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Hilton Sacramento Arden West

Expedia.comUS$ 228*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Sacramento Arden West
Hilton Sacramento Arden West
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784 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Sacramento, United States
Reviewed 1 week ago

Hotel was average but could've been above average had the bath tub drainage functioned. I had to shower standing in a foot of water since the tub wouldn't drain. It was late, otherwise I would'be requested a room change. Also, there were two beds in my room; one with make up on the pillow and the other bed had stains...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sheilalN1830TI
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us through Trip Advisor. We take your guests comments very seriously as they are essential to our business. I have shared your feedback with our team for review. I also appreciate the kind words you shared about our staff. We hope you will give us another...

HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016 via mobile

This was my first time staying at this particular Hilton.Not being particularly familiar with the Sacramento area I was relieved that the conference was at a large hotel like Hilton,as a prior conference some years ago left me in a not so great hotel in a sketchy part of town. I stayed for 2 nights in a nice room on...

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Helpful?
1Thank Karen P
About Hotel's Favourite Review
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Karen P, Thank you for your review. We appreciate that your group choose the Hilton Sacramento for your conference. We are delighted to hear that you enjoyed the facility and our services. We look forward to welcoming you back in the future should your travels bring you back to the area.

Reviewed 1 week ago

Excellent service!! Love the salt water pool! Lots of amazing staff and good people greated every time you came in lovely rooms with great views nice shower and very clean and very affordable for the amazing hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rhyonna
Sami Q, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Rhyonna, Thank you for taking the time to share your recent experience with us through Trip Advisor. We are happy to hear that you had a great experience. We hope you will join us again should your travels bring you back to the Sacramento area.

San Leandro
Reviewed 1 week ago

I've used this hotel for business on many occasions. The quality of service has remained the same...top notch for the price. It's conveniently located to restaurants, shopping, downtown and the freeways.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nanette G
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Nanette G, Thank you for taking the time to share your recent experience with us. We are happy to hear that you continue to choose the Hilton Sacramento when in the area. We hope to see you in the near future.

Reviewed 2 weeks ago

We were part of a group of 200 people that was participating in a wedding. The group price was excellent plus they provided a shuttle service for our group. We all were very impressed by the renovation of this hotel, you can initially see in the difference in lobby. Thank you

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 151jmcwy
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your kind review. We appreciate that your party chose to stay with us for this special occasion. We are please to hear that you have a great experience. We hope you will join us again in the near future.

Clovis, United States
Reviewed 2 weeks ago

I recommend this hotel for all business travelers. They truly understand business travelers. Great staff. Great food. And a wonderful spa. Quiet rooms. Good sleep. Easy to get downtown. Easy parking. I've stayed here many times each month for 15 years. I know this place well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank denniskY8639DX
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your continued loyalty to the Hilton Sacramento. We appreciate you taking the time to share your experience with other travelers through Trip Advisor. We hope to see you again soon.

Seattle, Washington
Reviewed 2 weeks ago

Room that was given to me smelled like cigarette smoke so badly that it was hard to sleep. The front desk staff and a manager on staff did not take any action other than to send up a housekeeping representative to spray Lysol in the room. That just did not cut it. The room itself should not have been rendered...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank aad436
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. I am very sorry that your stay was not a pleasant one. I understand your frustration and we are resolving the issue with this guest room. I have shared your comments with our team as well to make sure this type of error does not...

MAPLE RIDGE
Reviewed 2 weeks ago

This Hotel was outside Sacramento with shopping close by. We were at a sporting event in Davis and this was farther then I expected, but still a lovely stay. The staff were wonderful for everything we asked and extremely accommodating.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joie K
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Joie K, Thank you for taking the time to share your recent experience with us through Trip Advisor. We are pleased to hear you had a good visit and we hope to see you again soon.

Kalamazoo, Michigan
Reviewed 3 weeks ago

The bathroom was dirty and wifi did not work To be fair I did not ask for a different room because I had been in the room for a few hours before I noticed and did not want to go through the hassle but reall, I would not exp ct this from a Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AJ3920SK
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your feedback. We are very sorry we did not met and exceed your expectations. I can assure you this is not the standard of our hotel and I will be sharing your comments with our team. We hope you will give us another chance to serve you in the future.

Bakersfield, United States
Reviewed 3 weeks ago

The room was not clean well. There was a bad smell and a very loud noise from the AC all night. I could not sleep all night. I think it was the worst room I ever stayed. People are polite and helpful. I visited Sacramento for work and I was so tired the next day, because I could not sleep...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ioannisa349
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank your for taking the time to share your recent experience with us through Trip Advisor. I sincerely apologize that we did not met and exceed your expectations. I can assure you this is not the standard of our hotel, and we appreciate your feedback as we take our guest's comments very seriously. I have shared your review...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Hilton Sacramento Arden West is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 

Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Region: United States > California > Sacramento
Price Range: ₹ 9,308 - ₹ 18,293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com, Hotwire, Orbitz, Priceline, Travelocity, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hilton Sacramento Arden West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton
Hotel Style:
#9 Romantic Hotel in Sacramento
#16 Family Hotel in Sacramento
#27 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sacramento Arden West staff and other travellers.
3 questions
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Questions? Get answers from Hilton Sacramento Arden West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the highway faces the south... alots of traffic noise at night”
ClintA_13, 12 Apr 2017 | Read review
“Chose a non-adjoining room not facing the freeway.”
Jildatheonly, 6 Apr 2017 | Read review
“The side of the hotel not overlooking the freeway is probably quieter.”
johnmK4817MY, 1 Apr 2017 | Read review
“All the rooms seem exactly the same”
googinsg, 13 Mar 2017 | Read review
“always high floor and far from elevators”
stevenroz, 23 Feb 2017 | Read review
5 of 5
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US$ 228* /night
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Prices are for 1 room, 2 adults
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