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The Citizen Hotel, Autograph Collection

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Traveller (267)
Room & Suite (151)
Dining (21)
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Overview
Hotel website
926 J St, Sacramento, CA 95814-2703 See on map
AMENITIES
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
Hotel website
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
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All reviews political cartoons boutique hotel across the street office building corner room attached restaurant room service valet parking keurig coffee maker rooms are small heart of downtown state capitol shower curtain quiet room great room convention center business trip
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1 - 5 of 957 reviews
Reviewed 3 days ago via mobile

There is a restaurant in the square across the street that has a band. Feels like they are in your room. Would never stay here again. Rooms are fine, service OK. Not worth another visit. Sketchy part of town.More

Thank Chris M
Response from DavidS24075, General Manager at The Citizen Hotel, Autograph CollectionResponded yesterday

HI Chris, Thank you for the feedback and sorry to hear about the band and noise from the park. We do have other rooms that are located in other areas of the hotel which are much quieter. Kindly feel free to reach out I will...More

Reviewed 3 days ago

As a Platinum Elite Lifetime member, I was amazed during my two visits in August 2018 and how they relate to Marriott. I had two stays and held a meeting at the hotel and the result was 000 points from this property. Marriott has fixed...More

Thank mthomp123
Response from DavidS24075, General Manager at The Citizen Hotel, Autograph CollectionResponded yesterday

Thank you for taking the time to share your comments and feedback. Unfortunately we did have a software error in August which did not apply points but I believe it has been solved and all guests have been awarded points for guest stays. If different...More

Reviewed 3 days ago

Very friendly front desk staff, very unfriendly valet (and very expensive) and concierge, and most of all, it is very very noisy, even when you ask to be in a quiet location of the hotel. You hear traffic at all hours, even on a high...More

Thank GypsyGitanoAtHeart
Response from DavidS24075, General Manager at The Citizen Hotel, Autograph CollectionResponded yesterday

Thank you for taking the time to share your feedback and comments. I will make sure to share them with our team. It appears you did not experience The Citizen on a good night.. We do have quiet rooms and regrettably it appears the room...More

Reviewed 1 week ago via mobile

Hotel has a political theme. It is a converted law office. The lobby has all of the old law books in what lols like a well maintained two story library. Very cool. There is a restaurant next door, the Grange, that has great hours. However,...More

Thank Iknowtravel2012
Response from DavidS24075, General Manager at The Citizen Hotel, Autograph CollectionResponded 1 week ago

Thank you for taking the time to share your candid feedback and comments. I will make sure to share with the team. Our team takes great pride in the hotel.. The areas of attention and focus where we can improve we will certainly get to...More

Reviewed 2 weeks ago

Just completed a two night stay at The Citizen and virtually everything was flawless. The first night, I was upgraded to a one bedroom suite on the third floor that I wasn't crazy about as the room was very dark. The windows did not let...More

Thank Terry C
Response from DavidS24075, General Manager at The Citizen Hotel, Autograph CollectionResponded yesterday

Thank you for taking the time to share such a well documented response of your stay.. I will make sure to share with the team... I truly appreciate your housekeeping comments and will work with our rooms team on better standards. Most appreciative. Best, David

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About
Description
The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, More so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Room Service
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
198
Price range
US$ 188 - US$ 454 (Based on Average Rates for a Standard Room)
Also Known As
Citizen Hotel Sacramento
,
Citizen Boutique Hotel Sacramento
Location
United States > California > Sacramento
Photos
Traveller (267)
Room & Suite (151)
Dining (21)
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Questions & Answers
Ask a question
franben38
24 October 2016|
AnswerShow all 3 answers
Response from Michael A | Reviewed this property |
no airport shuttle
0
Votes
franben38
24 October 2016|
AnswerShow all 4 answers
Response from JOSEPIENKNAGURA | Reviewed this property |
no
0
Votes
Cheryl A
2 September 2016|
AnswerShow all 11 answers
Response from Jacqueline H | Reviewed this property |
Daytime walking is quite safe. Be sure to look up, the architectural details of many of the buildings is gorgeous. I walk in the early evening, but anything too far past dark and I'd use Uber or grab a cab.
0
Votes
Room Tips
"avoid rooms facing the park, especially if there are events there"
mthomp123
3 days ago
Read review
"Room 322 (one bedroom king suite) is very dark and a disability room. Higher floors are brighter"
O3181ZJterryc
2 weeks ago
Read review
"Facing the park seemed like a great idea, but the California vagrancy issue ruins the view. Unfortunate but..."
714galenw
4 weeks ago
Read review
"Check the activities in the park across the street before booking a room."
stephenj0hnr
6 Aug 2018
Read review
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