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Extended Stay America - Sacramento - Northgate

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Extended Stay America - Sacramento - Northgate
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
2 reviews
Reviewed 2 weeks ago

Are you looking for a cheap place to stay? Well then you found it. It is the cheapest extended stay in Sacramento, for obvious reasons. Unmaintained building, that leads to frequent water and power outages Poorly paid, housekeeping collects bottles/cans from all the rooms as she cleans, I recycle my own bottles, so is no wonder my room rarely gets... More 

Helpful?
Thank Divinehope
La Jolla, California
Level Contributor
65 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 September 2016

The hotel is conveniently located near highway (Interstate 80), 10 miles from the Sacramento Airport, 6 miles from downtown, and 19 miles from UC Davis. The room is spacious; it is a studio apartment. It has kitchen facilities--although no utensils. It provides simple, complimentary breakfast (oatmeal, muffin, coffee, etc.).

Helpful?
Thank Charles T
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 August 2016 via mobile

Checked in and decided to take a nap, pulled back the blanket and found crumbs of potato chips between the sheets. Not a good start to say the least. No pool Drugs going in and out most of the day Bathrooms feel very dirty I checked out after only 2 days. Need I say more?

Helpful?
Thank Timothy O
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed of hearing about the experience you went through during your stay. Please accept my apology. Your comments were reviewed by the staff, and we will fix the issues you ran into and continue to make it better moving forward, to make... More 

Mt shasta, Ca.
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2016 via mobile

Jennifer was great. She helped with everything and went above and beyond making sure we had what we needed. The place has decent parking and close to a few restaurants. It is just off the freeway. They offer grab and go breakfast which isn't super flash but it is something included in the price. Over all room is decent, Clean,... More 

Helpful?
Thank Tyson G
Quincy, Washington
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2016

Room 240's toilet wouldn't flush when needed so be prepared to try 3 or 4 times and then wait for it to refill. Big gaps around door letting in noise & light and cigarette smoke from smokers at bottom of stairs. Location was OK. Would have been nice if there was a gate through to the restaurants next door.

Helpful?
Thank plaza7
Baltimore, Maryland
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 June 2016 via mobile

Unfortunately the long term guests here negatively affect this review. I'm almost tempted to give 2 stars but it's not managements fault that the other guests were loud, up late and up early. The room and premises were very clean but the room was worn. The furniture and countertops were really knicked up. Carpet was in good condition. Omg the... More 

Helpful?
Thank acbliss1386
Mountain View, California
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2016

Checked in to this hotel on the 10th of June. I had no dishes, toaster, pots or pans. When we called the front desk they told us "they were washing the dishes" Two days later I guess they are still washing the dishes. Also we didn't get a toaster. When they finally brought one over, it was broken, Called to... More 

Helpful?
Thank jvilla2027
Mount Juliet
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 May 2016 via mobile

We checked in and because we had a trailer we were told to park in back of the building behind the dumpster. We did so and unloaded our vehicle (thankfully) and went to our room. We decided to walk next door to eat and when passing the office we were stopped by a gentleman walking a dog. He asked if... More 

Helpful?
Thank DavidSMountJulietTN
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 April 2016 via mobile

The evening hostess was sweet. She just works here and none of the following is her fault: UNCLEAN! Dirty carpet, Gross kitchen area, tiny rooms, smelly/smoky rooms (we tried 2...so so so smoky), limited breakfast (but at least you can grab and go), toilet lid is "chewed" up (?), limited wifi, unlevel floor (2nd floor), unkempt grounds, unsightly building, and... More 

Helpful?
1 Thank Jennifer A
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your comments about our front desk staff; however, I sincerely apologize for the room conditions you experienced. Your comments were reviewed by the staff, and we will make sure we are implementing deep cleaning and preventative maintenance procedures. I will also make... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2015

I tried to have my issues resolved with them, but their head office number drops calls when you're put on hold and the new manager of this site, Eric Craig, told me he couldn't tell me anything because "it's above his pay grade". This hotel is very dirty, the elevator reeks of urine and the hallways are filled with the... More 

Helpful?
Thank Kira H

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Sacramento - Northgate

Address: 3825 Rosin Court, Sacramento, CA 95834
Region: United States > California > Sacramento
Price Range: ₹ 4,798 - ₹ 6,649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Northgate 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay America Sacramento
Sacramento Extended Stay
Extended Stay Sacramento
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Questions & Answers

Questions? Get answers from Extended Stay America - Sacramento - Northgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to west el camino or west Sacramento or Arden way if you want a better experience”
 of 5 bubbles Divinehope, 18 Nov 2016 | Read review
“Make sure you have all you need and don't accept excuses for not having dishes, ETC.”
 of 5 bubbles jvilla2027, 15 Jun 2016 | Read review
“avoid this location !!!!!!!!!!!!!!!!!!”
 of 5 bubbles cyberbob2015, 6 Dec 2015 | Read review
“Top floor, no people walking above you. North (odd numbers) side. Police are often down at the end of the road in view of this side.”
 of 5 bubbles K7145MIbrianb, 16 Nov 2015 | Read review
“If you want a good room, choose another hotel.....”
 of 5 bubbles B3350TItomb, 6 Nov 2015 | Read review
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