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we sere presented with bogus charges at check out, and even though we were promised a refund, they kept most of the overcharges. our stay was prepaid for the entire stay, the office misplaced the paperwork, and charged us directly from our deposit CC.
The worst motel I ever stay in. Bathroom is very dirty, mattress is dirty, infected with roaches. The motel is located in a ghetto area of Richmond. A lot of noise from other hotel guest, at night you can smell reefer and smoke smell from...More
I booked this for my daughter and her co-workers after I called the hotel and they said they had new management. We were so worried after reading the reviews, but the hotel was GREAT!!! Wi-fi, free coffee and tea in the lobby, microwave and mini-fridge,...More
Positives: room is clean, towels are new and fluffy. Staff is polite. Strong hot shower. These are the only reasons for no negative stars.
Negatives: TV occasionally worked, WiFi occasionally worked, non-smoking room reeked of cigarettes. No phone/coffee or tea kettle, one towel.
The room the gave to us was terrible. I never saw something like that in my entire life. Looks like someone was living in there for months. We didn't stay and my credit card was charge twice. I'm still waiting for a full refund.
US$ 84 - US$ 119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from serenityarms | Reviewed this property |
Do not trust anything the hotel says. I checked in and out within five minutes. This hotel is really scary. I wouldn't eat any food they provided. I am telling you this is a very bad hotel, gross beyond belief. Plastic... More
Do not trust anything the hotel says. I checked in and out within five minutes. This hotel is really scary. I wouldn't eat any food they provided. I am telling you this is a very bad hotel, gross beyond belief. Plastic wrapper on mattress. Old 70's furniture. It's nothing like the photos. So food, highly doubt it
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"Supermarket near the hotel where you can stock up your fridge. Also, free tea and coffee in the lobby."