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DoubleTree by Hilton San Bernardino

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DoubleTree by Hilton San Bernardino
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257 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Bernardino
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Showing 251: English reviews
orange county, United States
Reviewed 15 September 2016

We were so pleasantly surprised to be greeted by an upbeat happy, accommodating front desk worker upon our arrival. She was so genuine and sincerely interested in ensuring our stay was outstanding. We were only in our room for one night and were gone until late at night- but every encounter we had with any staff was so positive. In...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ila K
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Ila K, Wow, what a stellar review! Thank you so much for taking the time to review your recent interactions with our staff. They work very hard to provide the first class service that DoubleTree by Hilton has come to be known for worldwide. I hope that you will visit us again when your travels bring you back to the...

Boise, Idaho
Reviewed 14 September 2016

While I can think of many other quiet and peaceful locations to stay I think this place deserves major props for what it brings to the table. This hotel is right next to the 10 which provides easy freeway access but also brings with it a noisy environment. However, in my room I never heard any outside noise. The pool...

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Helpful?
Thank Wasefish
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Wasefish, Thank you for choosing the DoubleTree by Hilton to be your home away from home during your recent visit to the San Bernardino area. We greatly appreciate all of the stellar comments about our location and service. Each of our team members are chosen to join our team based on their personality. Additionally, every quarter, every team member in...

San Dimas, California
Reviewed 14 September 2016

Excellent night stay!! Room was clean, bedding was great and very comfortable! A/c seemed a little weak for me, I like it cold!! I do travel with a small fan which made it very nice!! Food and drinks were great and the staff was nice and informative

Review collected in partnership with DoubleTree by Hilton
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Thank bobfY9664KT
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

BobY9664KT, Thank you so much for the wonderful review and choosing the DoubleTree by Hilton San Bernardino to be you home away from home during your travels to the area. I hope that you will come back and visit us again soon. Warmest Regards, Timothy Wagner General Manager

Escondido, California
Reviewed 5 September 2016

Excellent experience and definitely recommend this hotel for business purposes. The management staff and the overall professionalism was exceptional. The breakfast experience was just average and more expensive than quality received.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Grubbster70
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Grubbster70, Thank you for taking the time to review your recent experience at the DoubleTree by Hilton San Bernardino. We are so pleased to hear that your event went so well and that our team's professionalism was exceptional. I hope that your company will consider us again for your future business needs. Thank you again for the review. Very Respectfully,...

Reviewed 30 August 2016

Hotel Doubletree, I love it... There is no place like Hotel Double Tree, try to get one night at this luxurius experience. Best price and a comfortable suite, there is no more I can ask for! Yhanks a lot Ms. Claudia, at front desk (reception) Hotel

Review collected in partnership with DoubleTree by Hilton
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Thank 772caesarm
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

772caesarm, Thank you so much for taking the time out of your busy schedule to review your recent stay at the DoubleTree by Hilton San Bernardino. It was a pleasure to have you as a guest with us and we are so glad that you enjoyed your stay. I will pass your compliments on to Claudia personally; I'm sure it...

Chino Valley, Arizona
Reviewed 27 August 2016

Over all pretty good except had to wait over an hour for my room. They were suppose to call me and never did! Breakfast was decent the usual scrambled eggs, fruit, cereal, pancakes. Overall good value.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sandyr28
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Sandyr28, Thank you for taking the time to review your recent family trip to the DoubleTree by Hilton San Bernardino. Please accept my apologies for the missed service opportunity by our front desk staff. It certainly was not the tone we wanted to set for the start of your stay with us. I still hope that you will consider us...

Los Angeles, United States
Reviewed 24 August 2016

The staff was super kind. The room was super clean. The food was excellent!!! we ordered room service, and the food felt like it came from a 5 star restaurant. The pool is big and clean. Great place to stay. the breakfast buffet was also amazing!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sandra M
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Sandra, Thank you so much for taking the time to share such a great review! We appreciate you noticing our fine service and hope that you will come back and visit us again soon. Thank you! Timothy Wagner General Manager

Tucson, Arizona
Reviewed 23 August 2016

If you have to go to San Bernardino - this is the place to stay. We lived in San Bern for over 20 years and recently moved away. I think that qualifies me to say that you should do everything in your power NOT to come here. But if you have to, the DoubleTree is definitely the place to stay....

