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Best Western Plus Executive Suites

Traveller (23)
Room & Suite (13)
Dining (3)
About
Location
Cleanliness
Service
Value
Property amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Spa
Business Centre with Internet Access
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
41Car recommended
Grade: 41 out of 100
36Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
25 5th Ave, Redwood City, CA 94063-3601
Getting there
SFO Intl Airport23 km
Mineta San Jose Intl Airport27 km
Atherton13 min
See all nearby hotels
Reviews & more
174Reviews
41Photos
1Q+A
16Room tips
Traveller rating
  • 49
  • 62
  • 38
  • 13
  • 12
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
For being a BW Plus I felt that was to high a ranking for this property. The rooms were nice but not anything special that one would expect from a higher ranking hotel. The lobby and Breakfast area was very small and you get the average BW breakfast but with less choices. There
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Review collected in partnership with Best Western
Response from BrittanyS2359, General Manager at Best Western Plus Executive Suites
Responded 16 Nov 2018
Ben B, Thank you so much for taking the time to leave us with your feedback! I apologize for not meeting your expectations. Once the renovations are finished for our guest rooms, guest laundry, and fitness center, our lobby and breakfast area will be renovated as well. We are always open to hearing suggestions for breakfast items, and we would love to hear your ideas on what we can do to improve! Unfortunately due to our property's size, we have never had a pool onsite. I apologize for any inconvenience this may have caused you! I will ensure to share your feedback with our team in an effort to make the appropriate improvements. Thank you!
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Front desk service was horrible An elderly guest with parkinsons and dementia had to sit the lobby for 2 hours prior to check in because the front desk person could not get the card reader to work. We called corporate and got them involved while waiting and they were no help
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Review collected in partnership with Best Western
Response from BrittanyS2359, General Manager at Best Western Plus Executive Suites
Responded 23 Oct 2018
On behalf of our team, I would like to thank you for leaving us with your feedback regarding your experience with us. We take pride in providing superior customer care here at Best Western, so I was concerned when I read your comments. I spoke with the agent who had been working when you checked-in, and it was verified that indeed the credit card that had been provided to us was not allowing us to charge it. I have also reviewed our system and it is evident that the issue was not due to our reader. I would like to apologize for any inconvenience that you may have endured, however the agent who assisted you followed our policies and procedures as instructed. I hope you will consider giving us another chance to provide you with a comfortable stay in the future!
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This hotel is clean, the staff is friendly, the breakfast is nice and we wanted to LOVE it here, but there were just little quirks. Housekeeper would come every day and there were clean sheets, the room was tidied up, but they just couldn't remember to leave clean towels in
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Nice location right off El Camino and basically Atherton/Menlo as opposed to Central RWC. The property was under construction so a bit of a mess on the outside, but the rooms inside were nice and big and spacious. Huge and Comfy beds and super fast wifi for a hotel. (It is
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I submitted a review, not sure where it is. This Best Western in Redwood City is located in a blue collar neighborhood. It is under re/construction, re/model. I was in room 108. Large room, large shower. The sofa needs to be removed as it has an offensive stain. Carpet is ugly,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Found wet hand towel after I check-in
TV Microwave Refridgerator
Torn and Threadbare Towel
Threadbare towel. Most towels were disgusting - all three nights.
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123
What time does breakfast start?
Breakfast hours: Monday - Friday 6am- 9am Saturday and Sunday 7am-10am
0 votes
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"There are no views here! We stayed on the second floor and it was just fine."
"Upstairs corner room is quiet and off the path of walking of other hotel guests."
"No room is good"
"lower floor ----- no elevator second floor to get ice"
"Don't choose this hotel"
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1234
PRICE RANGE
US$ 131 - US$ 447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western redwood cityredwood city best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Executive Suites
LOCATION
United StatesCaliforniaRedwood City
NUMBER OF ROOMS
29
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