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DoubleTree by Hilton Hotel Sacramento

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1,265 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Sacramento
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Showing 1,255: English reviews
burbank, United States
Reviewed 25 June 2016

people with allergies might have difficulty with the goosedown beddings. overall the location and hospitality was good. good setting for a conference. loved the hot cookies. would stay there again on business or pleasure.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dominique E
Oakland, United States
Reviewed 25 June 2016

I would not come back here unless for the same reason as for this stay-- if I am attending a conference in the hotel. It was nice to get the conference rate, and convenient to stay there. Cons: layout means you have to walk very far to your room, restaurant not nearly big enough to accommodate conference-goers, dirty/worn lobby, slow...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elizabeth W
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Elizabeth, It was so great having you and several of your colleagues here for your recent conference! Thank you so much! While I'm thrilled that you enjoyed several aspects of your stay, such as the ultra high-speed Internet and the great pool, I regret that not every part of your stay met your expectations. For this, I am truly...

Clovis, United States
Reviewed 22 June 2016

Amenities made this business stay relaxing. Juliet at the restaurant took great care of me. The warm cookie at check-in, is always a welcome plus. This property is also located across from the Arden Mall, so lots to choose from for shopping and eating. Will definitely make this my go to business hotel while in Sacramento.

Review collected in partnership with DoubleTree by Hilton
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1Thank Terri M
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Terri, Thank you so much for your recent stay and for sending us such kind comments. We made sure that Juliet saw her name mentioned, and we will present a nice little reward for her perfect hospitality spirit. It's great that you also find the DoubleTree by Hilton Sacramento so convenient to ideal locations, such as the Arden Mall...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 22 June 2016 via mobile

We are staying here one night. I was hopeful it would meet my expectations but it did not. The moment I walked into the lobby I smelled an old musty smell and it permeates throughout the hotel and in the rooms. Reminds me of a locker room. We brought a box fan and can open the patio door so that...

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1Thank A TripAdvisor Member
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Greetings, and thank you so much for staying with us and for providing such detailed feedback. I am very sorry that not all aspects of your stay met your expectations. As the new General Manager of this hotel, I'm happy to report that we are gearing up for a MAJOR renovation, which I hope you'll get to see at some...

San Francisco, California
Reviewed 21 June 2016

The staffing was great! The food was exceptional. The cleanliness could have been better. I left there with mixed feelings. Was treated very well, very comfortable with my business trip but very disappointed and disgusted with multiple bug bites.

Review collected in partnership with DoubleTree by Hilton
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1Thank lindanU1753TH
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi there! Thank you so much for your recent stay with us and for providing some nice detailed feedback. It is so nice to hear that you found the staff to be great and the food to be exceptional. I regret, however, that not every aspect of your stay met your expectations. For that, I am very sorry. We continue...

MINDEN, USA
Reviewed 20 June 2016

This was our second time staying at this hotel within a year. We decided to give this hotel another chance as our first stay wasn't that great due to pool/hot tub chemicals being too strong and making our kids sick. This time, our room was dirty, the sliding glass door didn't roll properly to our balcony, the people above us...

Review collected in partnership with DoubleTree by Hilton
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1Thank AMY D
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Amy, Thank you for staying with us again. I greatly appreciate the detailed feedback you provided, and I deeply regret the challenges you experienced in this most recent stay. Please know that we take your comments very seriously and will continue to strive to make things better. I'm very sorry that not every aspect of your stay met your...

Des Moines, United States
Reviewed 14 June 2016

This hotel never lets you check in before 4 and then there are long lines because there is not enough desk staff. The last time I was there, the room was very dirty, carpets not vacuumed, curtains torn and dirty, toilet dirty, drawers left open, towels thrown in shelves unfolded - a general attitude of "I don't care." I top...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lois A
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Lois, Thank you so much for your recent stay with us. Thank you also for your candid feedback. Although it's disturbing to hear about this challenges, as the new General Manager of this hotel I definitely need to know, and I promise that I will personally be following up to help ensure a better experience for you next time....

Monterey, California
Reviewed 14 June 2016

I've stayed in seven different Sacramento hotels in the past year & this is my favorite for business & pleasure. Next month my husband & I will be staying to go to the State Fair, which they have a GREAT location for, any event held at the fair grounds I would recommend staying here. This hotel is in a great...

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Thank AEreviews
Reviewed 13 June 2016 via mobile

I come here for work!! The location is right next to a mall and there are plenty of restaurants in the area that are good!! The hotel room is an average room!! It is better then a motel 6!! On the plus side there is a refrigerator and microwave in your room!!

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Thank 11wilsonerickson
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Thank you for staying with us for work!! Glad to hear you find our location convenient to the mall and other great attractions!! Sorry that you found the room to be just average, but we're excited to soon be starting a MAJOR hotel renovation!! Agreed that we are way, way better than a Motel 6!! Always happy to make sure...

Sacramento, CA
Reviewed 9 June 2016 via mobile

I recently stayed at the Doubletree for 5 nights with my wife and 3 and 6 year old. I had low expectations for the hotel as I thought this was a bit older property and the location near Arden mall I thought might bring some noise and nonsense. I was very pleasantly surprised. Rooms were nice, but obviously a bit...

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Helpful?
Thank Sw0rd
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Sw0rd: Thank you so much for your extremely generous 5-star review of the DoubleTree by Hilton Sacramento! The entire team was so pleased to hear such kind remarks about the great, attentive service you received at every turn. We do acknowledge that the property has a few scuffs here and there, but you may be happy to hear that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815
Region: United States > California > Sacramento
Price Range: ₹ 8,159 - ₹ 17,475 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotwire, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, HotelQuickly, getaroom.com and HotelsClick so you can book your DoubleTree by Hilton Hotel Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HHonors members--additional wifi option. Wifi works in room/common areas, not meeting rooms unless meeting coordinator paid for it.”
arlene821, 27 Apr 2017 | Read review
“Hilton hhonors floor.”
alaskansurfer, 26 Apr 2017 | Read review
“Get one closer to lobby, the wings are a very very long walk.”
googinsg, 23 Apr 2017 | Read review
“I was in Sutter Wing, room 5108.”
Jaythethird, 2 Apr 2017 | Read review
“Hotel needs upgrades”
DeeinTurkey, 22 Mar 2017 | Read review
5 of 5