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DoubleTree by Hilton Hotel Sacramento

Booking.comUS$ 161*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Sacramento
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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Sacramento
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Showing 1,283: English reviews
Morro Bay
Reviewed 8 September 2016

Really enjoyed the comfort and the helpfulness and friendliness of the staff. Listened to music in the large conference rooms for four days. Enjoyed a jazz festival and didn't have to leave the hotel for anything!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank francielw2014
Montgomery, Alabama
Reviewed 5 September 2016

If you have a meeting in the downtown area then you probably don't want to stay here. Although they have a shuttle it is rarely available and a taxi into the city will cost you about $25 so figure that into your cost when comparing prices.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Badallergies
Portland
Reviewed 4 September 2016

Great location Dirty rooms and hallways because old smely carpets Great breakfast but bad staff Not welcome feeling from front desk Called from parking gate as my card was t working nobody picked up had to walk to fri t desk Could be great hotel with better service and remodeled

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Constantin I
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Constantine, Thank you for your recent stay with us. While I'm thrilled that you found our location to be great, I regret hearing that not every aspect of your stay met your expectations, particularly the challenge with the parking gate. You might be interested to know that very shortly we are about to begin a major and much needed...

Tara Hills, California, United States
Reviewed 28 August 2016

Wonderful staff. Housekeeping at El Dorado was far from average. It was unacceptable. Bath tub was not clean and floors unkempt. From a traveler's perspective, it was disconcerting. Hotel manager called to apologized and compensate, but issue was not remedied.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jocel0711
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Jocel, It was a pleasure having you as a recent guest of our hotel, and I'm thrilled to hear that you found the staff to be wonderful in general. However, I'm very sorry to hear about the cleanliness efforts you experienced. While I'm happy one of my managers reached out to you in an attempt to make things right,...

Los Angeles, California
Reviewed 24 August 2016

All great except we were told room was ready and that we could check in prior to the 4:00 check in- we waited 3 hours. Other than that the staff was excellent and very attentive. Centrally located rooms very clean as was the pool.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank karenlN2000PR
San Diego, California
Reviewed 23 August 2016

Stayed 2 nights with the family. Very large hotel, not very modern, but we felt very comfortable in our room. The best thing was the service and the staff - very accommodating and helpful, from the person who checked us in to the staff who helped us with the roll-away bed and the lady at breakfast. When you travel with...

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Helpful?
Thank Altor152
Kalamazoo, Michigan
Reviewed 22 August 2016

The hotel was decent overall but there are a lot of items that need to be fixed. First of all the elevator in my area would sometimes stop 1/2 foot from the floor level. My sink area in my room was a little dirty and still had crud over the faucet. I felt there could have been a little more...

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Helpful?
Thank Kalpers
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Kalpers, It was so great having you as our guest recently! I'm thrilled that you found the hotel decent overall, but I do regret hearing about the challenges you experienced. For this, I am deeply sorry. We will definitely look into these matters. We hope to welcome you back soon! Sincerely, Chad Rogers General Manager

Hayward, United States
Reviewed 21 August 2016

I have no complaints or suggestions for improvement. I enjoy may stay here every time I come which has bee for nine years. The cookies are wonderful and a great touch. the check in and check out wait times are sometimes longer than expected but the staff are so friendly and considerate that I have never minded.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sandrea W
Reviewed 20 August 2016

I stayed her on business for one night and one night was way too many. I will NEVER stay here again. The lobby and check in are nice, the Desk Clerk was great. But....please don't be fooled. As I walked to my room on a very LONG confusing walk I could smell something.. musty, mildew, old. I opened up my...

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Helpful?
1Thank Cindy L
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear Cindy, Thank you so much for your recent stay with us and for taking the time to provide some valuable feedback. While I'm happy that your initial arrival experience was nice, I regret hearing about the number of challenges you faced in the room. For this I offer my deepest apologies. Your status as a Gold Elite member is...

Oakland
Reviewed 19 August 2016

Staff was friendly, room was nice and breakfast was good. That said I sensed that aspects of the hotel needed improving. For example, the hot water in my room wouldn't completely turn off. And, the fabric on the seat facing me in the booth I sat in for breakfast was almost totally worn off and the table was sticky as...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KenM1

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815-4702
Region: United States > California > Sacramento
Price Range: ₹ 8,230 - ₹ 16,914 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room on 3rd floor which is the top floor away from elevator”
  • Queen bed
  • View from balcony on 3rd floor of Arden Fair Wing
2thdoc73, 20 May 2017 | Read review
“I was at El Dorado building in a room facing the garden/pool. Other buildings have view to the parking or avenue.”
thiagom978, 17 May 2017 | Read review
“3rd floor so no one above you, request room without connecting door”
netsirk, 10 May 2017 | Read review
“stay away from this place”
DieselFumes, 2 May 2017 | Read review
“HHonors members--additional wifi option. Wifi works in room/common areas, not meeting rooms unless meeting coordinator paid for it.”
arlene821, 27 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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