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Agua Caliente Casino Resort Spa

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Agua Caliente Casino Resort Spa
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551 Reviews from our TripAdvisor Community

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Showing 530: English reviews
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Anaheim, California
Reviewed 5 days ago NEW

OMG... Was the best date night ever:) Thank you to my casino host Shakira for alerting me of the awesome show that was coming to the casino. I was able to book a room, get tickets and have the best night in a while. The weather was perfect, not to hot so we spent the day at the pool, great...

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Helpful?
Thank mishelle v
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon mishelle v, What a wonderful review! Thank you for the nice compliments towards our Team Member! We will share your review with Shakira's Management. In addition, we're thrilled you had the time of your life at our resort, as well as at the Duran Duran concert. It is nice to hear you're impressed with your stay and we...

Upland, California
Reviewed 6 days ago NEW

We have enjoyed many trips to Agua Caliente over the years bringing family and friends including our young grandsons. The service in all areas is second to none. We love to dine at the buffet and now that the Friday night buffet is two for one we invite all of our friends to come and join us Chen, our 'go...

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Helpful?
Thank lorried227
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Good Afternoon lorried227, Fantastic! Thank you for the wonderful comments toward our Team Member! It sounds like you had a great dining experience at the Grand Palms Buffet. In addition, it is so great to hear that Daydelue was able to make accommodations for you at such a busy time! We're thrilled that you're impressed with your stay and we...

Palm Coast, Florida
Reviewed 1 week ago

The room price was rather expensive when factoring in the resort fee and the location. The food prices in most restaurants were on the high end even for CA.The exception was the Poker Deli buried deep inside the casino. Had a corned beef sandwich which was excellent and very reasonably priced. They give a $10 credit for skipping daily room...

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Helpful?
Thank Donald L
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Hello Donald L., Thank you for taking the time to review your recent stay with us. We are not happy to hear you were disappointed in your overall stay with us. We appreciate you taking the time to share your feedback. We hope you will give us another try. Thank you and have a great day.

Sacramento, California
Reviewed 1 week ago

The accommodations were chosen by our tour company; rooms were very nice, beds comfortable and bathroom had a t.v. (which was not used since we were too busy enjoying the desert flowers and tours). Enjoyed a delicious dinner at the cafe one night but the smoke from casino was overwhelming. The next morning had breakfast served on the outside patio...

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Helpful?
Thank Jennie C
Brie O, Social Media Specialist at Agua Caliente Casino Resort Spa, responded to this review

Good morning Jennie, Thank you for taking the time to share your experience in a written review. We are glad to hear that you enjoyed your stay and your dining experience at Waters Cafe. Thank you for your feedback regarding the smoke. We do allow smoking in the Casino area and we have air purifiers throughout the property to help...

Reviewed 1 week ago

Wow, what a beautiful place. Tons of Slots and Table Games, great entertainment in the Showroom, but not every night. Wonderful food at the Buffet, The Steak House and Waters Grill for casual. Even the little fast food stand does a good job. Great place to stage an event which I have done several times. The Ballroom and breakout rooms...

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Helpful?
Thank John L
Brie O, Social Media Specialist at Agua Caliente Casino Resort Spa, responded to this review

Good Morning John, Thank you for taking the time to write this excellent review! We are so glad you enjoyed your Casino and Dining experience. Thank you for mentioning our ballrooms and banquet facilities, we take great pride in them. We hope you are able to come visit soon. Thank you again, and enjoy the rest of your day!

Halifax
Reviewed 2 weeks ago

I am not much of a gambler so I cannot comment on that but this casino has an excellent buffet which are well worth the price. A great variety of foods all well prepared and offered at times at an unbeleiveable price. Don't go too often, though, otherwise you will have to by a new wardrobe.

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Helpful?
Thank NKJ251
Brie O, Social Media Specialist at Agua Caliente Casino Resort Spa, responded to this review

Hi NKJ251! We're thrilled to hear that you had an excellent dining experience at the Grand Palms Buffet! Hope you can come back and visit soon. Have a great day!

Tulsa, Oklahoma
Reviewed 2 weeks ago via mobile

The Steakhouse was really good with excellent service. The casino was a bit too smokey for me and I didn't win a darn thing. I left the gaming area and decided to gamble on a good dinner which I found at the steakhouse. Bartenders were friendly and efficient. Win

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Helpful?
Thank Cheriejay
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Hello Cheriejay, We appreciate you taking the time to review your visit. We are happy to hear you enjoyed the Steakhouse and service. Thank you for the great compliements on our fellow team members. We are sorry to hear you didn't win. We hope you win big the next time you visit us. In regards to the cigarette smell, we...

Spruce Head, Maine
Reviewed 3 weeks ago via mobile

The steakhouse at the casino is the best bar none. We celebrated my husbands 75th birthday here with friends and the service was impeccable. The steaks and prime rib are to die for. They even brought a small cake for my husband at the end Of the meal.

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Helpful?
Thank lobstermanslady
Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa, responded to this review

Hello lobstermanslady, It sounds like you and your husband a memorable dining experience at The Steakhouse! Happy belated Birthday to your husband and we are glad to hear you both enjoyed it! Thank you so much for all the wonderful comments and for taking the time to review your visit, it is very much appreciated. Best, Agua Caliente Casino Resort...

Yankton, South Dakota
Reviewed 4 weeks ago

From the moment we arrived, we felt welcome, the valet was very personable, the front desk staff outgoing, the room was large and clean with a lovely bathroom. The casino was spotless, the Steakhouse had great food for a reasonable price with an attentive server. Enjoyed our stay and will be back.

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Helpful?
Thank BobH_10
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Thank you BobH_10 for the incredible review! We are delighted that you enjoyed your stay. We will definately share your your nice review with our management team. Thank you again and we look forward to you visiting again in the future. Have a great day!

Delta, Canada
Reviewed 4 weeks ago

My husband and I stayed three nights in January. The facilities were impressive; great big rooms, pool area, spa, valet parking, excellent staff and service. Unfortunately the experience was ruined by the smoke from the casino - it saturated the lobby, cafe, shops and restaurants. The casino needs to be walled off to allow these areas to be smoke-free. I...

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Helpful?
Thank Michelle L
Brie O, Social Media Specialist at Agua Caliente Casino Resort Spa, responded to this review

Hello Michelle, Thank you for taking the time to write your review of your stay with us. We're glad to hear you enjoyed your room as well as the Pool and Spa area, and it's always great to hear that our staff provided excellent customer service to our guests. In regards to the smoke, we do allow smoking in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All the pleasures of a luxurious, four-diamond destination are yours at Agua Caliente Casino Resort Spa in Rancho Mirage, California. Our beautiful 16-story resort includes our wildly popular casino, and has pools and well appointed cabanas, an exceptional spa, and a state-of-the-art concert theatre. Located only seven miles from Palm Springs International Airport and 130 miles east of Los Angeles off I -10 and Bob Hope Drive. ... more   less 

Additional Information about Agua Caliente Casino Resort Spa

Address: 32-250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
Region: United States > California > California Desert > Rancho Mirage
Price Range: ₹ 9,035 - ₹ 29,265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Agua Caliente Hotel Rancho Mirage
Hotel Style:
#1 Green Hotel in Rancho Mirage
#2 Romantic Hotel in Rancho Mirage
#4 Spa Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travellers have asked, with answers from Agua Caliente Casino Resort Spa staff and other travellers.
19 questions
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Lakewood, California
8 months ago
Monrovia, California
over a year ago
Ottawa, Canada
over a year ago
Los Angeles, California
14 days ago

See all questions (19)

Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room with the mountain views, they are great”
 of 5 bubbles mishellev, 20 Mar 2017 | Read review
“Ask for a room with a view.”
 of 5 bubbles JudySB_11, 27 Jan 2017 | Read review
“All rooms have their own great qualities.”
 of 5 bubbles 254marilynne, 22 Jan 2017 | Read review
“Pool view room are the best, and quiet”
 of 5 bubbles 973mic, 19 Jan 2017 | Read review
“After initial arrival and finding your bearings, try self parking as it is quick and convenient if you are out and in a bit over your stay.”
 of 5 bubbles 430karenh, 4 Jan 2017 | Read review
5 of 5