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Gateway Inn and Suites Hotel

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Gateway Inn and Suites Hotel
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178 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Cotati
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 October 2016

Stayed here one night for a conference in the area. Doesn't look like much from the outside, but very nice basic lodging inside. Tiny front desk area. Check-in was quick and easy. Take an elevator to the 2nd or 3rd floor and the hotel rooms all face an open courtyard area. Room was clean and comfortable. Had a room on... More 

Helpful?
Thank Donald L
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for choosing to stay with us I am glad to hear that you enjoyed you stay. I want to apologize about the bed cover we will make sure we have that replaced even though it is a non smoking property every now and then there's that one person that brakes the rules and... More 

Los Angeles, California
1 review
Reviewed 28 October 2016

While my trip to San Francisco, California I decided to stay at the Gateway Inn & Suites. Because I was on a business trip I wanted a hotel that was both close to the airport and not far from San Francisco. This hotel was a great option! The rooms were spacious and very clean, and the price compared to other... More 

Helpful?
Thank careywashington
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello and thank you for choosing to stay with us we are glad to hear you enjoyed your stay and we look forward to having you stay with us again in the future thank you and have a grate day. More 

mumbai
1 review
Reviewed 27 October 2016

We happened to stay a couple of nights at this motel in San Francisco and found it very reasonably priced and very near to the airport. The shuttle service to the airport was very helpful. The owners are friendly and the room service prompt. Ideal choice for a functional no fuss hotel. Spacious rooms and clean toilets.

Helpful?
Thank rajendra s
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for choosing to stay with us. We always strive to provide our guest with the best service and we would love to have you stay with us again thank you once again and have a wonderful day. More 

Orange County, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 26 October 2016

Perfect for people on the constant move. Close enough to San Francisco as well as to public means of transportation. I have stayed here several times and I would continue staying here. They have a cancelation policies but every hotel does and it is important to read the fine print when paying for something.

Helpful?
Thank Timothy R
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for being one of our returning guest we look forward to seeing you again soon i hope you have a wonderful day More 

Arroyo Grande, California
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 October 2016

I chose this property for an overnight stay at SFO. Advertised as a "boutique" hotel, it is far from my idea of one. Though the staff is sweet and accommodating, the hotel is in need of a major update which, I was told, is in the works. I asked for a quiet room well in advance, and it was not... More 

Helpful?
Thank worldly2
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for choosing to stay with us. We apologize for the inconvenience but yes all the things mention are all being take care of, and we look forward to accommodating all our guest in the future. If there is anything we can do to make your stay more pleasant do let us know thank... More 

London
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2016 via mobile

+ Secure parking underneath hotel. + Close to food options, and a short drive from supermarkets etc. + Receptionist was nice. + Easy to find, and close to the airport. - A bit noisy, you can hear traffic from the main road. - Decor a bit dated.

Helpful?
Thank jeza720
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for staying with us I am glad you enjoyed your stay with us and we hope to see you again in the future thank you More 

Miami Beach, Florida
Level Contributor
344 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 3 October 2016 via mobile

We needed a place to stay for a couple of nights after dropping our friends off at the SFO airport and then continuing our own trip so we decided on choosing the Gateway Inn and we were pleased with our choice. The rate was very competitive and the room was clean and comfortable,we were given a handicap accessible room so... More 

Helpful?
Thank ARodriguezP
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for choosing to stay with us, we are happy to hear you enjoyed your stay, and we hope to serve you again in the future. We did use to serve breakfast but since there are so many restaurants in the area not many people took advantage so it was removed we will look... More 

Las Vegas, Nevada
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 September 2016

Truth be told, we didn't exactly spend a whole heck of a lot of time in our room. We checked in very late (something Gateway Inn was happy to accomodate) and checked out the following morning to catch our flight at SFO. That said, my wife and I were rather impressed with the experience. The man at the desk made... More 

Helpful?
Thank SactoGamer
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello and thank you for choosing to stay with us we are glad to hear you enjoyed your stay and we look forward to seeing you in the future if you are ever in the area again. If you ever need any extra amenities like shampoo please let us know and we will be happy to provide more. We hope... More 

Sunnyvale, California
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2016

This hotel is spotless, recently decorated and well-maintained. The location is very interesting, close to San Mateo Avenue and right on El Camino, full of cheap, local independent restaurants with character, not just fast food and chains. Rooms large, location overall quiet, good shuttle service to the airport, and the staff is friendly and efficient.

Helpful?
Thank rickyfellis
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for choosing to stay with us we are glad to hear that you enjoyed your stay. We hope to serve you again in the future have a wonderful day More 

San Bruno, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2016

Nice, clean room. Light personal amenities, no comp. breakfast, but friendly staff. I've stayed here a dozen times; the very first time, the power went out about 9 pm, and was not restored by checkout. We were given no refund or credit.

Helpful?
Thank Kimber O
JohnHira, Manager at Gateway Inn and Suites Hotel, responded to this review

Hello how are you and thank you for being a returning guest we are sorry about the power outage I'm sure it was as inconvenient for you as it was for us. some guest did submit a formal complaint and did receive partial credit. As you can understand this is something that had nothing to do with the hotel about... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Gateway Inn and Suites Hotel

Address: 516 El Camino Real, San Bruno, CA 94066
Region: United States > California > San Bruno
Price Range: ₹ 6,068 - ₹ 10,432 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gateway Inn and Suites Hotel 2*
Number of rooms: 31
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Also Known As:
Gateway Hotel San Bruno
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Inn and Suites Hotel staff and other travellers.
3 questions
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Questions? Get answers from Gateway Inn and Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms open to a lounge. Good for groups.”
 of 5 bubbles rajendras_12, 27 Oct 2016 | Read review
“You can make a request!”
 of 5 bubbles worldly2, 23 Oct 2016 | Read review
“probably best to take a room not facing El Camino Real”
 of 5 bubbles rickyfellis, 12 Sep 2016 | Read review
“Try to get at the back of the hotel. Very noisy up front”
 of 5 bubbles LannyT, 6 Nov 2015 | Read review
“Ask for a room at the back away fro the street and down the end of a corridor away from the central common area.”
 of 5 bubbles JAM66Sydney, 4 Oct 2015 | Read review
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