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BEST WESTERN San Dimas Hotel & Suites

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BEST WESTERN San Dimas Hotel & Suites
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238 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN San Dimas Hotel & Suites
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Showing 235: English reviews
Reviewed 28 December 2016

Hotel looked beautiful on outside. Room colors made it look dirty. Bed was hard even to sit on. Worst interior color combo I have seen at a Beat Western. Left after a few hours , hoped the room would grow on us . Waste of my money. Rate it an F

Review collected in partnership with Best Western
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Helpful?
Thank robertaZ9257DK
BestWesternHotels, Corporate at BEST WESTERN San Dimas Hotel & Suites, responded to this review

We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback, and we will continue to improve our guest experience. We hope you give us another chance in the future to make it right. - Best Western Hotels & Resorts

Reviewed 27 December 2016

This hotel is well-maintained and in a very good location. However, two things that are an issue, at least to me, is layout and access to rooms, and enough towels. This is a very nice hotel and the rooms are nicely laid out. The heat/ac was not too close to where the bed was, which is a real plus. Very...

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Helpful?
Thank Gloria W
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Gloria W, First and foremost we would like to offer our sincerest apologies for the problems you encountered during your stay at the Best Western Hotel and Suites. We appreciate your time in completing our survey and bringing this matter to our attention. As you may know providing the highest level of hospitality is our number one priority and...

Lynnwood, Washington
Reviewed 24 November 2016

I stayed at the Extended Stay right next store earlier and I highly recommend paying a little more and staying at this Best Western. It was much better and quite nice for a reasonable cost. There's a fitness room, good breakfast, evening cocktails Monday-Thursday, a small outdoor pool and a lovely interior courtyard with lots of roses. The staff were...

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Helpful?
1Thank Lisa G
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Lisa G, On behalf of our team and management, we want to sincerely thank you for leaving such a positive review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear that we exceeded your expectations. Once again, we would like to thank you for staying with us and we look forward...

Willits, California
Reviewed 22 November 2016

We stopped in at the last minute, without a reservation, and got a room. Everyone we came into contact with on site was great; helpful, asked if there was anything else we needed. The site itself is wonderfully clean, inviting, and relaxing. The courtyard area is great for getting together with friends or family. The hotel is centrally located to...

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Helpful?
1Thank 4traciemello
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Traci, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, cleanliness, location and exceptional staff. We are constantly working on improving guests’ satisfaction and service levels. Therefore, your positive feedback helps us see our product through the eyes...

Napa Valley, California
Reviewed 14 November 2016

Spent one night here and was very pleased with our room and the BIGGEST TV in a motel room we've ever had! Great "made to order" breakfast the next morning. Quiet, close to freeway exits. Walking distance to shopping centers with plenty of restaurants.

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Helpful?
1Thank rkofrv
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear rkofrv, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast and central location. We would love to be of service to you again in the future! Best...

NY
Reviewed 7 November 2016

This hotel was a great choice! Nice location, tropical outdoor pool, wonderful breakfast, and comfortable rooms. The entire staff was very nice and the complimentary drinks hit the spot! Thank you for a wonderful stay!!

Review collected in partnership with Best Western
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Helpful?
Thank ZZZZZZZNy
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your five star review! We are delighted to hear that we succeeded your expectations. We are also thrilled to hear that you enjoyed our complimentary amenities, such as, our cook-to-order breakfast and managers reception, as well as our well-kept rooms, friendly staff, cleanliness and location. We want to sincerely thank you for staying at...

Las Vegas, United States
Reviewed 24 October 2016

We have stayed in several BWs and this one is by far the best that we have experienced. The beds were very comfortable. Everything was clean and maid service was excellent. This was the cleanest hotels we've stayed in. Breakfast wasn't just scrambled eggs, etc in hot serving containers. It was fried eggs or omelets cooked to order.

Review collected in partnership with Best Western
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Helpful?
1Thank Danny B
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Danny B, On behalf of our team and management, we want to sincerely thank you for leaving such a positive five star review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear that we exceeded your expectations. We appreciate your compliments regarding our complimentary cook to order breakfast and cleanliness. We...

Rochester, United States
Reviewed 21 October 2016

Very nice place to stay, the breakfast is very good. The rooms were very clean, and the bed was comfortable. We used the pool several times. We enjoyed our stay, and i would highly recommend this hotel, it is in a great location.

Review collected in partnership with Best Western
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Helpful?
Thank Brent G
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Brent G, On behalf of the staff and management, we would like to extend our deepest thanks and appreciation for your compliments regarding the Best Western Inn and Suites, San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed your stay. Once again, we would like to thank you for...

Newport News, United States
Reviewed 14 October 2016

The hotel is amazing. The area is beautiful. The rooms were very spacious and comfortable with all the amenities right at your fingertips. We enjoyed time at pool and Jacuzzi. The breakfast was delicious and there was a large variety to choose from. We especially enjoyed the omelets that were made to order daily. We appreciated that they had a...

Review collected in partnership with Best Western
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Helpful?
Thank Tommy C
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Tommy C, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, cleanliness, location, gift shop and exceptional staff. We are constantly working on improving guests’ satisfaction and service levels. Therefore, your positive feedback helps us see our product...

Reviewed 10 October 2016

Our room was large, with a comfortable bed. Breakfast was tasty with lots of healthy choices. Front desk staff were kind and helpful. Our room was at the end of the hallway and very quiet. We didn't go swimming, but the pool looked beautiful.

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Helpful?
Thank Lisa R
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Lisa R, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home and that you enjoyed your stay with us. Once again, we would like to thank you for staying at the Best Western San Dimas and look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 

Additional Information about BEST WESTERN San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500
Region: United States > California > San Dimas
Price Range: ₹ 9,771 - ₹ 14,851 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Dimas Hotel & Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN San Dimas Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For old people with mobility issues, you need to ask for 1st floor rooms. No elevator on property.”
 of 5 bubbles 455gloriaw, 27 Dec 2016 | Read review
“Third floor room was great.”
 of 5 bubbles 4traciemello, 21 Nov 2016 | Read review
“We were on the bottom floor (100's)”
 of 5 bubbles rkofrv, 13 Nov 2016 | Read review
“2nd floor with a view of the pool”
 of 5 bubbles bjdm81655, 2 Oct 2016 | Read review
“Ask for a first floor room if you have problems with stairs.”
 of 5 bubbles Webknitter, 31 Aug 2016 | Read review
5 of 5