Homewood Suites by Hilton San Bernardino
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#2 of 35 hotels in San Bernardino
Location
Cleanliness
Service
Value
Our Homewood Suites offers a great extended stay option in the heart of San Bernardino's business and commercial district. Our all-suite property offers easy access to the mountains and beautiful Southern California beaches. Each suite is equipped with a full kitchen, complimentary Wi-Fi and a pull-out sofa sleeper. Guests may also enjoy the outdoor pool and spa, fitness center, laundry room and complimentary breakfast each morning.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Highchairs available
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Location
46Car recommended
Grade: 46 out of 100
47Restaurantswithin 1 km
1Attractionwithin 1 km
452Reviews12Q+A26Room tips
Reviews
Traveller rating
- 333
- 76
- 15
- 9
- 19
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Great service from the front desk staff. Good size room. A little noisy outside if there's a party in the BBQ area. Free breakfast was a mixed bag (some really good and a couple not so much). All in all, I would definitely return.
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Our stay was fantastic! We had a problem with a non-functioning television when we got to our room but the front desk attendant went above and beyond to make things right! After 3 visits to our 3rd floor room and finally replacing the television we were able to relax and zone out after a long day on the road. Our problem wasn’t earth-shattering but it was quickly taken care of and the attendant definitely deserves to be recognized! Thank you from us!
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Lopez, General Manager at Homewood Suites by Hilton San Bernardino
Responded 7 Jun 2022
What a positive review, dsurra! Although, challenges sometimes cannot be completely avoided, we are ecstatic to have read that our associate was able to resolve the TV issues in your guest room to allow for a positive guest experience. We will most definitely share your feedback with our team and hope to see you again soon. Sincerely, Stephanie Lopez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This lady is awesome ☺️ kind to everyone goes above and beyond for each guest 😇 were out of our home due to flooding issues from the day we checked in she was warm and personable you would think she was from the south with her hospitality skills just amazing person to encounter 🤩🤩
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room was great, not many hotels that offer a good size kitchenette. The service needs huge improvements. Most of the front desk is helpful and pleasant but there were some that lacked customer service skills. Stephanie is beyond rude to suggest that my card did not have enough funds to pay for my room and every experience I had with her during my stay she was rude. Briana should not be working in customer service because it seems that any guest asking her a question bothers her. The housekeeping staff spoke in Spanish rudely as well not knowing one of our family members speaks Spanish and understood them complaining about us because our room needed to be vacuumed. This hotel has so much potential but needs a ton of support in staffing and customer service.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The lady who checked us in named Shalaya and without her she’s a blessing so nice so kind we only want to deal with her because everyone else is very Rude to my family we are displays right now doing the best we can to keep a roof over our head there’s a guest supervisor by the name of Brianna she is very rude I was sitting at the business center and she dealt with a guest she was very rude to them tell them to go to sleep in their car and she doesn’t know what to tell them very rude every time I encounter her it’s not very nice not hospitable at all 😢😢 Jessica is also a front desk agent she’s awesome 😎 not sure why it’s so difficult to get help from Brianna she always gives me attitude she looks at me crazy and when I walked past she always whispers it’s very uncomfortable 😣
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is nice. The employees are good. The housekeepers are kind rude. There was i employee who always made sure to go above and beyond her name is Shalaya. When ever we needed anything she always got it for us! She even took her own time to make cookies and bring candy for the holidays
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed her twice now and it's definitely our go to when we come to CA to see family. We love having a kitchen and all the conveniences of home. It's very comfortable and the staff is very friendly. We'll be back!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was clean breakfast was fresh and clean socials evenings were very pleasant the whole stay was awesome it was a great vacation with a twist of home away from home all staff was professional and pleasant. The grandchildren really enjoyed themselves, actually we all had a wonderful experience. The hotel is in a perfect location near restaurants and stores. The whole experience was awesome!!!! We will be back!
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Date of stay: August 2022
Value
Location
Service
Room Tip: This hotel is family friendly yet cozy for adults and couples. Patio and pool area is nice and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Shalaya D was personable and very helpful. I can all the way out here to conduct research for a book I am writing. Shalaya D was very helpful and gave me material that I will use in the book. She didn't have to do that, but she did. Just love her. Yours,Mark
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Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Lopez, General Manager at Homewood Suites by Hilton San Bernardino
Responded 30 Nov 2022
MarkDavid123, Thank you for sharing your comments regarding the hospitality our Guest Service Representative, Shalaya provided while you were a guest of ours. We will be certain to share your review with her as I am sure she will appreciate your kind words. We look forward to seeing you back in the near future and wish you all the best while working to complete your book. Take care!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is very well maintained, and my needs were met entirely by the staff. Management, especially Stephanie went out of their way to take care of any needs that I had during my extended stay here which was approximately 10 days actually closer to two weeks and they were amazing. all of the staff, whether in the middle of the night or in the middle of the day were extremely friendly, extremely professional, and I highly recommend this location to all my traveling friends out there. I will certainly be back.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: There’s ample parking and multiple entries to the building once you are checked in. If I had one...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Lopez, General Manager at Homewood Suites by Hilton San Bernardino
Responded 15 Nov 2022
Dear Eric C, Thank you for choosing to stay with us here at Homewood Suites San Bernardino! We truly appreciate you taking the time out of your day to share your experience with fellow travelers and certainly hope to have the pleasure of welcoming you back again in the future. Take care!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$144 - $185 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Bernardino
NUMBER OF ROOMS
108
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Frequently Asked Questions about Homewood Suites by Hilton San Bernardino
Which popular attractions are close to Homewood Suites by Hilton San Bernardino?
Nearby attractions include Exodus Escape Room (0.8 km).
What are some of the property amenities at Homewood Suites by Hilton San Bernardino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton San Bernardino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton San Bernardino?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Homewood Suites by Hilton San Bernardino?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton San Bernardino?
Conveniently located restaurants include BJ's Restaurant & Brewhouse, Mimi's Cafe, and In-N-Out Burger.
Are there opportunities to exercise at Homewood Suites by Hilton San Bernardino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton San Bernardino?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Homewood Suites by Hilton San Bernardino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton San Bernardino offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Homewood Suites by Hilton San Bernardino?
The staff speaks multiple languages, including English and Spanish.