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The Row Hotel

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Traveller (20)
Room & Suite (18)
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Overview
Hotel website
E-mail hotel
2404 Stevens Creek Blvd, San Jose, CA 95128-1652 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star accommodation
Additional information
Visit Hotel Website
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Reviews (105)
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101 results
Traveller rating
36
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12
9
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LanguageEnglish
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36
24
20
12
9
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All reviewssantana rowdogs barkingamerican hotelbooked this hotelbreakfast buffet was gooduber riderooms are modernfree breakfastthe staff was friendly and helpfulnice hotelboutique hotellate at nightmini fridgeone night stayhot waterbed was very comfortablerecommend this hotel
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1 - 5 of 101 reviews
Reviewed 3 days ago

The guy who checked us in was not very friendly and didnt seem like he wanted to be there. Had it not been for the distraction of the beautiful lounge and check in area, he may of ruined my impression. When they updated this hotel...More

Review collected in partnership with this hotel
Thank mbanal694184
Reviewed 1 week ago

Management is well aware that if the hotel is full that their internet capability is inadequate but apparently couldn’t care less. Can you imagine? Apparently they don’t care if their guests need to work!!! Hotel is in a good location but very noisy. Way overpriced...More

Thank Patti L
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 6 days ago

Hi Patti, Thank you for sharing your thoughts on your recent stay with us. We are sorry to hear that you had difficulties with our WiFi, and we will be sure to address this with our provider. We hope that you will notice an improvement...More

A TripAdvisor Member
1
Reviewed 1 week ago

We stayed in the Jacuzzi suite on the 3rd floor. It was very nice and clean. The only thing like I mentioned before was a swung out make up magnifying mirror would be very helpful. Otherwise everything was very nice. The breakfast in the morning...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 6 days ago

We very much appreciate your five-star review; thank you very much. We are thrilled that our hotel was so suitable for your accommodation requirements, and we are pleased that you had such a great stay. We hope that you will choose our hotel again for...More

Reviewed 2 weeks ago

Free wifi & HOT breakfast! We went for business meeting in downtown San Jose about 6 days. We took Uber/Lyft and cost $9-12/each way. Room size is just OK. They also offer K-Cup coffee on the 3rd floor lobby. We can get iced cold water...More

Review collected in partnership with this hotel
Thank pollyho20
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Hi Polly, Thank you for your kind comments; we are pleased that our hotel suited your accommodation requirements so well. We hope to have another opportunity to host you again before long. Kind Regards, The Row Hotel, Guest Experience Team

Reviewed 3 weeks ago via mobile

I booked this hotel because of its location and online pictures....the price point was $380 a night...which is about $200 more than it should charge given its actual location on a busy main street where loud traffic starts around 4:30 AM. Pros: breakfast included...marginal quality...More

Thank Jason W
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Thank you for taking the time and trouble to share a review following your recent stay with us. While we are glad to hear that you enjoyed your experience overall, we do apologize for any issues experienced. We will ensure that these concerns are addressed...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$ 162 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$ 162 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (20)
Room & Suite (18)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
Votes
Room Tips
"Ask for one with a higher floor and on the back of the hotel for quiet; also with a shower door"
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"Make sure the temperature gauge, which controls the air unit, is functional."
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"For light sleepers, ask for a room away from street."
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"Higher floor has a big jacuzzi tub. Very clean and romantic."
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