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303 E Valley Blvd, San Gabriel, CA 91776-3522
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Traveller (161)
Dining (20)
Room & Suite (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 11/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Los Angeles San Gabriel
Updated 11/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in San Gabriel
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Los Angeles San Gabriel is an all-new, luxurious addition to Valley Boulevard in San Gabriel, California. Located in one of the fastest growing cities in Los Angeles County near the Huntington Library, with proximity to major freeways, including the I-10 and I-710, makes the hotel easily accessible. Relax in our hotel spa with a variety of rejuvenating treatments before relaxing in the outdoor pool or exercising in the well-equipped fitness centre.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Seating area
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Arabic, Chinese and 1 more
Hotel links
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Location

Full view
49Car recommended
Grade: 49 out of 100
95Restaurantswithin 1 km
2Attractionswithin 1 km
134Reviews9Q+A18Room tips
Traveller rating
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navysafe wrote a review Jun 2022
The Woodlands, Texas226 contributions33 helpful votes
Nice hotel but one night was plenty. My husband had work and there was no good shopping for me to walk to. We checked out and now staying at Courtyard in Monterey Park. Soo glad we made the move. Love the surrounding location much better. Lounge was open but with minimal breakfast only. So we went into restaurant to eat and we were the only ones in there. Good breakfast. We ate at Beijing house across the street which was delicious. We also walked through Hawaii grocery store. Check out the fresh fish sections. Wow. All kinds of fish. Even turtle. Oh my. Parking was easy and convenient in garage below hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 2 weeks ago
We appreciate you taking the time to review your stay. While we understand our location did not better suit your travel preferences, we were sad to see you leave so soon. We hope to welcome you back in the future for an improved all-around experience.
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Ray L wrote a review Jun 2022
1 contribution
My family stayed at this Sheraton during our vacation in May. We were supposed to drop off our luggage at hotel, then go to a restaurant my wife loves for dinner. The stated check in time is 3pm. We arrived at the hotel around 2:30pm, hoping to check in early. However, we were told that the previous day guest has elite status and they are checking out late. The room should be ready around 4pm. Hotel offered free parking as compensation. My dinner reservation was at 5pm, so I thought 4pm check it was ok. But, at 4pm, hotel tells me that the elite status allowed the previous day guest to stay until 4pm and they are cleaning the room now. We didn't get into our room until 5pm, which means we missed our dinner reservation. I was really angry as we were about to miss the first dinner reservation of our trip. The manager just said it's hotel policy and nothing else they can do. He also hinted that the free parking was good compensation for us already. I don't give a XXXX about the free parking. I only took it because they offer nothing else to compensate me. I read up on Marriot policy. Late check out should only be available base on availability. Why did this hotel allow it when they know the room is booked for next day? Too bad, I don't have at least silver elite status, or else I will force them to honor their ultimate reservation guarantee (which says they will pay for the hotel nearby and compensate for inconvenience if room is somehow unavailable). I would not ever book this hotel again, unless I have Silver status. Such a bad experience to start our vacation!
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Date of stay: May 2022
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 3 weeks ago
Ray, we are extremely grateful you took this opportunity to share your experience. I am disappointed you endured this and that we marred your overall stay with this unfortunate first impression. Delaying your check-in is unacceptable and we sincerely apologize. Clearly, there was an error on our end. We never want this to cause our guests any inconvenience as we try to reach an acceptable resolution. I will discuss this further internally to ensure we handle such situations more appropriately in the future. As we continuously are improving, I am confident we can restore your trust if given one more chance.
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microcheese wrote a review May 2022
Rosenheim, Germany33 contributions7 helpful votes
In general we like the Sheraton San Gabriel. But the experience for the Check In was not as expected in a hotel in this category. At the Advertised Check In time on the app, we where at the hotel - but they told us, that the room is not jet ready. After one Hour we came back and checked in (Had to wait 30 minutes on the reception again). We got a room which is not match the booked class (Mountain View) - the room we got was to the inner yard and the bedroom did had no window at all. Went to the reception again (another 30 minutes to wait) we finally got a room that matches our booking and was clean. But this time the do not enabled the club access on the account (which was booked) - I don't went to reception again and did not waist more time there. I total we spent 1,5 hours just on the reception and waiting which is not acceptable.
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Date of stay: May 2022
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 4 weeks ago
We are incredibly sorry we have caused you any inconvenience as that is never our intent. Thank you for bringing this to our attention so we can look into these delays and miscommunication to ensure it does not happen again. If you are still with us we hope to connect. We are eager to improve the remainder of your trip and restore your trust.
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jh1 wrote a review May 2022
5 contributions8 helpful votes
I will admit that I did not have high expectations for this hotel however the hotel exceeded my expectations. It is a newer hotel, very updated, modern and comfortable. The staff are friendly and helpful and made me feel welcome. If I have any negatives, I would make two comments, first only two of the three elevators appeared to be working while I was there. Not a huge deal but in a hotel this size they need all three elevators. Secondly, parking was an issue one day because they had some sort of conference or large meeting so it was really difficult to find a parking place in the morning. Otherwise I would highly recommend this property.
