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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Ontario-Rancho Cucamonga
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Showing 253: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 August 2016

The room was not clean when i checked in. There was hair in the shower, shower curtain liner was stained, there was a BO scent in the room. I requested the room to be cleaned and came back to beds not made, recyclables not emptied, amenities not replenished. I contacted the front desk and the answer was there is nothing... More 

Helpful?
Thank barbahug
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

I am so sorry you found your room and bathroom unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest in the... More 

Torrance, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2016 via mobile

A very, very almost below-average hotel. Our disappointment stems from an overall lack of attention to basic cleanliness. In particular, the drapes in our room were heavily stained over very large areas and yet were allowed to remain in the room. To us, this shows a lack of caring on the part of owner/manager. Further, there is very inadequate closet... More 

Helpful?
Thank RustyStar333
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

I am so sorry you found your room unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have... More 

Brooklyn, NY
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 1 July 2016

I stayed here for 5 days and was very impressed with the quality to price ratio this hotel offered. The grounds were immaculate, the rooms were new and clean, the lobby was tidy and inviting, and the pool area was clean with obvious upkeep. I have no complaints during my time spent here. It's location is perfect. You have everything... More 

Helpful?
Thank YankeesFan27
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. More 

Riverside, California
Level Contributor
2,129 reviews
249 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
Reviewed 15 June 2016 via mobile

As a frequent business traveler to this area, I've stayed in almost every hotel from the Ontario airport to the foothills. This is my favorite. It's consistently very good with exceptional front desk staff. If the breakfast were consistently as good (service and selection), they'd get 5 stars.

Helpful?
Thank Kauai-Biz-Traveler
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Alexandria, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2016 via mobile

I stayed here for a night with my family and am very pleased. The room is clean and comfortable. It is located on Foothill which is close to plenty of resturants and Victoria Garden mall. I'll stay here again if I'm in the area.

Helpful?
Thank EverlastingSightseer
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for providing valuable feedback. We look forward to your next visit. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2016 via mobile

Stayed here a couple of times and have always enjoyed the hotel. Staff have been pleasant and the rooms have been perfect. Clean and comfortable. Plenty of shopping and restaurants near by. Will definitely stay here again when in the area.

Helpful?
Thank noplacelikehome0004
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for the great review. We are pleased to hear that you are satisfied with our service. We hope to see you again in the near future. More 

Fallon
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2016 via mobile

Spent 5 days at the 4-points in Rancho Cucamonga Ca over Spring break. Enjoyed the location! It's close to shopping, movie theaters, restaurant options and freeway access. We were in town to visit family, and we did spend a fair amount of time with them but it was nice to have all the conveniences available to us. The staff at... More 

Helpful?
1 Thank Theresa G
Cape Coral, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 May 2016

Very nice hotel. The room was very spacious, very clean, quiet. Breakfast is not included and the restaurant was expensive. The air conditioner was loud and not very efficient. The staff was wonderful and very accommodating. It was close to the beautiful shopping center, Victoria Gardens, so finding a place to eat was easy.

Helpful?
Thank Maria A
Tauranga, Bay Of Plenty, New Zealand
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 May 2016

Stayed here for two nights whilst on business in the area. Rooms were welcoming and comfortable. The bathroom was also very modern and clean. Staff when checking in were very friendly and had time to chat. I did not experience any bad traffic noise and my room faced the main road. The wifi also appeared to work well. The only... More 

Helpful?
Thank Biglobb
San Mateo, California
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 30 April 2016

Several co-workers and I stayed at the Four Points Ontario-Rancho Cucamonga while taking part in an event in Claremont. The property is well-situated near freeways, and the grounds and lobby are well-kept. I found the staff to be both friendly and helpful. However, as noted in other reviews, the in-room wifi, while complimentary, is painfully slow. Page loads on basic... More 

Helpful?
Thank mcgowan06

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Region: United States > California > Rancho Cucamonga
Price Range: ₹ 6,429 - ₹ 12,858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Rancho Cucamonga, California
2 months ago

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Questions? Get answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are at the back away from the elevators.”
 of 5 bubbles 367marykk, 30 Nov 2016 | Read review
“Stay somewhere else!!”
  • More hair
  • Stained sheet photo doesn't do justice :-(
  • Black hair (I'm blonde)
 of 5 bubbles Lizzy_C75, 1 Sep 2016 | Read review
“The rear rooms have amazing views of the mountains!”
 of 5 bubbles YankeesFan27, 30 Jun 2016 | Read review
“We had a corner suite on the third floor and I really liked it”
 of 5 bubbles O1600RCmariaa, 19 May 2016 | Read review
“Bad Wifi but nice hotel”
 of 5 bubbles paulhS6526RI, 26 Mar 2016 | Read review
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