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2Thank Dan4093
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Dan4093, Welcome back to San Bernardino! I'm sure that a lot has changed over the years and obviously we have too! The DoubleTree by Hilton San Bernardino opened in July of 2015 and we agree that we are the place to stay! Thank you so much for the great review. We look forward to having you stay with us again,...

Boise, Idaho
Reviewed 20 August 2016

Absolutley terrible. Do not stay here. Room was filthy and staff was unhelpful. I will not stay at Hilton again. They did not respond to our complaints. The bartender is rude and makes terrible drinks.

Review collected in partnership with DoubleTree by Hilton
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Thank H3390AGlindaf
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

H3390AGlindaf, Thank you for taking the time to review your stay. I must stay that I was quite astonished to read your review. Please accept my apologies that your stay with us did not meet your expectations and that our service fell short. This is certainly not the type of experience that we strive to provide all of our guests...

Las Vegas, Nevada
Reviewed 19 August 2016

The staff is amazing.✨. The staff woks as a team and makes each guest feel special. The food is well prepared and the serving staff is very attentive. I highly recommend this hotel to all my friends and acquaintances.

Review collected in partnership with DoubleTree by Hilton
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1Thank Bevbates60
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Bevbates60, What a STELLAR review! Thank you so much! We really appreciate you taking the time to share your experience with us on Trip Advisor. Come back and visit us again soon! Very Respectfully, Timothy Wagner General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the city’s ‘restaurant row,’ DoubleTree by Hilton San Bernardino is an ideal venue for business and leisure travelers. Next to the 10-215 interchange, we are just minutes from the San Manuel Amphitheater, San Manuel Indian Bingo & Casino, National Orange Show, Auto Club Speedway (NASCAR), Ontario International Airport (ONT) and more. Enjoy our signature warm chocolate chip cookie you’ll receive on arrival. Unwind in a comfortable guest room that features modern decor, complimentary WiFi, HDTV, work desk, coffee maker, and multiple phone lines. Upgrade to enjoy views of the mountains and a refrigerator in your room. Don’t forget to check out our special offers page for a variety of packages and exclusive savings. Relax in our outdoor heated pool and hot tub, work on your exercise routine in our 24-hour fitness center with cardiovascular and weight equipment, or test your skills in our game room. Over 10,000 sq. ft. of meeting and exhibit space makes this one of the most popular venues in the area. The Cutting Board offers comfort food with a modern twist, a variety of beverages, micro brews and custom cocktails, as well as outdoor patio seating, open daily for lunch and dinner. For breakfast, select from an expansive buffet or cooked-to-order meal in our Sunrise Room. You may choose to stay in with our In-room dining service. Pick up your favorite beverage, Starbucks coffee, or a to-go meal at the Made Market, our coffee shop. ... more   less 

Additional Information about DoubleTree by Hilton San Bernardino

Address: 285 E Hospitality Ln, San Bernardino, CA 92408-3411
Region: United States > California > San Bernardino
Price Range: ₹ 7,513 - ₹ 11,879 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Bernardino 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Hilton San Bernardino Hotel San Bernardino
Hilton Hotel San Bernardino
San Bernardino Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Bernardino staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you are not a Hiltons honor member ~join! The 7th floor is for honor members”
tag2011, 26 Feb 2017 | Read review
“Comfortable stay for business travel- close to I-10”
jenniferjF8823VN, 3 Dec 2016 | Read review
“I think the East Tower may be to most business traveler's liking, away from the tourists”
411brianb411, 10 Aug 2016 | Read review
“Lower numbered rooms are closer to the stairways.”
BBallDad88, 23 Jul 2016 | Read review
“We had several family members staying in different rooms. Everyone agreed that the rooms were QUIET, clean, and very comfortable.”
Elizabeth85122, 15 Jul 2016 | Read review
5 of 5