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Stayed for a few nights and the service was great. Mitch at the front desk was awesome and was very polite and friendly. I'm from out of the country so I don't know any places around here and Mitch had many recommendations that were great....More
Close to the freeway, but, rooms are well insulated from any noise. The pool was under renovation, but, as others indicated, it is quite small. Breakfast was kept well stocked, probably the best I have seen at a Holiday Inn Express. Lots of areas and...More
Had a short stay here and the rooms are standard Holiday Inn Express, clean and spacious. Try and get a room that is away from the highway. The hotel is near some shops and restaurants, try the Vietnamese there, and there is plenty of parking....More
1 Thank TutinsPony
Response from IHGCare, Guest Relations Manager at Holiday Inn Express San Clemente NorthResponded 29 December 2015
I appreciate your post regarding your recent stay with our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. Thank you for noting our good location and...More
Very happy with my experience here. For a fairly basic hotel, It it what it it is, the room is simple but very clean. BUT i was lucky enough to be greeted at the front desk by Victor Barrientos. Very helpful, knowledgeable on the area...More
I have always had great stays at The Holiday Inn Express until I stayed at the San Clemente, CA property.
When I checked in, I was told by the manager, Mitch, that I was on the first floor but there was no one above me...More
1 Thank Chrstina M
Response from IHGCare, Guest Relations Manager at Holiday Inn Express San Clemente NorthResponded 21 December 2015
Dear Chrstina M,
Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like...More