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Date of stay: April 2022
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 5 May 2022
John, surpassing your expectations with our elegant updates was a pleasure. Thank you for taking the time to offer such wonderful and helpful feedback. I will be sure to pass along your compliments to our team for their attentive service throughout your stay with us at Sheraton Los Angeles San Gabriel, and I will also talk to maintenance about those elevators. Hopefully, you will continue to choose us whenever you are in the area!
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Jeremy L wrote a review Apr 2022
Los Angeles, California221 contributions78 helpful votes
+1
4/29/2022 - This is a category 5 hotel opened in 2019 under the Marriott rating system, but I found the guest room is better than a newly remodel guest room at Marina del Rey Marriott, CA, which is a category 6 hotel I toured in 03/2022. The beds quality and well-designed soft lighting around bedboard and TV make you feel so relax and comfortable. Each door in the guest room let you feel a "luxury" staying at either a category 6 or 7 hotel. I sincerely wish this hotel would have a hot spa (whirlpool), which can attract more travellers during a winter time. It has a nice Sheraton Club Lounge in appearance with comfort seatings and arrogant tables, including a closed-door conference room, overlooking a beautiful green Courtyard with a swimming pool. The Club Lounge has been open since 06/04/2021 during the pandemic, with Club Lounge Continental Breakfast only, meaning Happy Hour is gone right after the pandemic began. In contract, the M Club in most Marriott hotels are still either closed or in a limited access stage. For example, at present, JW Marriott Los Angeles L.A. Live has not yet reopened its Executive Lounge since the pandemic began in order to save the operation cost. Without the Lounge access, I will not visit there by knowing I will see many homeless people upon arriving there. It is worth mentioning that most Asian nations as well as Australia not only opened its M Club or Executive Lounge in 2021, but also have been providing far better veriety of foods, wines and liquors, as shown in one uploaded picture taken on 2/22/2022. However, it is not the Marriott Corporation's fault, but our nation's high labor and foods costs. If you like a tasting menu, this is a hotel you need to go because a high-end fine dining fancy restaurant called Omaniku provides two omakase: Beef Tasting Course and Seafood Tasting Course. The signature seared truffle scallop is super, and its truffle butter sauce was developed for two years for its perfection. Because of the hotel quality, the fine dining fancy restaurant and bar as well as more than 30 different Chinese variety of restaurants across the streets, if you can drive within 5 miles radius around the hotels, you will find nearly 200 restaurants, I rate the hotel as a 5 star. Last but not least, thank Sheraton Los Angeles San Gabriel for being one of the few hotels in the nation the first to resume the Club Lounge access for Marriott Elite members during the pandemic. A variety of sliced fresh fruits quality is outstanding.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Overnifht Parking is $15 per day.
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1 Helpful vote
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 2 May 2022
After reading your detailed review we are truly honored you found our hotel to be worthy of five stars. We strive to offer an elevated experience for our valued guests here at Sheraton Los Angeles San Gabriel and it is exciting that this made your stay exceptional. Hopefully, you can join us again in the future to indulge in more of our amazing dining options and unwind in our beautiful accommodations. Until then, Jeremy!
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Juan Carlos B wrote a review Apr 2022
1 contribution
What a great little spring break get away with the fam bam at Sheraton Los Angeles San Gabriel Hotel. We came to come and meet in person the legendary Salvadoran chef Carlos Bojorquez Interiano. Let me tell you if you ever come to this hotel you need to have breakfast at chef’s restaurant by the lobby, Delicious. We are extremely grateful with the chef’s hospitality. Bartender Xavier is super friendly. (Too bad they don't have draft beer) The entire staff made us feel at home. Highly recommended hotel to visit with the family.
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Date of stay: April 2022
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 15 Apr 2022
Thank you for your heartfelt review and recommendation! Your positive works for our team and Chef Carlos will be shared with them as we are certain they will be excited to hear how much you appreciated the services they provide. We look forward to welcoming you back for another stay at Sheraton Los Angeles San Gabriel and providing you with the best dining experience again.
