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All reviews bathroom door frame close to the airport great price stayed at this hotel for nights other hotels san mateo great room small lobby ethnic restaurants free shuttle service per hour decent hotel public transportation bed was very comfortable the san francisco area check in was easy ample parking
Stayed here last wk with another couple before departing from SFO ARPT. Clean,spacious and quiet room on 3rd floor. Shower was underpowered. No b’fast available. Free shuttle to arpt which is about 10-15 min away,depending on traffic.
Excellent recommendation given by front staff to eat...More
Thank Kyra W
Response from GatewayInnandSuites, Hotel Manager. at Gateway Inn and Suites HotelResponded 2 weeks ago
Greetings from the Gateway Inn & Suites, San Bruno.
Thanks for the mixed feedback with the positives as well as otherwise.
We are continuously improving and will definitely work on your observations.
You can expect a further improved stay next time.
The Gateway Inn and Suites is the best hotel I have ever stayed at!!! That is a huge statement for me to make considering I travel for company business all over the US multiple times a week! The front desk staff is very welcoming and...More
Thank Jason O
Response from GatewayInnandSuites, Hotel Manager. at Gateway Inn and Suites HotelResponded 4 weeks ago
Thanks for your stay at the Gateway Inn & Suites San Bruno and the valuable review.
Our goal is total guest satisfaction, and we're glad that we could match your expectation.
Every day, we get the honor of serving many guests and their...More
-Close to airport (tho no public transportation possible but a shuttle)
- clean sheets and bathroom
- nice cafe 5 min away: "Never too Latte"
-courteous staff in the morning
-very thin walls! I could hear the neighbors tv, some people yelling in...More
Response from GatewayInnSFO, Guest Relations Manager at Gateway Inn and Suites HotelResponded 31 August 2018
We apologize for the cons you experienced during your stay with us but are glad to see you did have some pros to the list. We outsource the shuttle from a company as do most hotels in the area so we can't control the...More
First time staying here and it was perfect. Didn't have breakfast but on both sides of the property there was an IHOP and a Starbucks (4ish minuet walk). Behind the hotel is Downtown San Bruno which had a bunch of places to eat, a convenient...More
1 Thank Monica D
Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites HotelResponded 29 August 2018
Thank you for your review! I am thrilled to hear what an amazing time you had during your recent stay with us and I look forward to welcoming you back to visit again soon!
This hotel is amazing! I travel to San Francisco several times a year for business and thought I give the Gateway Inn & Suites Hotel a try. Best decision ever! My King sized room was huge and had beautiful decor. The bed was so comfortable,...More
1 Thank Jim D
Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites HotelResponded 27 August 2018
Greetings from the Gateway Inn & Suites San Bruno.
Thank you so much for such a lovely feedback which you have so kindly posted on Trip Advisor.
I really appreciate your experience which you have graciously shared along with the compliments on our...More
Response from GatewayInnSFO | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would need to got the departure level at the hotel shuttle area in the departure level in the middle island and give us a call at the hotel once you are there and we will send the driver to pick you up. NOTE the shuttle pick up time will vary depending where the driver is at the time of request. if you have any other questions feel free to contact us at anytime thank you.