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Extended Stay America - Sacramento - Roseville

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Extended Stay America - Sacramento - Roseville
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - Roseville
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Showing 90: English reviews
Reviewed 29 May 2016

I really wanted to love this hotel. The idea of having a fridge, microwave, and stove top was appealing in order to save money and not eat out three meals. The room was clean, not extravagant by any means but comfortable. I had a non-smoking room but smelled cigarettes everywhere. The staff were probably the only good thing about this...

2Thank Lynnette S
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Lynnette, we appreciate you bringing your experience to our attention. We are disappointed we let you down and did not meet your expectations. We are pleased you had some positive aspects to your stay such as your spacious, clean and comfortable suite, as well as our friendly and helpful staff. We apologize if we did not communicate our weekly housekeeping...

Roseville, California
Reviewed 22 May 2016

The overall look of the room was dingy and depressing. Very tiny room with what looked like garage sale furniture crammed in. The bathroom was particularly seedy. The floor was sticky, the light was dim. The average gas station bathroom is nicer than this one, and there was no storage space in the bathroom - unacceptable for an extended stay...

1Thank goombahatty
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Your feedback is important to us and we take it very seriously as it gives us the guests perspective of our hotel. We sincerely apologize we did not provide a home away from home environment for you that was clean and comfortable. Based on your feedback, we will share your review with our housekeeping and maintenance teams to be sure...

Pollock Pines
Reviewed 21 May 2016 via mobile

Ask Noel the manager for help. I was to stay 30 days. Had to leave early. Had to take antibiotics He claimed he had no extra beds to replace mine. I had to sleep in the chair after working 12hour days. I have photos and proof and showed to management. They did nothing.

3Thank glaslady
00esa, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

We appreciate that you selected our hotel for your lodging needs while you were on assignment in the Sacramento area. It is unfortunate, and we apologize we did not have an alternate suite for you to move to so you could be more comfortable. On a regular basis we have a pest company treat the hotels exterior as well as...

Reviewed 17 April 2016 via mobile

We got a smoking room. ..yuck! At one point, our toilet clogged! The only good thing about this place is if you plan to stay longer, because it has a large fridge, microwave, stove, and they offer utensils and cooking tools to cook your own food.

2Thank Nia E
Boulder Creek, California
Reviewed 8 April 2016

We like staying here for the convenience to spend time as Thunder Valley Casino. We live 3 hrs away so locality makes a difference. It is also reasonably priced. It was nice especially this time because we were traveling with a dog and needing to leave underage person at hotel. Having a kitchen was great so they could cook meals...

Thank scruzl0cal
Reviewed 25 February 2016

The rooms weren't fantastic - a tad musty and people above me were loud and seemed like they were jumping on my head, but the front desk person was very understanding and accommodating, providing me with another room (upgraded from queen to king) on the opposite side of the building to ensure I was no where close to loud room...

Thank Jay M
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for the feedback about your stay at our hotel. I appreciate your comments about our staff; however, please accept our apologies that you did not have a comfortable stay. To uphold our company's high standards, we will make sure we are closely monitoring noise levels in our hotel as well as reviewing our room inspection procedures. We continually...

Rocklin, California
Reviewed 5 February 2016

Love this hotel, cheaper than Herritage inn express where you smell nothing but pot, and get poor quality for your money. Here at '' Stay America " it is not only less price but it luctury compared to the " Herritage inn " Just coming from there they have crap tv, they claim to have free wifi which does not...

Thank Nick R
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! It’s great to read that you found our hotel to be a good value. Once more, thank you for posting your review....

Reviewed 6 December 2015

The room was not fancy but it was clean and cozy with many features that made the stay comfortable. I booked the room for my 90 year old Dad who thought it was the nicest hotel he had ever stayed in. He loved having such a lovely kitchen where he could heat up some tea and have his dessert waiting...

Thank Ernest G
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments regarding our staff. Once more, thank you for posting your review. We look forward to having you visit with us...

Roseville, California
Reviewed 29 September 2015

I booked a room through HotWire.Com and have done so for about two years now when I go to visit my family in Roseville, CA. My stay here is usually great, but I will not be booking with this hotel ever again based on the service that I received on 9/26/15. I had a work emergency that had made it...

1Thank Sar-Eiram
Reviewed 28 August 2015 via mobile

I met Sara on arrival this trip. She was in training but did a good job checking us in. While in the check in process, Sasha arrived and greeted me by name. She anticipated my need for dishes and remembered my wife's feather pillow allergy. By the time we got to our room, the dishes were in the cabinet, utensils...

1Thank wjpowell55

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Roseville

Address: 1000 Lead Hill Blvd., Roseville, CA 95661
Region: United States > California > Roseville
Price Range: ₹ 6,283 - ₹ 8,181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Roseville 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Sacramento - Roseville staff and other travellers.
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Questions? Get answers from Extended Stay America - Sacramento - Roseville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Pick the even side of the hotel so it is facing the parking lot instead of the freeway”
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