.

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Helpful?
Thank John L
Mark C, General Manager at The Row Hotel, responded to this review

Greetings John. The staff and I read your review, and would like to thank you for writing such great things about your experience at The Row Hotel. I am glad to read that you were pleased with our staff and amenities. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

New York City, New York
Reviewed 4 weeks ago via mobile

I've stayed here twice and I've been disappointed each time for different reasons. The street-facing side is so noisy, I had to double check to make sure the windows weren't open. Be sure to request a non-street-side room before you arrive to ensure you get a quiet room. My sheets were definitely never washed and there were several hairs and...

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Helpful?
1Thank pandashmanda
US
Reviewed 23 April 2017

The Row Hotel is too far away to walk to and from the SAP Center which is where all the sports events are held. Room was very tidy, clean and the breakfast buffet is better than decent. Front desk was very helpful.

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Helpful?
Thank lovelucas

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Row Hotel (Formerly Hotel Valley Park) features 55 newly renovated guestrooms offering floorplans from Deluxe King Rooms, Double Queen Rooms, to Deluxe suites. We are located within walking distance to Santana Row and Valley Fair Mall. Enjoy our complimentary hot breakfast buffet daily during your stay. Our hotel is accessible to Highways 880, 17, 280, and 101 and only minutes to SJC, Downtown San Jose, SAP Center and the McEnery Convention Center. ... more   less 

Additional Information about The Row Hotel

Address: 2404 Stevens Creek Blvd, San Jose, CA 95128-1652 (Formerly Hotel Valley Park)
Region: United States > California > San Jose
Price Range: ₹ 8,848 - ₹ 22,993 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Row Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Valley Park San Jose
Valley Park Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Row Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Backside or dont stay”
borntowalkalone, 7 Mar 2017 | Read review
“Ask for a room further from the common area because if you like to sleep then it can be a little noisy. Other than that we enjoyed our room”
918camilab, 19 Feb 2017 | Read review
2 of 2
Orbitz.com
US$ 183* /night
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Booking.comUS$ 184
TravelocityUS$ 183
Hotwire.comUS$ 183
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Prices are for 1 room, 2 adults
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