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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,352 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman San Francisco Bay
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Showing 1,160: English reviews
toronto
Reviewed 19 January 2015

Very disappointing stay for one night at this hotel. From the uninterested check in personnel to the very tired and smelly room (have not seen a TV like that for many years) I was thoroughly dissatisfied. No minibar OR fridge and a bathroom that was decorated in the 60's Bed was pretty comfy though

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Helpful?
2Thank torontojeff
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Jeff Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

San Diego, California
Reviewed 18 January 2015

Review collected in partnership with Sofitel.com
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Thank sunnyslee
John H, General Manager at Pullman San Francisco Bay, responded to this review

Sao Paulo, Brazil
Reviewed 16 January 2015

Review collected in partnership with Accorhotels.com
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Thank Paulo_F3rr31r4
John H, General Manager at Pullman San Francisco Bay, responded to this review

San Antonio, Texas
Reviewed 15 January 2015

Stayed at this Sofitel while doing business in Redwood City area. The lobby and bar area were very nice - contemporary with a club kind of vibe. Rooms were nice although I was a little surprised as mine looked to be transitioning from a special needs room to a regular room. The size of the room was nice and the...

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2Thank es_in_tx
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear ES_IN_TX, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 14 January 2015 via mobile

As is the case for most Sofitel's this one also presents itself as being fancy when it's really not. The rooms are ok and some of the staff are quite helpful while others aren't. And to be honest the simple fact that they don't have a buffet breakfast is enough to bring down the score. Especially when they charge the...

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Helpful?
Thank Patrik L
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Patrick, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us....

The Earth
Reviewed 11 January 2015

Had the pleasure of staying 2 nights in Sofitel in Redwood City. It's a very nice hotel with a distinct French accent (look). I particularly enjoyed the very comfortable beds and the pretty view to the outside pool and lake. I echo other commenters regarding the friendly and helpful staff. The hotel has lots of classy little touches for example...

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Helpful?
1Thank Moiter
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Moiter, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

St. Albert, Canada
Reviewed 11 January 2015

This is a great hotel at an excellent price. We slept so well that we will now be buying a feather bed topper for our mattress at home. It was so comfortable. We will definitely stay here again when we visit family in the area.

Review collected in partnership with Sofitel.com
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Thank madaelan
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Medaelan, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. We are happy to hear you enjoyed the comfort of our So Bed. You can purchase any of bedding on our website. I will share your comments with our team. I am sure that...

Atlanta, Georgia
Reviewed 7 January 2015

Just finished a two week stay at this hotel. I have stayed here numerous times and once again the staff was great. Attentive when you need them. Doorman always polite. Room was very comfortable and housekeeping was invisible and kept everything the way it should be. I have to say that I really like this location as it is centrally...

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1Thank victor g
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Victor, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

San Francisco
Reviewed 4 January 2015

A very nice hotel with services you would expect from European hotels. I liked the way they were able to remember our names with their difficult pronounciations. We stayed here for New Years Eve and dined at the in house restaurant which served on a world class meal. There seemed to be a minor disconnect with the staff that it...

Review collected in partnership with Sofitel.com
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Thank Wanderlust099
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please...

Athens
Reviewed 30 December 2014

Although very close to the airport it was quite and gave the impression of being faraway in the countryside. Staff was very helpful and kind. Everything was well prepared. Room service was quick and very well prepared. The room was very spacious and clean. There was tasteful decoration and abundant natural light in the room.

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Helpful?
Thank Anna-Stelios
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: ₹ 9,465 - ₹ 28,653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
16 questions
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Atlanta, Georgia
over a year ago
5 months ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd think all rooms are equally good.”
Karen835, 18 Mar 2017 | Read review
“higher rooms have view of SF bay”
RhettL905, 12 Mar 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
scottfI2371GY, 6 Mar 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
Hansa108, 5 Mar 2017 | Read review
“get a water view on the ninth floor”
ElisaAllechant, 13 Feb 2017 | Read review
5 of 5