Absolute morons, they call me to check into my room, telling me I had to get there before 8:00PM or they would give my room away. I made a reservation seven days before to make sure I would get a room, specifically a non-smoking room. I show up at the hotel at 7:30 PM and they tell me the only room they have is a smoking room. I told him that I specifically requested a non-smoking room and he said too bad. He says “We have another hotel 3 miles away“ so he called and they had a non-smoking room available. He tells me I have to cancel the reservation that he cannot do it, I’m standing in front of him at the window at the hotel, why do I need to call somebody else and cancel the reservation? Morons!
Stayed here for one night but all their staff were great and very friendly. Very clean room nice comfortable bed and nice hot shower.Hotel has great location to food and highway. I will definitely stay here again.
Worst customer service EVER! ! These people care NOTHING about you as a person, only your money. My husband had to stay for a few days here, and these were the RUDEST, most ABNOXIOUS people you can possibly imagine. He was already going through a really rough time due to separate circumstances, having to deal with these people too, was too much. Sleep in the gutter before you wind up here, PLEASE! Places like this, are usually a front for illegal activity. Also, FILTHY carpet, and pretty much no breakfast, to boot!
Stayed here overnight during thanksgiving ..I would have rather slept OUTSIDE! !!! I slept on top of the covers because I was scared to get under them.. just let me do it this way *hard bed * flat pillow * room smelled HORRIBLE * CARPET WAS DIRTY * toilet wouldn't flush * room was horrible * room was horrible * room was horrible * lady was SOOOOOOOO rude....
This was a nice hotel with nice and clean rooms. The pool was just ok but not that important so all in all we had a great stay and will love to come back and stay there again. We will recomend this hotel to other guests.
I called an hour ago to ask if there was any rooms available and that I had been recommended by someone I know that was currently staying there and that I wanted to know if there was any rooms available. She responded with a really sh**y attitude and said "I have 50 rooms how am I suppose to know who you know?" My question was simply if there were any rooms available after I had mentioned someone recommended that hotel. NOT staying there tonight and got the 3 rooms of my family to leave that hotel ASAP. She needs to be gone of they want business.
The room itself was not bad, but I will NEVER EVER stay here again. I could not believe how rude the lady at the desk was I was in a pretty good mood, tired and ready to rest up. She ruined my mood with her greedy, lack of mutual respect, piss poor attitude, I made a reservation and when she told me that i had to use the reservation even if the price of the room for a walk-in is cheaper! The reason, the booking web-site makes them pay for the service so i have to pay WHATEVER the on-line rate was! AND it was higher than the walk-in price! When I tried to tell her this was not fair, she became very angry and begain to berate me in a very unprofessional way. she did not give a damm about what i was saying, she only wanted the money ( the hotel was empty ). If I had not made the reservation on-line I would have left. She was a very bad person and she has no idea what customer service is. avoid this place because the management are robots and do not have any feelings for people…
I stayed 4 nights in this nice and small motel. Although I would rather prefer better to use the word small hotel Well to be honest I am very picky person, the place is very clean and tidy. The room is equipped with different appliances , a very decent freezer fridge , iron, perfect quality Sanyo TV And a time warner cable ,hair dryer, microwave ,free fast internet which was very important to me Telephone that I used it only once , Furniture are not cheap at all as usual in those kind of those motel. And the bed was very comfortable .the did invest money in the furniture and they are really sold . I used the microwave once and was nice to have it although in the vicinity was a great burger place .i have no doubt I will stop again in the same hotel and would also consider the same brand if I am in other part of California .over all a very nice and friendly experience Thanks to the friendly stuff. P.s I liked their body lotion. La verdad por la cantidad que pagué la calidad es óptima , precio muy razonable ,la cama es súper cómoda , limpio limpio y una vez más limpio ... Es importante decir eso por un fanático de limpieza como yo, la habitación está bien equipada la tele es de buena calidad y de una tamaño perfecto para la habitación parte tiene el cable de time warner Y muchos canales en español. Hay plancha buena y burro para planchar .frigorífico Haber que más,,,,,,,cuando la puerta está creada no se oye nada apesta que mi habitación 203 está a como 2 habitaciones de la famosa Rota 66. Hay muy buen sito de comida rápida cerca se llama burger manía así utiliza la microonda sólo una vez .una experiencia muy agradable . Deutsch. Optimale preis -leistungs- Verhältnis. Sehr sauber und der möble ist verdammt gut. Mir hat das Bett sehr gefallen ,,super bequem . Mikrowelle habe ich einmalgebraucht kleiner fullkombinationnkühlgefrierschrank ist auch dabei .Bügel und Bügeltisch ..direkt auf die historische Route 66 ist eine sehr gute Zwischenstopp für eine Nacht oder mehrere . Sogar das Schampo und Body Lotion sind gut Mehre fast Food Läden in der nähe aber ich habe einer mexikanischer amerikanischer Bürger Laden entdeckt. Muss ich wirklich empfehlen .heißt Burgermania I بصراحه الفندق جداً مناسب وكلش نضيف. المالك لطيف وابتسم دائماً السرير جداً مريح والغرفة مجهره بثلاجه لمايكرويڤ Italiano Per dure la verità era una ottima scelta , pulito tranquillo ,il letto e super comodo ,non mi mancavo niente di niente per la categoria. Ci era una microonda , frigorifero, anche un bel televisore con canali spagnoli e Ingles si .se trova direttamente alla ruota hai storiche di 66. .una fermata bella per una notte o di più. Il internet e veramente veloce . Português. Gostei muito de essa hotel . E límpido e tranquilo . A cama e super super cômoda . O internet e muito rápido…
I checked into Americas Best Value Inn, and was amazed at the cleanliness and design of the room. There is a large, wall-mounted flat screen TV in front of the bed, and an outlet above the left and right nightstand with two USB plugs. Since I forgot my phone's USB outlet adaptor, this saved me from having to keep it plugged into my laptop all night. The room is a modern contemporary design, with an accent wall. The furnishing all appear new, as does the carpet. I was greeted by professional management. The bed is king sized and the doors are new. This is a great hotel for families. There is a small refrigerator with freezer, and a microwave. There is several grocery store nearby, and it saved me from having to live on fast food during my stay. My laptop didn't initially connect to the hotel's Wi-Fi, but the front desk clerk re-set the wireless router which cleared up the problem. I would definitely recommend the hotel. I had to extend the stay and had no problems.…
this place is a dive. they charge more when the area fills up. so you may end up paying a lot for a dive place. this is not a good value unless this is the only place left. Rialto doesn't have a lot of things to do, so the only reason i stayed here is there were no other hotels or motels in Claremont, and other surrounding cities.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing