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DoubleTree by Hilton San Bernardino

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DoubleTree by Hilton San Bernardino
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229 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Bernardino
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Showing 225: English reviews
Bakersfield, California
Reviewed 20 June 2016

Great service,clean rooms,and a awesome little gym! Guest service was kind and friendly and called us when room was ready. We go outta town a lot for soccer tourneys..by far one of betted hotels we have stayed at

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank saralY3639PL
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

SaralY3639PL, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton San Bernardino! We are so please to be scored a 5 out of 5! We hope that you will consider us again when your travels bring you back to the San Bernardino area. Very Respectfully, Timothy Wagner General Manager

San Diego, California
Reviewed 19 June 2016

Staff helpful, kind and friendly!! Offered us so many warm cookies at every turn. Value was excellent and rooms were great! Only complaint is Bartender could use some friendly juice, it was late and there was no business so she made last call at 11 and made it clear she wanted us out!! Everyone else made up for her less...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Yakgriff
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Yakgriff, Thank you so much for the 5 out of 5 review!!! I am thrilled to hear that the staff was so friendly and that our rooms were great. However, I was saddened to read about our 1 team member needing friendly juice (lol!). I will be sure to share your comments with our F&B team's leadership so that we...

Imperial Beach, United States
Reviewed 19 June 2016

nice, friendly staff. less than adequate breakfast. redesign of the hotel is excellent. a comfortable stay though a little expensive for what you gets. but i would stay there again as it is close to where my work conference is held.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John G
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

John, I'm so sorry to hear that our breakfast offering did not meet your expectations. If on your future travels to the area you decide to stay with us again, please take a moment to let us know how we can improve. We greatly appreciate feedback and are always looking for ways to continuously improve. Thank you again for staying...

Arvada, Colorado
Reviewed 16 June 2016

Very pleased with hotel, probably one of the best my family has stayed at. We travel often for my daughter's competitive softball team. The only thing not to my liking was the area. We saw a lot of homeless people and the city of San bernadino itself was not very appealing.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kim E
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Kim, Thank you for taking the time to review your stay at our hotel. While we cannot control the area surrounding the hotel or the general public, we can certainly work to provide a great stay to our guests at our hotel. I am glad to hear that we met your expectations on those things we can control and hope...

Yuba City, California
Reviewed 16 June 2016

Came up for a softball tournament, great stay, clean hotel , not sure why they charged the wrong credit card but I can live with that. Appreciate the availability and I would recommend the hotel to my friends and family. I would stay again in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 107sakinahs
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

107sakinahs, Thank you for taking the time out of your schedule to review your recent stay at our hotel. We greatly appreciate your feedback and I am sorry to hear about the credit card snafu. I hope that you will still come back and visit us again soon. Very Respectfully, Timothy Wagner General Manager

New River, Arizona
Reviewed 16 June 2016

Great hotel. Nice remodel. Very clean. Complimentary breakfast was excellent with very courteous servers. Highly recommend this hotel. Nice bar and restaurant areas. Very helpful staff. Very convenient location of Starbucks right inside the main lobby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shawn M
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Shawn, Thank you so much for taking the time to review your "great" stay! We greatly appreciate the feedback and are pleased you enjoyed our breakfast offering and "very helpful" staff. We hope you will consider us again when your travels bring you back to the San Bernardino area. Warmest Regards, Timothy Wagner General Manager

Reviewed 15 June 2016 via mobile

This hotel is very clean and would recommend for business or pleasure... They have a happy hour till 7pm that includes some great appetizers as well as drinks. The staff is also very friendly and willing to help you with everything. Full service Hotel!!!

