We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hartford Hotel, BW Signature Collection

Save
Share
8832 Glendon Way, Rosemead, CA 91770-1806
Lowest prices for your stay
Booking.com
$195
View deal
Expedia.com
$195
View deal
Travelocity
$195
View deal
Hotels.com$195
Priceline$195
Lol.travel$246
View all 18 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (44)
Room & Suite (25)
Dining (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 18/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hartford Hotel, BW Signature Collection
Updated 18/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 12 in Rosemead
Location
Cleanliness
Service
Value
The Hartford Hotel, BW Signature Collection continues Best Western Hotels & Resort's rich history - always providing guests with a stylishly unique hotel experience. Located in Rosemead,CA, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Car hire
Taxi service
Baggage storage
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Chinese, Indonesian

Location

Full view
43Car recommended
Grade: 43 out of 100
53Restaurantswithin 1 km
1Attractionwithin 1 km
60Reviews3Q+A5Room tips
Traveller rating
  • 40
  • 13
  • 3
  • 0
  • 4
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
UsaKing! wrote a review 3 Jun
usa10 contributions12 helpful votes
Situated right off the highway and close to Pomona and the heart of LA. Hotel is quiet and parking was safe with a night guard on duty. Breakfast has something for everyone. Bathroom sink has a traditional Asian touch with water faucet on the left side. Bathroom seems to be little cramped. Guest room TV has great channel selection and AC works with no hiccups.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 3 weeks ago
Thank you very much for leaving us a good review. Bathroom faucets are on the left side in some rooms while others may be on the right side. We are so glad that you enjoyed your stay with us overall. We look forward to seeing you again very soon!
Read more
ericsN1958DZ wrote a review May 2021
Riverside, California27 contributions28 helpful votes
Hotel's Favourite
This is a nice really clean and nicely decorated room hotel. IT is very unassuming but it is a great find. The staff was friendly and the rooms are nice and clean with complimentary slippers and robes! IT may not be in LA but it is close enough and far enough to be comfortable.
Read more
Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection
Responded 11 May 2021
Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our staff. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
dhwong0104 wrote a review May 2022
Las Vegas, Nevada1 contribution
Clean, quiet rooms inside the building. Friendly services and great hot breakfast with varieties. The parking lot is spacious and easy to find. Location is convenient to shopping centers and various eateries.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 5 May 2022
Thank you so much for leaving us a wonderful 5-star review with great compliments regarding our hotel. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
smileygirl23 wrote a review Apr 2022
1 contribution
We stayed in Pasadena 3 days in 3 different hotels and this one was by far the best one, most comfortable and cleanest. When I go back I’m definitely only booking at this hotel again. Love all the amenities as well we even got slippers to not step on the floor and I loved that my teenager has his own little privacy room in the back he loved it.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Location
Cleanliness
Service
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 27 Apr 2022
Thank you so much for leaving us a wonderful 5-star review with great compliments regarding our hotel cleanliness and comfort level. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
msclem83 wrote a review Mar 2022
1 contribution
This was the worst hotel I mean motel I’ve ever been to very deceiving. The room was dirty !! There was hair in our bad mold all over the bathroom and a big stain on the carpet. It was the worst experience so bad we checked in at about 2 in the morning and checked out at 9 had we not been so exhausted and there was another hotel we were able to check into we would have checked out SOONER
Read more
Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 28 Mar 2022
Please accept our sincere apology for your unpleasant experience with us. Your feedback is important to us and we have reviewed our cleaning protocols and further implemented new strategies to give the highest standard of care. Know that our hotel prides itself on embracing BWH Hotel Group's We Care Clean initiative and fully committed to ensuring the wellbeing of our guests. Thank you again for your feedback and we apologize again for your unsatisfied stay with us.
Read more
Doc3092 wrote a review Feb 2022
1 contribution
Clean and tidy rooms, caring and helpful staff. Great location with shopping center across the street and access to a huge gym. Internet is not as fast but useable nonetheless. Free parking and breakfast is a plus.
Read more
Review collected in partnership with Best Western
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 8 Feb 2022
Thank you very much for leaving us a great review. We are glad that you'd enjoyed your stay with us. We look forward to seeing you again very soon!
