We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gateway Inn and Suites Hotel

Save
Share
Traveller (46)
Room & Suite (22)
Dining (3)
Overview
  • Excellent34%
  • Very good32%
  • Average18%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Multilingual Staff
Wheelchair Access
2 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (218)
Filter reviews
196 results
Traveller rating
66
62
35
13
20
Traveller type
Time of year
LanguageEnglish
More languages
66
62
35
13
20
Show reviews that mention
All reviewssan franciscobathroom door frameclose to the airportgreat pricestayed at this hotel for nightsother hotelsgreat roomthe hotel offersethnic restaurantsper hourshuttle service to the airportdecent hotelbart stationbed was very comfortablecheck in was easycoffee makerfisherman's wharf
FilterEnglish
Updating list...
1 - 5 of 196 reviews
Reviewed 7 June 2018 via mobile

Visited S.F. for a short holiday during my trip throughout the USA and found a gem of a hotel to stay in just by the airport. Gateway Inn is one of the most value for money hotels I’ve stayed in. It has a very warm...More

Thank Jinen N
Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites HotelResponded 13 June 2018

Dear Guest, Your kind words mean so much to us, and we’re pleased to get such great feedback from you. Specifically, I’m pleased that you like our great rooms and service and would return and recommend our hotel. Your comments indicate that we’re meeting our...More

Reviewed 17 May 2018 via mobile

Very dissatisfied. Had reservation for Wednesday. Had an emergency. totally unexpected appendectomy on Tuesday night..called to cancel on the way into surgery and refund was denied as it wasn’t 48 hours in advance!!!More

1  Thank Margot I
Response from GatewayInnSFO, Guest Relations Manager at Gateway Inn and Suites HotelResponded 18 May 2018

Hello, We are sorry to hear about your emergency and hope that you are doing better. However, if your reservation was made through a third party you would have to go through that third party to request a cancellation. The hotel cannot directly do anything...More

Reviewed 11 May 2018

This is my new first choice hotel in San Francisco! The experience here was phenomenal. The front desk clerk at check in was very welcoming and made sure that all my needs were attended to. She was helpful in providing information on the area and...More

Thank hayespaula684
Response from GatewayInnandSuites, Hotel Manager at Gateway Inn and Suites HotelResponded 16 May 2018

Dear Guest, All I can say is that I deeply thank you and appreciate your overwhelmingly positive comments. We strive for perfection and are pleased that we’re coming close to meeting that goal. Nothing means more to us than satisfying our guests, so you’ve made...More

Reviewed 13 April 2018 via mobile

Very Prime location situated any mode of transportation. Neat and clean rooms,entrance,elevator,corridor,maintain good housekeeping,room amenities and interior so good bed was so comfertable,staff is friendly and polite,No noise of airoplane eventhoug airport is colse.walking distance to good restaurants and shooping bazar. Close to San Francisco...More

Thank Himanshu V
Response from GatewayInnandSuites, Manager at Gateway Inn and Suites HotelResponded 20 April 2018

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us. Housekeeping staff was informed about the nice comment you made. I am happy to know that you like our clean room, convenient location, friendly staff and very quiet place to...More

A TripAdvisor Member
2
Reviewed 10 April 2018 via mobile

Clean and inviting rooms, bed was very comfortable, interior room entrances, friendly staff, quiet area, did not notice airplane noise, easy parking and walking distance to good restaurants. We will stay here again. Easy travel to San Francisco use uber or lyft.More

Thank A TripAdvisor Member
Response from GatewayInnandSuites, Manager at Gateway Inn and Suites HotelResponded 16 April 2018

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel. We are happy that you will stay here again. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Non-Smoking Hotel
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 142 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 142 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (46)
Room & Suite (22)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
anablv18
8 January 2017|
Answer
Response from GatewayInnSFO | Property representative |
yes there is a coin laundry down the street from the hotel about a five minute walk.
0
Votes
Sheri H
30 September 2016|
Answer
Response from GatewayInnSFO | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
0
Votes
Sheri H
28 September 2016|
AnswerShow all 2 answers
Response from GatewayInnSFO | Property representative |
Hello how are you? SFO is about 2 miles from the hotel and yes we do provide a free hotel shuttle to t he airport
0
Votes
Room Tips
"Perfect for Business trips"
timrivera587
2 million years ago
Read review
"El camino Real side and Chevron sides can be noisy. I just close my windows. no problem."
gella4321
2 million years ago
Read review
"ask to not be next to the road"
canada777-1207
2 million years ago
Read review
"Ask for rooms on the 3rd floor."
timrivera587
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing