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DoubleTree by Hilton Hotel Sacramento

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DoubleTree by Hilton Hotel Sacramento
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1,229 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Sacramento
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Showing 1,219: English reviews
Walnut Creek, California
Reviewed 2 weeks ago

I stayed at this hotel for a recent conference that I attended in late February 2017. The check-in process was easy and they were able to accomodate my needs. I needed to added a 2nd person to my room and add a double bed to my room. The staff was awesome at making my adjustments. I spent some time at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Igor N
Portland, Oregon
Reviewed 3 weeks ago

Make double sure you do not stay anywhere near the I5. Sac town is very sketchy. This DoubleTree is a Hilton standard issue, and all the boxes were ticked. I needed my truck close and was allowed to put it in a 15 minute spot. 24 hr outdoor roaming security makes this hotel very safe. Room service was on time...

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Helpful?
Thank Hammytoss
Reviewed 3 weeks ago via mobile

The exterior of the property is very dull and in dire need of an update. The guest rooms have that "hotel room" smell and the decor is also dull and outdated. Since I was here for work, I was heavily relying on the internet (WiFi) which is not even accessible in the conference rooms. In the guest rooms the WiFi...

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Helpful?
Thank Roxy D
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear Roxy D, We appreciate your feedback on the speed of our internet service at our hotel. We’re sorry for the inconvenience and are currently addressing this issue with our service provider. As well, I regret that you were disappointed with the condition of your room and will address this with our team. Thank you for bringing these to our...

San Jose, United States
Reviewed 4 weeks ago

I love this hotel and the staff...the staff make up for any upgrades that people may think the property needs. From the front desk staff to the restaurant staff to the housekeeping staff they are very attentive to guest needs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K3316TDsandrab
Mount Vernon, Illinois
Reviewed 4 weeks ago

The layout of the rooms is a little odd. Rooms are all off the main lobby in multistory pods that connect back to the main lobby through hallways. Area around the hotel seems nice. A large mall and some restaurants and bars are near by. Traffic can be challenging depending on direction you are going but seems pretty easy to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chip F
Bayville, New York
Reviewed 4 weeks ago via mobile

The room was generous size, with a small balcony. The bathroom was clean, but a bit outdated and a quite shallow tub. The breakfast was a generous buffet, with a good selection, even gluten free bread on request. Plenty of parking.

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Thank viganiko
San Francisco, California
Reviewed 4 weeks ago

The check in process was very poor. Pillows are small, uncomfortable, and not consistent with any other Doubletree. My room had ants & spiders in it, and the staff could care less. I travel weekly, and Hilton is my preferred hotel brand. However, I don't recommend this one!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jonathanbF8405TS
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear jonathanbF8405TS, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we’re working with our team to ensure the situations don’t happen again. As well, our guests’ health and safety is extremely important to us and we...

Klamath falls, Oregon
Reviewed 4 weeks ago

This is an older hotel, which is fine, but the carpeting needs to be replaced and the air conditioners need to be repaired or replaced. The microwave smelled like the internal components were burning when we tried to use it, so we turned it off and unplugged it. The a/c never really cooled the room down; we had the thermostat...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diana J
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear Diana J, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and comfort you deserved during your recent stay at our hotel. We apologize for the issues encountered in your room, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay...

Sacramento, California
Reviewed 15 February 2017

Double Tree by Hilton is always a great experience. The hotel and the rooms are always beautiful and clean. The staff is always friendly, knowledgeable and professional. The value for the price is excellent.

Review collected in partnership with DoubleTree by Hilton
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Thank vicki c
Garden Grove, California
Reviewed 14 February 2017

I always get the best service at this Doubletree in Sacramento. The karaoke nights are so fun with its regulars. You can count on chef Charlie making delicious meals and the service is always friendly

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ralarson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815
Region: United States > California > Sacramento
Price Range: ₹ 8,954 - ₹ 17,843 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
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Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel needs upgrades”
 of 5 bubbles DeeinTurkey, 22 Mar 2017 | Read review
“Most look at car park”
 of 5 bubbles IMJetlagged, 21 Mar 2017 | Read review
“Make sure your water us warm before going to bed!”
 of 5 bubbles kellycK6130TU, 6 Feb 2017 | Read review
“Try and get a room closer to the entrance as the distant blocks of room are quite a hike.”
 of 5 bubbles LiveLightly5, 30 Jan 2017 | Read review
“Always choose top floors”
 of 5 bubbles JohnA724, 27 Jan 2017 | Read review
5 of 5