Great accomodations, helpful staff. Will stay there again. Quiet, great indoor pool. Location good. Breakfast was good for a motel meal. Staff provided me with a tube of toothpaste that I had forgotten.
This hotel feels a bit old and is apparently going through some renovations. The hotel room was clean and of a decent size. The bed is alright. I like that they provide soft and firm pillows. The bathroom was the problem - they have multi-use shampoo, conditioner, and shower gel, however, the shampoo and conditioner in my room was empty. I would think the staff would check this when they clean up after a previous customer. They provide a simple self-serve breakfast, which is convenient.
The only redeeming part of the stay was the sheets and bed. They were comfortable. The hotel was dated & it needs a refresh. But the biggest issue is the location. It did not feel safe. There was lots of sketchy people roaming the street. Multi family complexes directly across the street (which led to lots of traffic and noise). Would not stay again.
Either crooks or incompetent. My company booked me into the property for 6 days. They paid with a company card through a travel service. I get there and provide my personal credit card for incidentals. The lady runs it and hands me a receipt for $900. She did not see that another card had already been used. After calling my boss she refunded the money. Today I was ordered to another region by my company and checked out of the hotel. I received a zero-balance receipt. Later, my personal card was charged another $339. Alex told me via phone that the woman who checked me out charged the wrong card. I asked to speak to the manager He told me he would have the manager call me immediately.
Dark rooms uninviting decor. Gym equipment broken and barely functioning. Rushed and unfriendly reception. Was it the summer heat or that the hotel is fully booked (what? Must be slim pickings) Next time I'm here, I'll be sure to look elsewhere.
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