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All reviewscandy barfire pitedge steakhouseadult poolclub levelthe state fare restaurantoverlooking the valleypalm springsstate fairglass of champagneturn down servicebeautiful hotelcoachella valleyin room diningpool stafffour seasonsconcierge desk
Loved this hotel! Stayed or 2 weeks in March- the staff was beyond accommodating- have never been so well taken care of- the breakfasts were delicious and there was anything you wanted from omelettes to blintzes! Dinner in the steak restaurant was alittle pricey and...More
The funny thing about the Ritz-Carlton, is that even though I'm giving it just three stars, I believe we would stay here again! Just, on a much, much less expensive weekend.
The staff are uniformly superb. Genuinely friendly, sweet, helpful. The grounds are beautiful, and...More
2 Thank SoMinty
Response from Kelly S, General Manager at The Ritz-Carlton, Rancho MirageResponded 1 week ago
Good Afternoon SoMinty,
Thank you for taking the time to share your feedback from your recent visit. I sincerely appreciate your kind words regarding our beautiful resort; although and I am quite disheartened to hear that your room experience did not meet your expectations. I...More
We arrived by car from Los Angeles, the first contact with the car parking gentleman was possible the nicest interaction during our entire stay!! Reception did not much care having shown my Platinum Elite Rewards Card made no difference and was not looked up this...More
Thank W.F. A. N
Response from Kelly S, General Manager at The Ritz-Carlton, Rancho MirageResponded 2 weeks ago
Good Morning W.F. A. N,
Thank you for taking the time to provide feedback from your recent experience with us, and we sincerely appreciate your continued loyalty as a Platinum Elite Rewards Member. I am sorry to hear that our resort did not meet your...More
Let's start from the check-in, the front desk was super nice and they made sure to answer all our questions .... the pool - we rent the whole day cabana which was an amazing, private and good escape from the sun. staff at the pool...More
Superb service as usual. Valet was great and always on point, fast and friendly. Room was large and comfortable, along with comfortable bed and room service always great.
The balcony was a nice place to relax and take in the views.
Nice place but gets...More
Response from jarob1965 | Reviewed this property |
A Resort fee is a standard fee at all hotels in California, I’m not sure why they don’t just include it in the price of the room, but they don’t, it usually runs around $30 a day. Also parking at the Ritz is $30 a day
Response from traveler714025 | Reviewed this property |
yes, she contacted me after we had a poor dining experience earlier this year. When I called she blew me off. This was related to a really bad dining experience where a caesar salad served was a handful of iceberg (not... More
yes, she contacted me after we had a poor dining experience earlier this year. When I called she blew me off. This was related to a really bad dining experience where a caesar salad served was a handful of iceberg (not romaine) lettuce with a dab of mayo type dressing.