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Helpful?
Thank Gorving13
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Gorving13, So awesome to hear that you loved our happy hour and very friendly staff. We're getting ready to roll out a new menu in the next few week and I'm sure you will love the changes! We look forward to having you stay with us again! Very Respectfully, Timothy Wagner General Manager

Napa, United States
Reviewed 15 June 2016

This comfortable hotel located close to the freeway and has very adequate parking, has most welcoming and attentive staff who provide one with a warm chocolate chip cookie on check in and fast service if you are a Hilton Honors person. The hotel has many amenities including bar-restaurant-snack shop-computer area-fitness room, guest laundry room- breakfast room (which has a huge...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul A
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Paul, Thank you very much for the great review and details on the many amenities that our location offers. We are so glad to hear that you had a restful and enjoyable stay. We hope that you will come back and see us again soon! Warmest Regards, Timothy Wagner General Manager

san bernardino, United States
Reviewed 9 June 2016

If I were to come back to San Bernardino, I would definitely stay at this hotel again. The check-in process was very smooth. My room was clean and cozy. Room service was amazing. Coming from the SF Bay Area to San Bernardino, I was very impressed by this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jasmine S
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Jasmine, Thank you so much for taking the time out of your busy schedule to give us such an awesome review! We are so glad to hear that you had a great stay and that we will be your hotel of choice when your travels bring you back to the San Bernardino area. We look forward to having you with...

Reviewed 9 June 2016

I blocked out about 20 rooms here for my family from out of town for my wedding in May 2016. Denise was very friendly and professional and made it very easy for my family to call in and reserve a room at a special rate. I would recommend them!

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Helpful?
Thank Mildred T
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Mildred, Thank you so much for taking the time to review your family's recent stay with us and CONGRATULATIONS on your nuptials! What a special time to be able to spend with friends and family. I will personally pass your compliments on to Denise and her manager. I hope that you will consider us again on your future hotel needs....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the city’s ‘restaurant row,’ DoubleTree by Hilton San Bernardino is an ideal venue for business and leisure travelers. Next to the 10-215 interchange, we are just minutes from the San Manuel Amphitheater, San Manuel Indian Bingo & Casino, National Orange Show, Auto Club Speedway (NASCAR), Ontario International Airport (ONT) and more. Enjoy our signature warm chocolate chip cookie you’ll receive on arrival. Unwind in a comfortable guest room that features modern decor, complimentary WiFi, HDTV, work desk, coffee maker, and multiple phone lines. Upgrade to enjoy views of the mountains and a refrigerator in your room. Don’t forget to check out our special offers page for a variety of packages and exclusive savings. Relax in our outdoor heated pool and hot tub, work on your exercise routine in our 24-hour fitness center with cardiovascular and weight equipment, or test your skills in our game room. Over 10,000 sq. ft. of meeting and exhibit space makes this one of the most popular venues in the area. The Cutting Board offers comfort food with a modern twist, a variety of beverages, micro brews and custom cocktails, as well as outdoor patio seating, open daily for lunch and dinner. For breakfast, select from an expansive buffet or cooked-to-order meal in our Sunrise Room. You may choose to stay in with our In-room dining service. Pick up your favorite beverage, Starbucks coffee, or a to-go meal at the Made Market, our coffee shop. ... more   less 

Additional Information about DoubleTree by Hilton San Bernardino

Address: 285 E Hospitality Ln, San Bernardino, CA 92408-3411
Region: United States > California > San Bernardino
Price Range: ₹ 7,755 - ₹ 13,103 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Bernardino 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Hilton San Bernardino Hotel San Bernardino
Hilton Hotel San Bernardino
San Bernardino Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Bernardino staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are not a Hiltons honor member ~join! The 7th floor is for honor members”
 of 5 bubbles tag2011, 26 Feb 2017 | Read review
“Comfortable stay for business travel- close to I-10”
 of 5 bubbles jenniferjF8823VN, 3 Dec 2016 | Read review
“I think the East Tower may be to most business traveler's liking, away from the tourists”
 of 5 bubbles 411brianb411, 10 Aug 2016 | Read review
“Lower numbered rooms are closer to the stairways.”
 of 5 bubbles BBallDad88, 23 Jul 2016 | Read review
“We had several family members staying in different rooms. Everyone agreed that the rooms were QUIET, clean, and very comfortable.”
 of 5 bubbles Elizabeth85122, 15 Jul 2016 | Read review
5 of 5