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BEST WESTERN Inn

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BEST WESTERN Inn
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644 Reviews from our TripAdvisor Community

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Showing 631: English reviews
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Missoula, Montana
Reviewed yesterday NEW

Overpriced, outdated, dirty, and unaccommodating & rude staff. Not adaquately stocked for 4 guests. Hodge podge furniture from the late 80's that reeked of smoke in a non smoking room. No elevators - Only very steep and uneven outside staircases. Parking lot dark and not well lit. Questionable for personal safety in a old & unkept area. Gang signage in...

Review collected in partnership with Best Western
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Helpful?
Thank theresacW2266FH
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear theresacW2266FH, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

HOTEL’S FAVOURITE REVIEW
Reviewed 5 September 2016 via mobile

We needed an Inn that was dog friendly for our Golden Retriever. This was it. We stayed 2 nights in a very clean room. All the necessities were there, towels, coffee, a refrigerator and a TV. Also they had complementary breakfast-Waffles that you make, yogurts , muffins, bagels, coffee etc, The Inn is very close to shops, restaurants and to...

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Helpful?
Thank Mauro1990
About Hotel's Favourite Review
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and hope you were able to explore the area! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable and...

Lakeport, United States
Reviewed 3 days ago NEW

Grounds dirty. Food not fresh. Coffee terrible. Rooms were clean. Reading material information for the area very outdated. Outside noise from freeway was very loud, as if there were no walls at all. Nice staff. Would not recommend. Over past five years, it was a great place to stay. Not any more.

Review collected in partnership with Best Western
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Helpful?
Thank waynecT6655MX
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear waynecT6655MX, I was disheartened to read your review. Please accept my sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I ensure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent...

Sacramento, California
Reviewed 6 days ago NEW

Bestwestern are the best hotels ever I do lots of traveling and always stay st bestwestern the employees there are always professional and very polite they will help in any way they can the breakfast was really good the internet was fast the bed was soft and the room was very clean

Review collected in partnership with Best Western
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Helpful?
Thank ralphb851
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear ralphb851, It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Thank you for taking the time to share this five star experience with our management, staff, and future guests....

Garden Grove, California
Reviewed 1 week ago

We made our reservation a month in advance as our daughter was going to visit Sonoma St. for next year. We were placed in room 147 which was on the backside of the hotel and amongst the loud "long term" residents. The room was dingy, reeked of stale smoke and just outside was littered,I mean LITTERED with old cigarette butts....

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Helpful?
Thank DebbieCampbell0912
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear DebbieCampbell0912, Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and...

Perris, California
Reviewed 1 week ago

Love this hotel staff is great peaceful and quiet love the city and nearby amenities restaurants shops hotel has a great pool exercise room and near by walks ng areas also cinema and grocery stores walking distance to gym and other places

Review collected in partnership with Best Western
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Helpful?
Thank luisq860
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear luisq860, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are also happy to hear that you found the location to be so convenient for your needs. We hope you're looking forward to your next stay as much as we...

Martinez, California
Reviewed 1 week ago

This is a very nice Best Western. Very clean. VERY comfortable bed. Microwave and refrig. nice to have. Breakfast room nice size and clean. Good selection for free breakfast. Waffle cooked perfectly by attendant. Only complaint was coffee very strong.

Review collected in partnership with Best Western
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Helpful?
Thank Sweetbet
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear Sweetbet, Thank you for sharing your perspective of our hotel’s accommodations and services! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We look forward to serving you again in the future!

McKinleyville, United States
Reviewed 1 week ago

The staff is top notch, the hot tub and pool area are awesome, and the rooms are clean and comfortable. The location is also convenient. The new owners are tight with the food in the breakfast area, limiting amounts provided and items available though. :(

Review collected in partnership with Best Western
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Helpful?
Thank M6769TJjamier
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear M6769TJjamier, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We are glad your stay was...

Palo Alto, California, United States
Reviewed 2 weeks ago

I saw the picture in the web, but did not match in the reality. the price in the Expedia was less the the actual charge, very different. it was very easy to check in and check out. the breakfast was very good the lady was so nice an very profesional

Review collected in partnership with Best Western
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Helpful?
Thank salvad0r0r
Damon M, General Manager at BEST WESTERN Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using your review that you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that...

Turks and Caicos
Reviewed 2 weeks ago

Spent the night in the hotel for a soccer tournament while the people underneath continue to smoke marijuana for the 6 hours could not get the hotel staff to get them to stop. I was very disappointed and came home with clothes smelling like weed

Review collected in partnership with Best Western
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Helpful?
Thank Mcx1511
Damon M, General Manager at BEST WESTERN Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Inn

Address: 6500 Redwood Dr, Rohnert Park, CA 94928-2336
Region: United States > California > Sonoma County > Rohnert Park
Price Range: ₹ 7,926 - ₹ 14,564 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Best Western Hotel Rohnert Park
Best Western Rohnert Park
Rohnert Park Best Western
BEST WESTERN Inn Rohnert Park, CA - Sonoma County
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn staff and other travellers.
3 questions
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Medford, Oregon, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor corner was quiet.”
274summerh, 2 Oct 2016 | Read review
“Ask for a room away from the street/ freeway as the road traffic can be loud”
528JenniferA528, 9 Aug 2016 | Read review
“Simply don't go there. Pick another hotel”
marcocapelli3, 5 Aug 2016 | Read review
“Ask for a renovated room”
  • King bed room
LawrenceM408, 2 Aug 2016 | Read review
“Request a quite room not facing the freeway. Note no elevators so 1st floor rooms are good if you have lots of luggage.”
JALFAN, 4 Jul 2016 | Read review
5 of 5