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BEST WESTERN Hospitality Lane

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1 room 2 adults 0 children
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BEST WESTERN Hospitality Lane
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279 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Reviewed 1 week ago

The room itself was OK, except the teeny-tiny table and the malfunctioning phone system throughout the property. The breakfast was surprisingly well presented with all the usual items plus a daily rotation of eggs, potatoes and bacon/sausage. Most of the staff was delightful to interact with.

Thank Rhonda A
New Orleans, LA
Reviewed 12 January 2017

After traveling from Louisiana to California for four days with a dog, you really appreciate a hotel that has rooms that are clean, fresh smelling and decor that doesn't look like it was last updated in the 80s. The floors were not carpet which I liked because I feel like they can clean it better when people leave. The bathroom...

Thank lovedemsaints
About Hotel's Favourite Review
Stockton, California
Reviewed 2 weeks ago

Stayed for 2 days. Did not like having to stay on second floor due to no elevator. Room clean and staff very helpful. Right off the 10 Freeway which made finding easy. Ihop Restaurant just a half a block away.

Thank Randy6272
San Diego, California
Reviewed 2 weeks ago via mobile

If there is nothing else available in the area this hotel is ok. The walls are thin, rooms and bathroom are very small. In a nut shell, it's a 1980 hotel that's been renovated and it's apparent. Staff is decent, no issues. Pool area and outside landscaping is nice.

Thank padasi
San Bernardino, California
Reviewed 2 weeks ago

We stay at BW whenever we visit our kids in SoCal. The staff is accommodating, the rooms are decent, and they allow pets. The breakfast is a plus. They make sure your whatever you need. The beds springs are squeaky, but otherwise we everything acceptable. We'll keep coming back.

Review collected in partnership with Best Western
Thank P4190GZbarbarad
Reviewed 4 weeks ago

I literally stayed here for less than 11 hours as I got in late at night and had to leave early in the morning. Unfortunately, as I checked in, the desk attendant said that they only had smoking rooms available. I was positive that I did not reserve a smoking room. She indicated that it was too late to cancel...

Thank Kenrick A
Big Bear Lake, CA
Reviewed 4 weeks ago

Convenient location, clean rooms, friendly staff. The area feels a little sketchy, but it was fine. Good for an overnight when you are on the road. There is a Claim Jumper Steakhouse within walking distance for dinner.

Thank KimBigBearLake_CA
Lincoln, United States
Reviewed 5 weeks ago

Excellent staff service at this BW. Had great breakfast selections and earlier availability than other hotels. I thought coffee might not be so great because it was from a machine, but it was very tasty and just brewed each time!

Review collected in partnership with Best Western
Thank julielC3281DL
Victoria, Canada
Reviewed 8 February 2017

Very impressed with the General Manager and all of the staff we encountered. The room was clean and modern. Breakfast very good and tastefully presented. It is also close to I-10. Highly recommended staying there.

Review collected in partnership with Best Western
Thank 402darylh
Reviewed 4 February 2017 via mobile

Stayed at this location while on a business trip. To be located on hospitality lane, the front desk attendant wasn't so hospitable. Had an issue with some towels in my room being stained. The rooms seems recently remodeled. Wasn't a fan of the half carpet, half wood floors. Location was great though. Right next to the interstate. Parking isn't that...

Thank Jarron S
bwhl, General Manager at BEST WESTERN Hospitality Lane, responded to this review

Dear Guest, Thank you for your input on your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
All rooms come with a complimentary breakfast bar, microwave, refrigerator, hair dryer, iron & board, coffeemaker, and high speed internet access. We have guest laundry facility, swimming pool, and spa. ... more   less 

Additional Information about BEST WESTERN Hospitality Lane

Address: 294 East Hospitality Lane, San Bernardino, CA 92408
Region: United States > California > San Bernardino
Price Range: ₹ 4,771 - ₹ 7,124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hospitality Lane 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Hospitality Lane Hotel San Bernardino
Best Western San Bernardino
San Bernardino Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hospitality Lane staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from BEST WESTERN Hospitality Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor. No elevator.”
 of 5 bubbles Randy6272, 8 Mar 2017 | Read review
“If they offer you a smoking room as the last option, double check on line sites to see if they are lying!”
 of 5 bubbles kenricka2014, 22 Feb 2017 | Read review
“Older hotel, remodeled, ask to see your room.”
 of 5 bubbles 538rhettf, 11 Oct 2016 | Read review
“Ask for a room away from the street”
 of 5 bubbles woodmister, 1 May 2016 | Read review
“Do not get a room that borders the neighboring gas station and intersection; you'll be sorry that you did.”
  • Entering the room looking toward bathroom.
  • Room does look nice though...
  • Huge gap between door and frame; yes it's closed.
 of 5 bubbles 216MatthewC, 26 Apr 2016 | Read review
5 of 5