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The Citizen Hotel, Autograph Collection

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The Citizen Hotel, Autograph Collection
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780 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
19 reviews
12 hotel reviews
3 helpful votes
Reviewed 2 days ago NEWvia mobile

Beautiful Hotel, the heart of downtown Sacramento. I requested a top floor room and when I arrive I was told all rooms we were pre-assign and no top floor rooms were available or upgrades, not the answer I want here, I understand the situation but if you have pre-block rooms why not unblock a room and assign it since I...

Thank A TripAdvisor Member
Seattle, Washington
Reviewed 2 weeks ago

I love staying at The Citizen, the rooms are quaint, comfortable, and take you back in time to a glamorous era. The front desk is stylish and historic. The restaurant is very good although they recently renovated which made it worse than it was before from a beauty prospective. I stay here time and time again and always love it....

Thank googinsg
North Hollywood, California, United States
Reviewed 3 weeks ago

I am a boutique style hotel fan and this hotel doesn't disappoint. My colleagues all stayed at the Hyatt and Sheraton, but I chose to go just a short walk from the convention center to stay at The Citizen. My room is a One Bedroom suite, which makes a work week more pleasant. There are big beautiful windows, unique furniture,...

Reviewed 3 weeks ago

The Citizen Hotel is very elegant, staff more than accomodating, just excellent front desk staff for my check on 3/4/17 @8:30pm. The room was amazing very nice view, quiet. Originally, I was confirmed for a king bed, was downgraded to 2 queen beds, they were comfortable. The bar ' Granger" is great! Drinks are amazing, food delicious, great venue, easy...

Thank Shelia M
Los Angeles, California
Reviewed 3 weeks ago via mobile

We arrived late... but no worries they were prepared with our adjoining rooms and suites ... extremely helpful and accommodating at the valet and front desk and bell service ! Room was cozy with vaulted ceilings gorgeous views of the city !! Thanks for Marriot points for the free stay !!

Thank JAYinLosAngeles
Long Beach,CA
Reviewed 3 weeks ago

Great architecture and overall cool hotel to stay at. We arrived at 11AM and were able to get an early check in – process was quick and efficient. We stayed in room 626 – which initially I was disappointed being on the 6th floor but the check in attendant told me very quiet room with no street noise. She was...

Thank LonnaLinda
Reviewed 4 weeks ago via mobile

The hotel appears to be in a historical building which is nice. It is about 2 blocks from the Capitol and most everyone staying there is there for that reason. The front desk waivered between helpful and outright ignoring me. I was only there for one night so not terribly fussed with the room. Valet Parking was quick and efficient...

Thank Gemma'smum
Travis L, Manager at The Citizen Hotel, Autograph Collection, responded to this review

Dear Gemma'smum, Thank you for your review. We apologize for the double-charged valet. Can you please contact the hotel directly to have this reversed? Please ask for Travis and we will get this resolved promptly. Kindest Regards, The Citizen Hotel

Honolulu, Hawaii
Reviewed 5 weeks ago via mobile

Beautifully appointed to impart Sacramento's history. The rooms are compact and comfortable. Conveniently located near parks and the state capitol. Great for work visits or just to see the sites. Would definitely return.

Thank cokematt
Travis L, Manager at The Citizen Hotel, Autograph Collection, responded to this review

Dear cokematt, Thank you for visiting us and writing a review. We're so pleased you enjoyed your visit and look forward to your return trip! Kindest Regards, The Citizen Hotel

Charleston, South Carolina
Reviewed 5 weeks ago via mobile

We stayed at The Citizen Hotel for the Presidents weekend. I am a gold member of Marriott and we booked a Jr suite for four nights. We checked in late @9 on Friday night. Our room was located on the fourth floor. At about 11 PM, the night club across the street got into full activity. The strobe lights going,...

Thank MerMooMoo
Reviewed 21 February 2017

The lobby and room decor is so cool. The lobby feels luxe and every staff member I encountered was very pleasant. I stayed here two separate times in the past two months - I had a very good first stay, and a less satisfactory second stay. In January, I stayed in a room with 1 king bed. It had a...

Thank TravelingPigeon
Management response:

Thank you for sharing your recent experience with us. We very much appreciate the feedback. I sincerely apologize for our failure to repeat your first stay experience. We strive to provide our guests with consistently positive and high quality nights and I am truly sorry we failed to do so during your last visit. We hope to have the opportunity...

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. ... more   less 

Additional Information about The Citizen Hotel, Autograph Collection

Address: 926 J Street, Sacramento, CA 95814
Region: United States > California > Sacramento
Price Range: ₹ 11,126 - ₹ 30,759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Citizen Hotel, Autograph Collection 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Citizen Hotel Sacramento
Citizen Boutique Hotel Sacramento
Hotel Style:
#1 Business Hotel in Sacramento
#2 Luxury Hotel in Sacramento
#4 Romantic Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from The Citizen Hotel, Autograph Collection staff and other travellers.
11 questions
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Questions? Get answers from The Citizen Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher floor will help reduce noise at night.”
 of 5 bubbles DOCJAE, 6 Mar 2017 | Read review
“Make sure your room does not face the Club (across the street) if you want quiet”
 of 5 bubbles LonnaLinda, 1 Mar 2017 | Read review
“Choose a higher room to avoid too much street noise.”
 of 5 bubbles Jerrygarciad, 12 Feb 2017 | Read review
“The one bedroom suites with the 00 numbers are bigger and have great views. ie. 800, 900 etc. Great views of lovely old buildings.”
 of 5 bubbles kathies112, 6 Feb 2017 | Read review
“Ask for a room on the top floors overlooking the park, much quieter.”
 of 5 bubbles thomasc18, 4 Feb 2017 | Read review
5 of 5