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Local family wrote a review Apr 2022
Paia, Hawaii137 contributions94 helpful votes
Being a titanium guest meant nothing here! Rooms need a update, no windows, very stuffy. Unfortunately a dance troop was staying the weekend we were there and they pretty much took over the hotel, since there was no parent supervision! Woken up at 6:45 AM with girls screaming at the top of there lungs in the hallways!! I was at the front desk at 6::55AM questioning the screaming! The common area on the 6th floor was trashed with empty pizza boxes, candy wrappers, juice boxes, etc. This actually was left over night onto the next day!! The lounge was TRASHED at 7:07AM, (It opened up at 7:00AM) when I entered the staff was mopping the floor and sweeping up food!! The lounge had been open for 7 minutes!! Luggage was left blocking the entrance to the lounge. I felt sorry for Mark & Ling, being bossed around!! On Saturday night upon arrival back to the hotel the dance troupe were holding practice in the LOBBY!! Very unprofessional, I mean full on practice! Basically blocking the entrance to the hotel. There were two handicap spots, upon arrival on Saturday night there were four cars squeezed in the two spots with NO HANDICAP placards!! When we asked the valet about it SHE told us there were more spots underground! So since we had the handicap sign we had to walk further!! Do not plan on breakfast in the lounge, it’s very limited. Mark &Ling tried there hardest to accommodate guests. This hotel does not seem like a Sheraton, lots of improvements need to be addressed. We travel 6 months out of the year and unfortunately we do not plan on returning to this hotel.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Not much!
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 11 Apr 2022
Thank you for taking the time to let us know about your recent experience. It is always our goal to provide the highest level of service and hospitality for our guests, so it is disappointing to read that we let you down in this regard. This certainly is not a typical encounter at our hotel and we will review this further internally. We truly appreciate your input on areas of improvement as it is helpful to see how we can better serve you in the future. It's our hope that you will offer us another chance to change your lasting impression, as we're confident we can show you the five-star worthy experience you expected and deserved.
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Scott G wrote a review Apr 2022
3 contributions1 helpful vote
Cold showers on the 5th floor at peek times is known by the staff, but not the guests. After reporting the issue, they knew about it and offered to send maintenance but I did not have time to wait. A comp’d breakfast or upgrade next stay would be lovely. But I receive 1 email and in that message was nothing of substance. Just happy I checked out and they ticked the box that they followed up.
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: Stay on a low floor if you need to shower at peek times
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 4 Apr 2022
Scott, we regret to learn that your stay with us was less than satisfactory. It is not reflective of our usual high standards. We hope to have the opportunity to restore your trust. Please connect with our Front Office Manager directly to plan your next visit. Thank you.
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Wanderer535671745291 wrote a review Mar 2022
Santa Barbara, California3 contributions1 helpful vote
A very regular guest at this property since 2020 and staying here at least 2-3 times a month since the last quarter of 2021. How often does it happen for a Titanium elite to get upgraded upon app check-in only to get downgraded at the front desk? The downgrade was also a room close to the elevator, ice machine, and on top of that a connecting room.
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Date of stay: March 2022
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Room Tip: Definitely ask for a room away from the elevator, ice machine, and sitting area.
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 1 Apr 2022
We were very excited to welcome you back as we always enjoy having you as our guest. I am so sorry this stay was not as exceptional as your previous ones and that your accommodations were not what you anticipated. I will speak with our team regarding your feedback to see how we can ensure a more satisfying experience when you return. We are very eager to regain your trust.
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T Del Monico wrote a review Mar 2022
New York67 contributions63 helpful votes
The property couldn’t be more comfortable - in a local neighborhood brimming with int’l authenticity and easy access to the 110 freeway. The staff - you won’t find friendlier. Big thanks to Ivonne, who made us feel welcome before we even arrived. Mark (& daughter) and Ling in Sheraton Club all provided an extraordinary level of service and courtesy. THANK YOU! Next time we’re in LA/Pasadena area, we’ll be back! 😊
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Date of stay: March 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Hotel Management, General Manager at Sheraton Los Angeles San Gabriel
Responded 18 Mar 2022
It would be a treat to have you back to Sheraton Los Angeles San Gabriel! We are extremely thankful for your raving review and cannot wait to share it with everyone, especially Ivonne, Ling, and Mark! We cannot wait to share our top-notch amenities and impeccable hospitality again in the future. Until then!
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PRICE RANGE
$189 - $258 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Gabriel
NUMBER OF ROOMS
288
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Frequently Asked Questions about Sheraton Los Angeles San Gabriel
Which popular attractions are close to Sheraton Los Angeles San Gabriel?
Nearby attractions include Vincent Lugo Park (0.9 km) and XRoom (0.4 km).
What are some of the property amenities at Sheraton Los Angeles San Gabriel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Los Angeles San Gabriel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Los Angeles San Gabriel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Los Angeles San Gabriel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Los Angeles San Gabriel?
Conveniently located restaurants include Boston Lobster, 888 Seafood Restaurant, and Hakata Ramen Shinsengumi.
Are there opportunities to exercise at Sheraton Los Angeles San Gabriel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Sheraton Los Angeles San Gabriel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Los Angeles San Gabriel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Los Angeles San Gabriel?
The staff speaks multiple languages, including English, Spanish, Chinese, Thai, and Arabic.
Are there any historical sites close to Sheraton Los Angeles San Gabriel?
Many travellers enjoy visiting The Huntington Library, Art Museum and Botanical Gardens (5.3 km) and Blacker House (6.2 km).