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Extended Stay America - Los Angeles - San Dimas

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Traveller (32)
Room & Suite (9)
Dining (1)
Overview
  • Excellent47%
  • Very good17%
  • Average12%
  • Poor9%
  • Terrible15%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Offers from Extended Stay America - Los Angeles - San Dimas
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Offers from Extended Stay America - Los Angeles - San Dimas
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
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Traveller rating
62
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22
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LanguageEnglish
62
25
16
13
22
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All reviewshome away from homefull kitchena great staysmall kitchennice place to staygreat roomroom was cleantoilet papercontinental breakfastwithin walking distancefirst floorpancakesronesapetdryergrounds
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1 - 5 of 138 reviews
Reviewed today via mobile

The overall experience in the room was not satisfying the cabinets were worn out the trash was never thrown out the chairs are dirty with stains tje windows are so nasty with spider webs and top it off the continental breakfast was disappointing they gave...More

Thank jenesi2006
Reviewed 2 days ago

The staff at the hotel is very polite and very accommodating would definitely recommend this hotel if you plan on staying in the San Dimas area... Big plus the hotel is pet friendly as well as smoking roomsMore

Review collected in partnership with Extended Stay
Thank cera304
Response from 00esa, Manager at Extended Stay America - Los Angeles - San DimasResponded yesterday

Cera, our thanks for reviewing your stay at Extended Stay America. We are glad you enjoyed the service provided by our attentive staff members and that you also appreciated our pet-friendly feature. Thanks for recommending us, and we look forward to welcoming you back soon....More

Reviewed 1 week ago

Broken/noisy bathroom fan: Moved me to new room instead of fixing it. Stopped up toilet: Gave me a do-it-yourself plunger. Foul odors in hotel entry and elevators. Free breakfast is cup of coffee & granola bar.More

Review collected in partnership with Extended Stay
Thank V5777WAroyh
Response from 00esa, Manager at Extended Stay America - Los Angeles - San DimasResponded 1 week ago

It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More

Reviewed 2 weeks ago via mobile

Outside nice. Lobby nice. Room Terrible. Just pay the extra 30-40 somewhere else. I've stayed in places in Mexico jungle better than this and for $20. The best part was the front desk guy. He was a awesome. He gets 5 stars.More

Thank Shana2525
Response from 00esa, Manager at Extended Stay America - Los Angeles - San DimasResponded 2 weeks ago

Shana, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. Please consider giving us a second chance in the future, so...More

Reviewed 4 weeks ago

We stay there when we visit California every year. They have always gone out of there way to make sure we have a great stay. The manager Dennice was so nice to us and very helpful. She even comped us one night because we did...More

Thank SkipinTowne
Response from 00esa, Manager at Extended Stay America - Los Angeles - San DimasResponded 3 weeks ago

Thank you for choosing Extended Stay America. We are delighted to know you had an enjoyable stay and our location was perfect for your needs. We especially appreciate your nice comments recognizing the service provided by Dennice, and we'll be sure to share your compliments...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Details
Price range
US$ 104 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 104 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (32)
Room & Suite (9)
Dining (1)
Questions & Answers
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Room Tips
"Stay at the Best Western 2 doors down. They offer everything Extended Stay doesn't."
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"Only staying there one time, I'm not sure the best room. Our room was a queen, there was 2 of us and we..."
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"We have stayed once on the first floor, upstairs twice, and all have been quiet."
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"arrive early for better room selection. Always have a reservation. It's popular and fills up fast."
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