We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Sacramento Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

942 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 926: English reviews
amsterdam
Reviewed today NEW

Quite a standard American hotel , not much charm or originality. Rooms were very warm and very dry air. Could not sleep very well. Beds were ok - pillows too high and hard. Luckily I stayed only a couple of days for business. I would not stay here for pleasure nor with my family. Wifi was also very slow.

 Report
Helpful?
Thank AlexTedje2017
Shreveport, Louisiana
Reviewed 3 days ago NEWvia mobile

Nothing "Grand" about Sacramento We purchased a prepaid room to attend my husband's company's Christmas party in Sacramento. We were immediately charged for the room when we made the reservation on November 27. Two days before the party and our planned stay at your hotel, his employment was terminated. I called reservations and spoke to "Christopher" to cancel our reservation...

 Report
Helpful?
Thank mmarak
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. We would love the opportunity to speak with you directly and ask that you contact us at sgs.01247@sheraton.com and provide a phone number we can contact you on. Thank you!

Texas
Reviewed 3 days ago NEW

CHARGED 2X - NO REFUND -NO HELP We purchased a prepaid room for a business event and had to cancel because of a hardship. I called reservations and spoke to "Christopher". He cancelled my room and offered to try to get us a refund. Two days later we were billed a second time for the room. I called again and...

 Report
Helpful?
Thank Britnee
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent reservation. We are disappointed to hear about your experience and want to assure you that what you encountered is neither our standard nor acceptable. We would love the opportunity to speak with you directly and ask that you contact us at sgs.01247@sheraton.com and provide a...

San Francisco, California, United States
Reviewed 4 days ago NEW

This is a perfectly fine hotel, I have stayed in it for business as well as for pleasure. The rooms are clean and the staff is friendly. The location is amazing, lots of restaurants and venues in close proximity to this property.

 Report
Helpful?
Thank Brye L
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are delighted to hear our friendly staff and location of the hotel provided a comfortable stay for you. We look forward to welcoming you back for another great visit soon!

Reviewed 1 week ago

Nice hotel nice decor great location for expo trips. Rooms are comfortable and nice though could use with better lighting. Restaurant is good though a bit limited in variety. The bar closes far too early for a hotel bar but other than that overall a good choice for business as hotel.

 Report
Helpful?
Thank Gustavo C
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are delighted to hear you enjoyed your stay and the amenities we offer! We hope to welcome you back for another great stay soon!

Reviewed 2 weeks ago via mobile

The Sheraton Grand Sacramento Hotel is a Lovely Hotel in Downtown Sacramento. Our room was very nice. In the lobby is a bar. Had a few drinks and enjoyed the evening. In a great location. Right next store to the Sacramento Convention Center. Lot of restaurant and store all around. Very close to the Golden 1 Center. Had a nice...

 Report
Helpful?
Thank A. Vinnie V
Lisa O, Guest Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand Sacramento. We are delighted to hear you enjoyed your stay as well as the amenities our hotel has to offer! We hope to welcome you back for another nice stay soon!

San Diego, California
Reviewed 2 weeks ago

This hotel was very nice for a 48-hour business trip, nice amenities, good service, and well-run overall. Nearby is the pedestrian-only strip in front of the state building with some nice restaurants and small shops. I needed to pick up a few things and found a Macys about a mile away, and decided to walk it. That I would not...

 Report
Helpful?
Thank Happi b
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. Our goal is to deliver a comfortable and warm experience and it is great to hear our staff and amenities were able to provide that! We hope to welcome you back for another stay soon.

Reviewed 2 weeks ago via mobile

A year ago (SEPT 12, 2015) I booked a regular room on Hotwire for approx $100 and I was so happy that hotwire gave me A SHERATON ROOM, but when we arrived at the hotel after my wedding in my wedding dress we were upgraded immediately to a ONE BEDROOM SUITE WITH A VIEW!! THE LADY AT FRONT DESK WAS...

 Report
Helpful?
Thank Antwinette12
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback! It is great to hear that you thoroughly enjoyed your experience at the Sheraton Grand Sacramento! Thank you for sharing such a wonderful story about your wedding night and congratulations on your one year anniversary! We hope to welcome you back for another amazing stay soon!

Syracuse, New York, USA
Reviewed 3 weeks ago

I stayed here for 3 nights for business and the hotel is ok. I had no issue with check in as I had seen some other reviews comment on. The lobby was clean with a nice bar with pub tables. My room was on the 9th floor and was pretty standard. It was very clean which was nice. A few...

 Report
Helpful?
Thank DKTravel2
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent visit. We are disappointed to hear about your stay with us, especially in regards to your guest room and dining experience. We work hard to deliver an exceptional guest experience, and it is apparent in this case we fell short. We hope you will visit...

Oakland, CA
Reviewed 3 weeks ago

It was a great stay for business. Great deli across the street and plenty of other spots to eat at around. Walking distance to the new basketball arena. The hotel staff were very helpful and allowed for an early check in without any heads up. The room was clean and spacious. I did have a restless night on the mattress...

 Report
Helpful?
1Thank Tavares N
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand! We are delighted to hear you enjoyed your stay as well as our friendly and helpful staff. We hope to welcome you back for another great stay soon!

435 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (270)
Viewed
Hotel & Grounds (27)
Viewed
View from Room (11)
Viewed
Room/Suite (78)
Viewed
Bathroom (26)
Viewed
Dining (8)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:15
Videos (2)
Viewed
Other (114)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (155)
Viewed
Amenities (27)
Viewed
Deluxe Double Room (32)
Viewed
Deluxe King Room (33)
Viewed
Pool (9)
Viewed
Dining (26)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sacramento hotels
0.2 km away
Hyatt Regency Sacramento
Hyatt Regency Sacramento
#4 of 81 in Sacramento
1,280 reviews
0.4 km away
Residence Inn Sacramento Downtown at Capitol Park
1.5 km away
Embassy Suites by Hilton Sacramento - Riverfront Promenade
Show Prices
Show Prices
Show Prices
5.6 km away
The Westin Sacramento
The Westin Sacramento
#19 of 81 in Sacramento
210 reviews
1.2 km away
Holiday Inn Sacramento-Capitol Plaza
0.2 km away
The Sterling Hotel Sacramento
The Sterling Hotel Sacramento
#38 of 81 in Sacramento
64 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J St, 13th and J Street, Sacramento, CA 95814-2907
Region: United States > California > Sacramento
Price Range: ₹ 10,355 - ₹ 30,186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Expedia, Odigeo, Priceline, Travelocity and Jetsetter so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#3 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Sacramento Hotel staff and other travellers.
6 questions
Ask a question
Penngrove, California
over a year ago
Lower Sackville, Nova Scotia, Canada

See all questions (6)

Questions? Get answers from Sheraton Grand Sacramento Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor for the quiet”
 of 5 bubbles 883tavaresn, 16 Nov 2016 | Read review
“Request a room on a high floor for views - but be patient with the elevators.”
 of 5 bubbles umbrellaman, 11 Nov 2016 | Read review
“Higher floors offer a nice view of Sacramento”
 of 5 bubbles daviddP5330JA, 2 Nov 2016 | Read review
“2304 was excellent with a city view.”
 of 5 bubbles Mahaloken, 21 Oct 2016 | Read review
“The higher the level, the quieter the room”
 of 5 bubbles boneyman1, 27 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay