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Agua Caliente Casino Resort Spa

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Agua Caliente Casino Resort Spa
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520 Reviews from our TripAdvisor Community

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There are newer reviews for Agua Caliente Casino Resort Spa
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Showing 500: English reviews
Alabama
Reviewed 21 May 2015 via mobile

Whether it's a suite or not, the rooms are spacious and nicely decorated. Staff from the Valets to housekeeping are all very pleasant. Several eating choices on property or you can zip down Bob Hope Drive to major shopping and restaurants. We don't gamble but we'll be coming back.

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Helpful?
1Thank Joan A
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Joan A Thank you so very much for the review of our property. Our staff takes great pride in their guest service and I know they will be happy to read of your kind words. We will be looking forward to your next visit.

Tucson, Arizona
Reviewed 20 May 2015

The Aqua Caliente Casino Resort Spa had very nice rooms with really great rates. The bathroom was large, the bed was ok (needed updating) but overall the room was spacious and very clean. The casino was ok, it is not a very big casino and many machines were "asleep" for maintenance perhaps because it was a Thursday. It is a...

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Helpful?
Thank Deeva10
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Deeva 10, It is with great appreciation that we receive your review of our property. We are so glad you were able to enjoy our hotel room and excitement of the casino. We will be looking forward to your next visit – thank you!

SAN JACINTO
Reviewed 20 May 2015

It is a very nice and clean casino, however, we found limited Regular Keno machines throughout the casino. Tried some QuickHit machines, also tight. The Non-smoking area is adequate but need to keep smokers from entering the area to go to restrooms and cashout machines. The restaurant "Waters Cafe" had a varied menu and good food. The waiter Warren was...

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Helpful?
Thank DANIEL L
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear DANIEL L, Thank you so much for the wonderful review. We are always eager to hear feedback on gaming preference, type, and availability as this helps us in determining future ventures. It is great to hear of your dining experiences as well and we appreciate your recognition of our the attentive service by our staff. We look forward to...

Reviewed 15 May 2015 via mobile

Stopped here for two nights in May and it's the worst service I have ever recieved! I'm not one for complaining but wow. We checked in had paid for a balcony room they let us check in when we got up to our room it was a standard one and no one had bothered to tell us this, we went...

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Helpful?
1Thank Lj2705
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Lj2705, Thank you for sharing. Whenever service failures occur it is a bad experience for both you, our guest, and ourselves. This property strives to offer the upmost in guest service and it is apparent that we fell short of that during your stay – for this please accept our most sincere apologies. This will definitely be addressed by...

Boston, Massachusetts
Reviewed 11 May 2015

We stayed four nights in May and had a very nice time here. I found the climate around this place to be comfortable and relaxed - perhaps because the hotel seemed about half full (I don't know). But, I also think it has to do with the general vibe. The casino was lively at night but my days around the...

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Helpful?
Thank Boston6471
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Boston6471, It sounds like you had a wonderful trip and were able to enjoy much of what we have to offer. May is indeed a great time of year to visit and we are so happy that you chose Agua Caliente. We wish you all the best and look forward to your next visit.

Rhode Island
Reviewed 10 May 2015

Enjoyed my stay, great pool, comfortable rooms, casino is well kept and fun (also has a non-smoking area). Had an amazing steak in the restaurant. Highly recommended for a couple of days if you are in the area.

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Helpful?
Thank RunnerGirl12
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear RunnerGirl12, We are so delighted that you enjoyed your stay – thank you for taking the time to share your experience. We are looking forward to serving you the next time you visit Rancho Mirage!

Toronto, Canada
Reviewed 8 May 2015

Stayed 3 nights and would have stayed longer but they were booked solid. Lovely hotel with generous rooms, clean and well kept. Lobby has coffee shop, couple of restaurants and a few shops. Pool is great with poolside food and beverage service (stick with the basics at bar). Valet service is excellent and provided at no charge for players card...

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Helpful?
Thank bredaTraveller
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear bredaTraveller, Thank you so much for your review. We are so happy that you were able to enjoy the pool, restaurants, guest rooms, and all accompanying services. All of us here at Agua Caliente are very much looking forward to your next visit.

So Ca
Reviewed 5 May 2015

This is a beautiful casino resort in Rancho Mirage. The rooms are very generously sized and there is a great pool area. The show room is one of the best... great seating. Friendly staff throughout the hotel.

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Helpful?
Thank AnneSoCa
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear AnneSoCa, We are so excited to read of your compliments and enjoyment of our property and show room. Thank you so much for taking the time to share your experience and we look forward to seeing you again.

KC
Reviewed 4 May 2015

There are several casinos in the area, but I have to say that I absolutely LOVED Agua Caliente. The casino is extremely well-kept and the staff is extremely friendly. Lots of excitement going on inside the casino, as well as a show arena is part of this property as well. The people who work at the bars are especially friendly...

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Helpful?
Thank gabi_kansas
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear gabi_kansas, It is so rewarding to hear of your enjoyment of the cleanliness, friendly staff, and excitement that we so diligently strive to provide. We know that there are options for other properties in the area and we are so proud to hear of your love for Agua Caliente. We wish you all the best and look forward to...

South Coast Oregon
Reviewed 2 May 2015

Great resort, nice pool, lovely grounds with beautiful Palm trees. For all of the reasons you get away this hotel does not disappoint. The room service was prompt and the food is amazing ( particularly the steak house) but all have great food and variety.

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Helpful?
Thank Sojka
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Sojka, We appreciate you taking the time to review our property. Thank you for the compliments of our pool, landscaping, and restaurants – or goal is to provide you with the best service and atmosphere; we are thrilled you enjoyed your stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Agua Caliente Casino Resort Spa

Address: 32250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
Region: United States > California > California Desert > Rancho Mirage
Price Range: ₹ 10,210 - ₹ 27,090 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
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Also Known As:
Agua Caliente Hotel Rancho Mirage
Hotel Style:
#1 Green Hotel in Rancho Mirage
#2 Romantic Hotel in Rancho Mirage
#4 Spa Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travellers have asked, with answers from Agua Caliente Casino Resort Spa staff and other travellers.
14 questions
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Lakewood, California
5 months ago
Monrovia, California
over a year ago
Ottawa, Canada
over a year ago
Los Angeles, California

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Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Mere "inches" off the I-10 to Phoenix (EAST) or L.A. WEST - pure luxury !”
 of 5 bubbles kesang2016, 12 Nov 2016 | Read review
“great view on upper floors”
 of 5 bubbles 821samt, 9 Nov 2016 | Read review
“Upper floors facing the pool and mountains.”
 of 5 bubbles LasVegasRoscoe, 1 Nov 2016 | Read review
“Get a room facing the pool.”
 of 5 bubbles 899jeremyh, 26 Oct 2016 | Read review
“Only had the buffet and did not stay in the hotel”
 of 5 bubbles avie8tor, 23 Oct 2016 | Read review
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