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Four Points by Sheraton Ontario-Rancho Cucamonga

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Traveller (122)
Room & Suite (76)
Dining (4)
Certificate of Excellence

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Location
Cleanliness
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Value
Certificate of Excellence
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
71Somewhat walkable
Grade: 71 out of 100
61Restaurantswithin 1 km
2Attractionswithin 1 km
417Reviews
149Photos
1Q+A
87Room tips
Traveller rating
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Popular mentions
Four Points in Cucamonga is located 1/2 mile from I-15 (the 15) with plenty of shopping and dining nearby. I highly recommend Victoria Gardens Shopping center. It is quaint, and can become a romantic stroll after dinner with your wife/girlfriend (but not both). The lobby is
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Response from Bgonzalez1234, Guest Relations Manager at Four Points by Sheraton Ontario-Rancho Cucamonga
Responded 14 Jan 2019
Thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay with us. We hope you visit again very soon!
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I don’t love this hotel but my experience this time was much better than the last The staff are always friendly and the rooms this time were a lot cleaner with no com0laints from me or my colleagues. Breakfast is still expensive and lacking the variety of the embassy suites in
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Response from Bgonzalez1234, Guest Relations Manager at Four Points by Sheraton Ontario-Rancho Cucamonga
Responded 10 Dec 2018
Thank you for your feedback on your recent stay. We apologize for the inconveniences you experienced during your stay. We will look into your concerns and have them addressed right away. It is very important that our guests have an exceptional experience with us. We sincerely hope you will give us another opportunity to exceed your expectations soon.
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We visited for my aunt's 90th birthday. The lobby and public areas are well appointed and great for meeting with others. Their breakfast buffet is mid-quality and fairly priced. It is conveniently located with plenty of free parking. Having said that, their desk staff struggles
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Response from Bgonzalez1234, Guest Relations Manager at Four Points by Sheraton Ontario-Rancho Cucamonga
Responded 10 Nov 2018
Thank you for your feedback on your recent stay. We apologize for the inconveniences you experienced during your stay. We will look into your concerns and have them addressed right away. It is very important that our guests have an exceptional experience with us and we are sorry we dropped the ball.
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As with most SPG properties, this Four Points is awesome. Super friendly staff from moment I walked in until after check out. Check in was a breeze. Rooms are very clean and super comfortable beds. Great shower with adjustable head and nice pressure. They always have a free
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Response from Bgonzalez1234, Guest Relations Manager at Four Points by Sheraton Ontario-Rancho Cucamonga
Responded 10 Nov 2018
Thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay with us. We hope you visit again very soon!
Read more
If I could I'd give them zero stars. This weekend would have been my 2nd attempt in staying with this hotel. my first visit I was told about the hotel by my sister who lives in one of the houses right behind the hotel. So decided to give it a try as it was close to her so I can
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Response from Bgonzalez1234, Guest Relations Manager at Four Points by Sheraton Ontario-Rancho Cucamonga
Responded 10 Nov 2018
Thank you for your feedback on your recent stay. We apologize for the inconveniences you experienced during your stay. We will look into your concerns and have them addressed right away. If you would like to discuss further, please contact the hotel. It is very important that our guests have an exceptional experience with us and we are sorry we dropped the ball.
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Photo provided by managementFour Points by Sheraton Ontario-Rancho Cucamonga
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Guest room
Photo provided by managementFour Points by Sheraton Ontario-Rancho Cucamonga
Guest room
Photo provided by managementFour Points by Sheraton Ontario-Rancho Cucamonga
Suite
Photo provided by managementFour Points by Sheraton Ontario-Rancho Cucamonga
Meeting room
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12345616
I suggest you call the hotel and ask. I personally do not think any hotel would let a non paying guest use the pool or the gym.
0 votes
"Rooms facing Foothill Rd. have average noise level."
"Until the hotel is renovated, there are no good rooms. Make sure you are not given a handicap room unless you need it"
"I always select highest floor."
"double check the room before you get comfortable"
"Horrible service"
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12345618
PRICE RANGE
US$ 121 - US$ 264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton ontario-rancho cucamonga hotel rancho cucamonga4 points by sheraton ontario-rancho cucamongafour points rancho cucamonga
LOCATION
United StatesCaliforniaRancho Cucamonga
NUMBER OF ROOMS
118
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