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Extended Stay America - Los Angeles - San Dimas

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Traveller (32)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent48%
  • Very good17%
  • Average11%
  • Poor9%
  • Terrible15%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
There are newer reviews for Extended Stay America - Los Angeles - San Dimas
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All reviewshome away from homefull kitchena great staysmall kitchennice place to staygreat roomroom was cleantoilet papercontinental breakfastwithin walking distancefirst floorpancakesronesapetdryergrounds
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31 - 35 of 141 reviews
Reviewed 24 January 2017 via mobile

They say that they have continental breakfast, but what they serve is just cereal bars and muffins with coffee to go. Although, the hotel is great, the staff isnice, and the room is spacious, clean and comfortable, with kitchen with stove, microwave, fridge and sink,...More

Thank Jonnybugaloo
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - San DimasResponded 27 January 2017

Your feedback is important. Thank you for sharing. We are thrilled to read your positive comments regarding your room accommodations, especially the spaciousness. It is also good to see that you enjoyed your overall stay, despite the grab-and-go breakfast not meeting your expectations. Thank you...More

Reviewed 19 December 2016 via mobile

This is my 2nd stay at this hotel this year. The first time was good. This time, not so good. The reason I am downgrading this review is because this hotel needs maintenance or updating. The shower/tub faucet in my room dripped a heavy drip...More

Thank Wedde2
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - San DimasResponded 4 January 2017

I received a copy of your review, and wanted to take a moment to personally respond. We were disappointed to hear your stay was not a positive one due to plumbing and maintenance issues. To ensure your experience is not repeated, going forward we will...More

Reviewed 24 November 2016

the price was right and the room decent sized. the exterior is well maintained and the parking, ample. It was, however, not very clean. The hallways were dirty and there were large stains on the carpet in the room. I haven't stayed in an extended...More

Thank Lisa G
Reviewed 4 November 2016

The rooms are clean, the staff friendly, and we were able to bring our dogs with us. There are no hair dryers, kitchen utensils, or daily housekeeping services, but you just need to ask for it if desired. There is an area to take your...More

Thank Rhonda L
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - San DimasResponded 17 November 2016

We appreciate you taking the time to share your experience. It is good to know that you valued our pet-friendly policy. We love to welcome our guests' pets, but it is disappointing you felt our pet fee was too expensive. Overall, reading that you had...More

Reviewed 4 November 2016

Freeway close, but quiet wooded location in close proximity to restaurants and shops. The best part of the trip was the attentive hotel staff at the front desk, who were very concerned about my needs.More

1  Thank Charles S
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - San DimasResponded 17 November 2016

Your feedback is important. Thank you for sharing. It's great to read our staff provided you with excellent customer service and that our location was suitable for you. Thank you again for sharing your experience with us. We would love to see you again, should...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Details
Price range
US$ 104 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 104 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (32)
Room & Suite (9)
Dining (1)
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Room Tips
"Stay at the Best Western 2 doors down. They offer everything Extended Stay doesn't."
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"Only staying there one time, I'm not sure the best room. Our room was a queen, there was 2 of us and we..."
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"We have stayed once on the first floor, upstairs twice, and all have been quiet."
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"arrive early for better room selection. Always have a reservation. It's popular and fills up fast."
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