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Hills Garden Hotel San Bernardino

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176 Reviews from our TripAdvisor Community

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There are newer reviews for Hills Garden Hotel San Bernardino
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Showing 172: English reviews
Las Vegas, Nevada
Reviewed 13 May 2015

The gentleman you have as be working at night is rude and unprofessional I stayed Sunday... The rooms were nasty my room needed a new seat all wilted and worn. The sheets were dirty I was so tired I really didn't feel like going downstairs to complain.. For what I paid 87.00 I expected more saturday night I stayed at...

Review collected in partnership with Days Inn
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Helpful?
1Thank veronicahyde
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Thank you for your review, we are sorry to hear our staff did not show you the customer service we strive for and will make sure we address it before your next visit.

Washington UT
Reviewed 29 April 2015

Postage stamp room, next to laundry, ancient tv. We have used this facility many times but this was the worst. Handicap facilities were barely qualified. Unable to use front door most of the time.

Review collected in partnership with Days Inn
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Helpful?
1Thank Anita S
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Thank you for continuing to use our hotel for your traveling needs, we are disappointed to learn we did not meet all your expectations this time and will look into correcting the issues before your next visit.

Menifee, California
Reviewed 15 April 2015

Review collected in partnership with Days Inn
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1Thank Daniel K
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Huntington Beach, California
Reviewed 15 April 2015

Review collected in partnership with Days Inn
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Helpful?
1Thank Nate H
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Livermore, California
Reviewed 14 April 2015 via mobile

We needed a hotel to stay in for two nights on a short trip to watch my son play in a baseball tourney in San Bernardino. From the photos and amenities offered combined with the price we booked the hotel. We got into town early and our room wasn't ready, so we came back at 3 and had no trouble...

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Helpful?
2Thank Jsin1214
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Thank you for your feedback after your most recent stay with us at Days Inn, we are sorry to hear we fell short of meeting your expectations and that you were less than satisfied with your room. We will make sure management is aware of your concerns so we can look into taking care of them before your next visit...

Los Angeles, California
Reviewed 1 April 2015

Inside the hotel, even though it said no smoking everywhere, stunk like a Vegas casino. We were in a non-smoking room and we could still smell smoke. There were also countless people smoking all around the outside of the hotel... The beds and pillows were also really firm and uncomfortable. The bathroom was clean but that was about it.

Review collected in partnership with Days Inn
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2Thank Gmonee42
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

We are sorry to hear the smoke was overwhelming during your visit, we will do our best to look into the situation to see how to handle this in the future.

San Bernardino, California
Reviewed 1 April 2015

I paid for two nights, I slept there for 3 hours that evening after the event I was in I checked out!!! Staff were undermining each other whole guest were in line!!! Worst experience ever

Review collected in partnership with Days Inn
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Thank Razel L
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

We are sorry to hear we did not meet your expectations and will make sure our staff is addressed to insure this does not happen again in the future.

spring valley
Reviewed 31 March 2015

Review collected in partnership with Days Inn
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Thank Roberto G
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Newbury Park, California, United States
Reviewed 31 March 2015

Review collected in partnership with Days Inn
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Thank nsquid
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

Bakersfield, California
Reviewed 31 March 2015

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Thank Scottmrhappy
Aprel G, Guest Relations Manager at Hills Garden Hotel San Bernardino, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled against the foothills of the San Bernardino National Forest, our hotel is easily accessible from Interstate 215 or 210. The hotel offers interior corridors and beautiful hilltop views of the mountains and the city. ... more   less 

Additional Information about Hills Garden Hotel San Bernardino

Address: 2000 Ostrems Way, San Bernardino, CA 92407 (Formerly Days Inn San Bernardino)
Region: United States > California > San Bernardino
Price Range: ₹ 4,893 - ₹ 7,307 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hills Garden Hotel San Bernardino 2*
Number of rooms: 116
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Also Known As:
Days Inn San Bernardino
San Bernardino Days Inn
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Questions & Answers

Questions? Get answers from Hills Garden Hotel San Bernardino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must ask for a mountain view, otherwise you'll hear the trains and see empty bottles on the hillside outside your room.”
 of 5 bubbles KWoodson, 28 Oct 2016 | Read review
“Always ask for the pool side! You can't hear the train from that side!”
 of 5 bubbles FrankValarie, 15 Aug 2016 | Read review
“Check for available discounts”
 of 5 bubbles thomasmS1397RT, 24 Feb 2016 | Read review
“My guess is that there is not a good room in the entire hotel.”
 of 5 bubbles robn515, 20 Feb 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles 438cassandrad, 6 Oct 2014 | Read review
5 of 5