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Best Western Plus Sutter House

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Traveller (154)
Room & Suite (243)
Pool & Beach (37)
Overview
Hotel website
1100 H St, Sacramento, CA 95814-2812 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Bar/Lounge
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Plus Sutter House
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Reviews (860)
Filter reviews
806 results
Traveller rating
424
255
72
27
28
Traveller type
Time of year
LanguageEnglish
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424
255
72
27
28
Show reviews that mention
All reviews convention center light rail waffles best westerns old town walking distance convenient location pool area nice pool great place to stay room was clean free breakfast downtown area would definitely stay here again business trip great room very nice hotel
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1 - 5 of 806 reviews
Reviewed 6 days ago

This hotel is close enough the the Sacramento Convention Center that I could walk. The hotel has great indoor parking. The rooms were very clean and comfortable! The staff all said hello whenever we saw each other and that was a very pleasant interaction.

Review collected in partnership with Best Western
Thank jennifer18816
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 5 days ago

Dear Traveler, Thank you so much for your kind review, we truly appreciate you staying with us and hope to see you again!

Hotel's Favourite
Reviewed 10 September 2018

We stayed at Best Western Plus Sutter House in downtown so we could be close to the convention center. The hotel is being renovated so there was work being done in the lobby and at the pool area so I can't rate how it was....More

Review collected in partnership with Best Western
Thank 514rachellec
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 5 weeks ago

Dear Traveler, Thank you so much for your review, we truly appreciate you staying with us and look forward to welcoming you back the next time your travels bring you to Sacramento.

Reviewed 1 week ago via mobile

If I could give this place a zero then I would. NEVER in my life have I had a stay so foul and terrible. If you stay here, you must know what you're getting yourself into. Stayed here with my husband and 2 year old...More

Thank Nadia C
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 5 days ago

Dear Traveler, I am truly sorry for you feeling uncomfortable at our hotel. As discussed, the feces were not human, it was a dog's and the owners went back to their room to retrieve something to clean it up. Unfortunately, you and your family happened...More

Reviewed 1 week ago

There was construction going on without any masking for the dust. I became very ill and barely able to breathe for two days after my stay. The dust made my eyes sting. It was everywhere including on the food at breakfast. The staff was unconcerned...More

Review collected in partnership with Best Western
Thank 166ted
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 1 week ago

Dear Traveler, I am truly sorry that you had such a poor experience, unfortunately there never is a good time to do renovations, so we chose the end of summer as this would affect the least amount of our hotel guests and also before the...More

Reviewed 2 weeks ago

The fact that I basically had no option to go to another hotel was the only reason I stayed all four nights. The hotel is under construction so the pool was not available. That’s something I would have liked to know before my trip out...More

Review collected in partnership with Best Western
Thank gerrydietrich
Response from doris1974, General Manager at Best Western Plus Sutter HouseResponded 2 weeks ago

Dear Traveler, There never is a good time to do renovations so we tried to chose the time of year that would affect the least amount of our guests and also before the rains begin. Our pool and walkways on the first floor are being...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Air Conditioning
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms
Number of rooms
98
Price range
US$ 151 - US$ 285 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Sutter House Hotel Sacramento
,
Best Western Sutter Hotel
,
Best Western Sacramento
,
Sacramento Best Western
Location
United States > California > Sacramento
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms
Number of rooms
98
Price range
US$ 151 - US$ 285 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Sutter House Hotel Sacramento
,
Best Western Sutter Hotel
,
Best Western Sacramento
,
Sacramento Best Western
Location
United States > California > Sacramento
Photos
Traveller (154)
Room & Suite (243)
Pool & Beach (37)
Dining (33)
Amenities (9)
Business Centre & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 317 nearby attractions
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Sacramento Convention Center
105 reviews
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Questions & Answers
Ask a question
Climber367027
12 January 2018|
AnswerShow all 4 answers
Response from Bartholomew2 | Reviewed this property |
No, it won't. You are in a dense city neighborhood with businesses all around. The parking is under the 2nd floor wing of the hotel, next to the hotel lobby. I was able to park my Dodge Ram extended cab but held my breath... More
1
Vote
Karen M
6 April 2017|
AnswerShow all 10 answers
Response from doris1974 | Property representative |
Good morning, we have parking (car)that is both covered and uncovered that is complimentary to our hotel guests.
1
Vote
jolieqe
13 January 2017|
AnswerShow all 3 answers
Response from doris1974 | Property representative |
The Golden 1 Center is approximately 5 blocks from the hotel, and I have walked it many times, alone as well as with someone, and have felt safe. We do offer free parking to our hotel guests.
0
Votes
Room Tips
"away from construction"
wellsfam
10 Sep 2018
Read review
"Ask for a quiet room."
SanDiegobased
5 Sep 2018
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"Most rooms face the street and you will notice the noise level increase in the morning as people commute to..."
955ginnyz
17 Aug 2018
Read review
"Avoid rooms on east side due to light rail transit on that street."
Dutchpirate
26 Jun 2018
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