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Sheraton Grand Sacramento Hotel

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Traveller (335)
Room & Suite (232)
Dining (36)
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Overview
  • Excellent41%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“convention center”(167 reviews)
“window seat”(26 reviews)
“public market”(24 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton Grand Sacramento Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Sacramento Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,054)
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Traveller rating
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All reviewsconvention centerwindow seatpublic marketthe club loungeacross the streetroom serviceself parkingper daystate capitolheart of downtownbusiness hotelhotel restaurantbusiness tripvery nice hotelfront desk staffthe room was niceold town
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501 - 505 of 1,035 reviews
Reviewed 28 December 2013

Stayed here M-Th for nearly a year for business. Really the only option for SPG in the Sacramento area and solid option over all other brands. Gets a lot of conference traffic but lounge and upgrades were fairly frequent over the course of the year....More

Thank David T
Response from Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento HotelResponded 30 December 2013

Dear David T, We thank you for your continued loyalty to Sheraton Grand Scaramento and Starwood Hotels! We are so glad to hear you make us your home away from home and continue to enjoy your stays. We hope to see much more of your...More

Reviewed 20 December 2013

I had to make reservations for about 8 people with different itineraries. It got so complicated but the gracious and patient reservation personnel at the Sheraton Grand were very helpful and accomodating. They understood the complications of sending people to big conferences and their special...More

1  Thank Lucy M
Reviewed 13 December 2013

billing problem. tried to book a room for my parents. my dad ended up being charged, after two weeks of explaining and leaving messages with no returns, I talked to John David who instead of transferring me asked what I needed help with, apologized and...More

Thank mpatch2013
Reviewed 12 December 2013

The only negative I found this visit was the dinner room service trays were still sitting in the hallway at 7 AM the next morning. I hadn't noticed this on previous stays; maybe there has been a change in day staffing hours, but thought I...More

Thank Ardith d
Reviewed 6 December 2013 via mobile

I booked a reservation here because it is the host hotel for the California International Marathon. While the decor is nice looking and the lobby and bar area seems nice, the beds in the rooms are old and tired. I booked a room with 2...More

1  Thank TNJtraveler111
Response from Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento HotelResponded 11 December 2013

Dear TXtraveler1111, We appreciate you taking the time to review our hotel and let us know about your recent stay. We sincerely apologize for the issue you encountered with our beds! Our Sheraton Sweet Sleeper bed is typically a highlight for guests, and we couldn’t...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 186 - US$ 567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 186 - US$ 567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (335)
Room & Suite (232)
Dining (36)
Pool & Beach (14)
Amenities (27)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
chickamu2014
31 August 2017|
AnswerShow all 6 answers
Response from Lisa O | Property representative |
Good Afternoon! Our valet service is $32.00 overnight and the self- parking garage located directly across the street from us on 13th and J is $25.00 overnight. Thank you!
0
Votes
Pami R
5 April 2017|
Answer
Response from Lisa O | Property representative |
Good Morning Pami, unfortunately we do not have any guest rooms with a jacuzzi inside!
0
Votes
30 March 2017|
AnswerShow all 3 answers
Response from Lisa O | Property representative |
Good Morning, thank you for your question! In our Club Lounge we offer a Continental breakfast served 6:00 AM - 9:00 AM on weekdays and 7:00 AM – 10:00 AM on weekends. This includes coffee, fresh fruit, boiled eggs, fresh... More
1
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Room Tips
"Avoid a room right next to the elevator bank"
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"higher floors for a view of the city!"
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"Always ask for an upgrade by calling the hotel directly regardless the mode of reservation."
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"Do not book the club rooms!"
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