We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN John Jay Inn

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN John Jay Inn
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

198 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 195: English reviews
Start your review of BEST WESTERN John Jay Inn
 Click to rate
Reviewed yesterday NEW

Every time I've stayed here the internet was weak and I could not stream videos on my phone nor laptop. The wait for check out was a while and my car was blocked in by service workers. Also the HDMI port behind the televisions are always difficult.

Review collected in partnership with Best Western
 Report
Helpful?
Thank errielh
Smith, NV, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

Really enjoyed the room, and being able to work in the living room area while spouse slept comfortably behind a closed door. Pillows are better than usual for a Best Western. All in all a great, if short, stay.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Gail E
About Hotel's Favourite Review
Tipton, California
Reviewed 3 weeks ago

Recently I stayed at the Jay Johnson Best Western in Sacramento. Immediately from check I was not satisfied with the service that was provided. I had a rate that was quoted to me, but when I arrived the rate had changed. The rate was guaranteed, but they would not honor the rate. I ended up having to pay an additional...

 Report
Helpful?
Thank nursewilliams2017
Joe C, General Manager at BEST WESTERN John Jay Inn, responded to this review

Dear valued guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Clovis, United States
Reviewed 21 March 2017

Needed a place to stay while traveling. Chose this BW for access, location on our route and reviews. It's a small property in what appeared to be a developing industrial/shopping area. It was quiet, not far off the freeway and parking was not an issue. I agree that the water pressure is low, but our experience was that the room...

 Report
Helpful?
Thank Patty R
los angeles, United States
Reviewed 14 March 2017

This place absolutely sucks. It feels like a motel. Maybe a notch up from a motel. Water pressure was low and cold. My room at stains in the carpet. Customer service is bad and uncaring. Would not recommend ever!

Review collected in partnership with Best Western
 Report
Helpful?
Thank Destin A
Joe C, General Manager at BEST WESTERN John Jay Inn, responded to this review

I'm so sorry your stay was so unpleasant. Thank you for bringing this to my attention I do apologize and would like for you to give us another chance.

Temecula, California
Reviewed 8 March 2017 via mobile

The staff was super friendly but the place was just so so. Bed was not great. No quilt or much bedding two sheets and a super thin blanket. TV remote didn't work. I walk to a nearby store in the afternoon only to be propositioned by several guys. I won't be walking again. In fact it's not likely I would...

 Report
Helpful?
Thank Hawaiianbee
Sonoma Country, CA
Reviewed 6 November 2016

I try to stay at Best Western's when I can because I usually find them fairly priced for the accommodations. This older hotel is in need of a complete renovation. The lobby and check in area was uninviting, the rooms and corridors very worn, and the "breakfast" one of the skimpiest. If I am in the area again, this will...

 Report
Helpful?
Thank Savannah2010
Carson City, Nevada
Reviewed 4 November 2016

This hotel was clean, The beds were comfortable. The room was quiet. This hotel was close to HI way 99 and easy to get too. One of the most interesting things about this hotel was it's free breakfast...There was a lot of variety but most of food was in TV tray type breakfasts in the refrigerator. I have never seen...

 Report
Helpful?
1Thank bassngal1
MISSISSAUGA, Canada
Reviewed 18 October 2016

it is good play to staying for trip to business, or something else..very comfortable in and out...meeting with friend and group excellent , clean, quiet, good location to exit...it is good for holidays or pleasure when you need a place on your business,.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Van Bay L
United States
Reviewed 18 October 2016

We stayed here on a business trip because it was close to the job site. It was a nice place to come back to for the evening. The hotel is close to the freeway and close to stores and restaurants. Just minutes from the Capital.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Doug A

23 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (3)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sacramento
7.6 km away
Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
0.1 km away
Americas Best Value Inn - Sacramento/Elk Grove
6.3 km away
Hilton Garden Inn Sacramento Elk Grove
Show Prices
Show Prices
Show Prices
2.6 km away
Fairfield Inn & Suites Sacramento Elk Grove
6.1 km away
Holiday Inn Express Hotel & Suites Elk Grove East
8.4 km away
Comfort Inn & Suites Sacramento University Area
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN John Jay Inn

Address: 15 Massie Court, Sacramento, CA 95823-4301
Region: United States > California > Sacramento
Price Range: ₹ 7,196 - ₹ 8,557 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN John Jay Inn 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Orbitz, Priceline, Travelocity, Best Western, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN John Jay Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sacramento
Sacramento Best Western
Hotel Style:
#6 Best Value Hotel in Sacramento
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from BEST WESTERN John Jay Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment!!”
nursewilliams2017, 30 Mar 2017 | Read review
“Rooms facing the rear of the motel are quietest.”
9williaml, 12 Apr 2015 | Read review
“Talk to Joe! He will take care of you.”
560markc, 26 Mar 2014 | Read review
“Don't stay on the bottom floor”
In2trees, 20 Dec 2013 | Read review
“Room 116 was on ground floor and close to entrance”
BennettsCruise, 14 Oct 2013 | Read review
5 of 5