Read more
valatari wrote a review Jan 2022
Portland, Oregon83 contributions31 helpful votes
Perfectly clean, and in today’s climate with Covid, that really means something! I was very impressed with the girl at the front desk who sanitized a pen right before she gave it to me. The room was clean and fresh smelling. In the breakfast room, while most hotels have taken away their hot buffets during Covid, the Hartford had an employee behind the counter, cooking scrambled eggs, sausage, and potatoes and serving them to you. She was masked and gloved (like all employees at the hotel) so no one touched your food but you and her. All employees were very friendly and courteous! If ever in the area, I would definitely stay here again!
Read more
Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 19 Jan 2022
Thank you so much for leaving us a wonderful 5-star review with great compliments regarding our hotel and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
Jeanne H wrote a review Dec 2021
Johannesburg, South Africa4 contributions2 helpful votes
Their website says that there is a gym, there is not a gym here. You have to walk through a very dark sketchy parking lot to get to a nearby gym that has very limited hours. I was here for three days and could not use the gym at any of their times that they were open. To add to this, the check in staff did not know the correct hours for the gym and told me the wrong hours. So, when I wanted to go to the gym (at the times that the staff had told me), the gym was closed. Don't go to this hotel.
Read more
Date of stay: December 2021
Rooms
Service
Sleep Quality
Helpful
Share
Response from Stanley Chang, General Manager at Hartford Hotel, BW Signature Collection
Responded 2 Jan 2022
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Due to New Year's Eve and New Year's Day, the hours of our business partner, UFC Gym, located right next to our property, were shortened to 8AM-5PM on Dec. 31st and 8AM-8PM on Jan. 1st. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
rogelioc0 wrote a review Oct 2021
Desert Hot Springs, California9 contributions5 helpful votes
Really nice and modern hotel We alway stay at BW hotels We like BW cuze friendly staff and offer full breakfast Last 2 s hotels excede our expectations Really nice hotels We never have a problem and we will stay at BW hotels
Read more
Review collected in partnership with Best Western
Date of stay: October 2021
Service
Helpful
Share
Response from Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection
Responded 15 Oct 2021
Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our hotel and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!
Read more
KDW-66 wrote a review Aug 2021
1 contribution
No Restaurant...No Fitness Center..."Business Center" is in the busy hotel lobby...Shady Characters outside hotel...Parking is a little weird...Too Expensive for what they offer...This is a fancy Motel 6. Comfortable beds...large rooms...NO FRILLS!
Read more
Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection
Responded 26 Aug 2021
Thank you for taking the time to write us the review! We regret to hear that our property does not meet your expectations. Although we do not have a restaurant on-site, there are plenty of restaurants within 3-4 minutes walking distance, that is just one block away from our hotel. Guests can enjoy free access UFC Gym right next to our building. We appreciate your feedback and thank you for choosing Hartford Hotel Best Western Signature Collection. We hope to see you again in the near future!
Read more
Previous
PRICE RANGE
$153 - $195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaRosemead
NUMBER OF ROOMS
63
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hartford Hotel, BW Signature Collection
Which popular attractions are close to Hartford Hotel, BW Signature Collection?
Nearby attractions include Charming Travel Destinations (0.6 km).
What are some of the property amenities at Hartford Hotel, BW Signature Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Hartford Hotel, BW Signature Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hartford Hotel, BW Signature Collection?
Guests can enjoy free breakfast during their stay.
Is parking available at Hartford Hotel, BW Signature Collection?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hartford Hotel, BW Signature Collection?
Conveniently located restaurants include 888 Seafood Restaurant, DI Pilla's Italian Restaurant, and Hakata Ramen Shinsengumi.
Are there opportunities to exercise at Hartford Hotel, BW Signature Collection?
Yes, guests have access to a fitness centre during their stay.
Does Hartford Hotel, BW Signature Collection have an airport shuttle?
Yes, Hartford Hotel, BW Signature Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hartford Hotel, BW Signature Collection have airport transportation?
Yes, Hartford Hotel, BW Signature Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hartford Hotel, BW Signature Collection located near the city centre?
Yes, it is 0.8 km away from the centre of Rosemead.
Are any cleaning services offered at Hartford Hotel, BW Signature Collection?
Yes, dry cleaning and laundry service are offered to guests.