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Extended Stay America - Los Angeles - San Dimas

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Meeting Rooms
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
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HOTEL STYLE
Business
HOTEL CLASS
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Location
Full view
64Somewhat walkable
Grade: 64 out of 100
80Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews & more
150Reviews
55Photos
0Q+A
37Room tips
Traveller rating
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  • 23
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Show reviews that mention
we could not get into the adjacent Best western and needed a hotel for one night, the staff were helpful but you could see they were under staffed so under pressure. We were told breakfast would be in foyer, but breakfast was poor, cereal bars and cheap heavy muffins. Hotel was a
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Response from 00esa, Manager at Extended Stay America - Los Angeles - San Dimas
Responded 15 Oct 2018
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. ​​​​​​​ Sincerely, Hotel Management
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I was very pleased with the staff Erin Rhines was very hospitable helped me and my fiancé with more then we could ask for she was just amazing and very sincere I will deff recommend to other friends and family
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Response from 00esa, Manager at Extended Stay America - Los Angeles - San Dimas
Responded 28 Aug 2018
It was a pleasure to have you as our guest. We were thrilled to read you enjoyed your stay with us, and thanks for taking the time to compliments Erin. We will be sure to share your compliments! Thank you for recommending Extended Stay America, and we look forward to welcoming you back. Sincerely, Hotel Management
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Stayed here for one night. Booked a non smoking room but were given a smoking room. When I complained to the front desk, he had an attitude and Erin Rhines was also unaplogetic. Will never stay at this hotel.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - San Dimas
Responded 31 Jul 2018
Andrew, thank you for posting a review of your stay. Please accept our apologies for the mix-up with your reservation and for not accommodating you in the room of your choice. Even more distressing is the fact that you were met with anything other than friendly service in the process. Please be assured that we‘re reviewing this situation to see what went wrong, and we will be taking extra care to avoid this in future. We have also discussed your feedback with our front desk staff to remind them our main goal is to provide outstanding customer care to our guests. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
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The hotel is very quiet. It is close to Raging Waters. Room was clean and bed was comfortable. Breakfast has to improve. Why is it they only give coffee, muffins and granola bars?!? The company should look into a little bit more. No ice machine?!? SMH. Come on!! And finally at 2:
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Response from 00esa, Manager at Extended Stay America - Los Angeles - San Dimas
Responded 30 Jul 2018
Michael, thank you for choosing to stay with us. Although we’re glad you were pleased with your well-appointed room and found us to be of a fair price, we’re sorry for the issues you had while you were here. We assure you what you experienced is an isolated event, and we’re working to make sure such incidents never happen again. Also, all our rooms have a full-size refrigerator which has ice trays in it for our guests’ convenience. Therefore, we do not have the ice machine on our property. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
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Very clean facility. Comfortable rooms. Friendly personable staff. Would recommend this to anyone and everyone. Extremely accommodating to their guests. Very attentive to their customers needs. Thank you all.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - San Dimas
Responded 14 Jul 2018
Thanks for choosing Extended Stay America for your stay. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
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"Easy of access to and from the freeway"
"Stay at the Best Western 2 doors down. They offer everything Extended Stay doesn't."
"Only staying there one time, I'm not sure the best room. Our room was a queen, there was 2 of us and we had lots of space."
"We have stayed once on the first floor, upstairs twice, and all have been quiet."
"arrive early for better room selection. Always have a reservation. It's popular and fills up fast."
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PRICE RANGE
US$ 99 - US$ 137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay san dimasextended stayamerica los angelessan dimas extended stay
LOCATION
United StatesCaliforniaSan Dimas
NUMBER OF ROOMS
104
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