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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewssantana rowdogs barkingamerican hotelbooked this hotelbreakfast buffet was gooduber riderooms are modernfree breakfastthe staff was friendly and helpfulnice hotelboutique hotellate at nightmini fridgeone night stayhot waterbed was very comfortablerecommend this hotel
The guy who checked us in was not very friendly and didnt seem like he wanted to be there. Had it not been for the distraction of the beautiful lounge and check in area, he may of ruined my impression.
When they updated this hotel...More
Review collected in partnership with this hotel
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Management is well aware that if the hotel is full that their internet capability is inadequate but apparently couldn’t care less. Can you imagine? Apparently they don’t care if their guests need to work!!! Hotel is in a good location but very noisy. Way overpriced...More
Thank Patti L
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 6 days ago
Hi Patti, Thank you for sharing your thoughts on your recent stay with us. We are sorry to hear that you had difficulties with our WiFi, and we will be sure to address this with our provider. We hope that you will notice an improvement...More
We stayed in the Jacuzzi suite on the 3rd floor. It was very nice and clean. The only thing like I mentioned before was a swung out make up magnifying mirror would be very helpful. Otherwise everything was very nice. The breakfast in the morning...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank A TripAdvisor Member
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 6 days ago
We very much appreciate your five-star review; thank you very much. We are thrilled that our hotel was so suitable for your accommodation requirements, and we are pleased that you had such a great stay. We hope that you will choose our hotel again for...More
Free wifi & HOT breakfast! We went for business meeting in downtown San Jose about 6 days.
We took Uber/Lyft and cost $9-12/each way. Room size is just OK. They also offer K-Cup coffee on the 3rd floor lobby. We can get iced cold water...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank pollyho20
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago
Hi Polly, Thank you for your kind comments; we are pleased that our hotel suited your accommodation requirements so well. We hope to have another opportunity to host you again before long.
Kind Regards,
The Row Hotel,
Guest Experience Team
I booked this hotel because of its location and online pictures....the price point was $380 a night...which is about $200 more than it should charge given its actual location on a busy main street where loud traffic starts around 4:30 AM.
Pros: breakfast included...marginal quality...More
Thank Jason W
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago
Thank you for taking the time and trouble to share a review following your recent stay with us. While we are glad to hear that you enjoyed your experience overall, we do apologize for any issues experienced. We will ensure that these concerns are addressed...More
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the street side.
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
