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Pullman San Francisco Bay

Orbitz.comUS$ 169*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 266*
US$ 169*
US$ 224*
US$ 266*
US$ 169*
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Pullman San Francisco Bay
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1,355 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman San Francisco Bay
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Showing 1,162: English reviews
Westchestry Cty, NY
Reviewed 15 December 2014

If there's one thing you can count on at a full service business hotel, it is a breakfast buffet. The rooms, staff and facility were as expected, and that's a good thing, but I was shocked that there was no buffet. That's the purpose of TA, to let other road worriers know.

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Helpful?
2Thank MMRDAR5
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please...

Reviewed 14 December 2014 via mobile

Each night I was kept awake by the parties going on downstairs. I was 6 floors up and I felt like I was next door. Everything else was great. The beds are ridiculously comfortable, the staff was polite (of the interactions I had), and it is in a great location. Just don't stay in a weekend or don't get a...

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Helpful?
1Thank Sarah D
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Holiday, Florida
Reviewed 10 December 2014

First impression 5 star. Examination saw peeling wallpaper in large suite, stained rug, no room service till six am. Still would try again..no discounts. Maid and room service sucky. I'd rather spend less and stayby the ocean or bay

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Helpful?
Thank Judi D
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Judi Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

San Jose, CA
Reviewed 9 December 2014 via mobile

This Sofitel is described as a corporate resort because it is surrounded by technology parks. If you are staying in a hotel anywhere on the peninsula next to the bay you are going to be expensing your stay. My room was spacious with a view of the lagoon and pool. There is a Keurig machine and complimentary bottled water in...

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Helpful?
Thank MickyRat
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Washington DC, District of Columbia
Reviewed 9 December 2014

I must have been lucky or tired when I stayed here in October. Since my last experience was so positive I upgraded to a suite as I was traveling with my husband. The room was okay though the furnishings were worn and on the shabby side. The bed and pillow were very comfortable. Only 1/3 of the hotel has wired...

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Helpful?
Thank delen1
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Delen, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

Baltimore, Maryland
Reviewed 3 December 2014

Stayed at the Sofitel San Francisco Bay for the BlogHer Pro Conference. It was exceptionally clean but in a bit of an isolated location. Great for people that are visiting Silicon Valley. I found the guest services to be really helpful. Airport pick up is coordinated at the airport. You have to call from one of the vestibules to the...

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Helpful?
Thank karice2
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

San Diego, California
Reviewed 3 December 2014

Very nice Hotel ,Rooms are lovely and spacious. Restaurant has excellent food, We used both the Buffet and the regular Restaurant, they were both above average. The Sofitel is inside a Business Park Just a few minutes from Hwy 101 in The Peninsula.

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Helpful?
Thank abebaby2
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Switzerland
Reviewed 2 December 2014 via mobile

My family and I stayed here for a week recently. The hotel is very nice with modern finishes. I can't comment on the facilities, such as the gym or pool because I never used them. The room was nice and clean. The bed and pillows were very comfortable and the service was excellent. Everything that you would expect from a...

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Helpful?
1Thank buiyaa
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Buiyaa, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

Seattle
Reviewed 2 December 2014

For some of you, this will be a positive review -- an early-morning fire alarm revealed to us that the hotel was full of small furry creatures (all well behaved, all on leashes), who continued to march through lobbies and rooms throughout our visit. It surprised me. I had imagined the Sofitel, especially at the prices, to be either a...

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Helpful?
2Thank TonyTonto
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Toni, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

Los Angeles
Reviewed 1 December 2014

This is my first time staying at this Sofitel hotel, and the service and facilities are what you expect from Sofitel. The front desk staffs were warm and friendly. The room was huge with comfortable beds and the bathroom amenities are all Lanvin. It was very impressive. There are business stations in the lobby, which allow guests to print out...

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Helpful?
Thank Adrian L
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Adrian, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: ₹ 9,444 - ₹ 28,526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
16 questions
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Atlanta, Georgia
over a year ago
5 months ago

See all questions (16)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd think all rooms are equally good.”
Karen835, 18 Mar 2017 | Read review
“higher rooms have view of SF bay”
RhettL905, 12 Mar 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
scottfI2371GY, 6 Mar 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
Hansa108, 5 Mar 2017 | Read review
“get a water view on the ninth floor”
ElisaAllechant, 13 Feb 2017 | Read review
5 of 5
Orbitz.com
US$ 169* /night
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Booking.comUS$ 224
TripAdvisorUS$ 169
HotelQuicklyUS$ 266
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Prices are for 1 room, 2 adults
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